Key Takeaways
- FFG is a federation of 30+ machine-tool brands, not a single employer — apply to a specific subsidiary and use the right local channel.
- Taipei HQ and Taiwan brands hire through 104.com.tw (Fair Friend Enterprise, company ID e6o7g3l on 104); Goodway uses 104 ID o1txua8.
- HELLER Germany runs on Cegid Talentsoft at recruitment.heller.biz; MAG U.S. is best reached through LinkedIn given current portal issues; mainland China uses 51job and Liepin.
- Working language is Mandarin at HQ, German at HELLER, English at MAG, Mandarin (Simplified) at China plants — match your CV and cover letter accordingly.
- FFG's competitive identity is machine tools — automotive, aerospace, energy, semiconductor end markets — and interviews favour candidates who can speak the trade fluently, including controls (Siemens, FANUC, Heidenhain) and competitors (Mazak, DMG Mori, Okuma).
- The founder, Jimmy Chu, is still active and decisions of consequence flow back to Taipei; expect long, deliberate hiring cycles with cross-strait and cross-cultural coordination.
- Watch the calendar: Chinese New Year (Jan/Feb) and Mid-Autumn Festival (Sept) routinely add weeks to the process for any role touching Greater China.
About Fair Friend Group (FFG)
Application Process
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1
Decide which subsidiary you are actually applying to
Decide which subsidiary you are actually applying to. FFG is a federation, not a single recruiter — Goodway in Taichung, HELLER in Nürtingen, and MAG in Detroit have different hiring managers, different ATS systems, and different working languages. Pick the legal entity first, then the role.
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2
For Taipei HQ and Taiwan-based group roles, apply through 104
For Taipei HQ and Taiwan-based group roles, apply through 104.com.tw, Taiwan's dominant job board. Search for 友嘉實業股份有限公司 (Fair Friend Enterprise) at https://www.104.com.tw/company/e6o7g3l — at the time of writing the parent has roughly 26+ open positions and 186 followers. A 104 profile in Traditional Chinese is expected.
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3
For Goodway specifically, the official career page at goodwaycnc
For Goodway specifically, the official career page at goodwaycnc.com/en/careers/careers.html links straight to its own 104.com.tw profile (company ID o1txua8). Other Taiwan brands such as Feeler and Honor Seiki follow the same 104-first pattern; check 1111.com.tw as a secondary board if you cannot find the role on 104.
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4
For HELLER (Germany), apply at recruitment
For HELLER (Germany), apply at recruitment.heller.biz, which runs on Cegid Talentsoft (a French SaaS HR platform widely used in European industrial groups). The portal serves both German-language and English-language requisitions; production and apprenticeship roles are typically German-only, while engineering and international service roles often accept English applications.
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5
For MAG (U
For MAG (U.S.) and Heller-Hartford Americas, the public mag-ias.com and heller-us.com domains have intermittent SSL/certificate problems — work through LinkedIn job postings tagged to the legal entity (FFG MAG Inc., MAG IAS LLC, Heller Machine Tools L.P.) and route applications through the recruiter listed on the post or the local plant HR contact in Sterling Heights, MI.
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6
Mainland China subsidiaries (Hangzhou Friend, Suzhou Friend, Friend CNC) recruit
Mainland China subsidiaries (Hangzhou Friend, Suzhou Friend, Friend CNC) recruit primarily through 51job.com (前程无忧), Liepin.com, and Zhilian Zhaopin (智联招聘); Boss Zhipin is increasingly common for engineering roles. Resumes in Simplified Chinese with a Chinese ID-style photo are standard.
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7
For Italian (Jobs S
For Italian (Jobs S.p.A., Sigma) and Japanese (IKEGAI, MAG Japan) subsidiaries, apply via the local legal entity websites — these brands hire infrequently and often source through industry contacts, trade-show recruiting at EMO or JIMTOF, and trade-school partnerships.
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8
Expect a multi-week timeline
Expect a multi-week timeline. Subsidiary HR makes the initial decision; for senior, cross-border, or HQ-visible roles, final sign-off frequently routes back to Taipei, which can stretch the calendar — especially around Chinese New Year (late January / February) and Mid-Autumn Festival (September).
Resume Tips for Fair Friend Group (FFG)
Match the resume language to the legal entity
Match the resume language to the legal entity. Taipei HQ and Taiwan brands expect a Traditional Chinese 履歷 (often the 104.com.tw structured profile itself rather than a PDF); HELLER expects a German Lebenslauf with photo, signed cover letter, and Arbeitszeugnisse (employer references) for German-based roles; MAG Americas expects a standard one-to-two-page U.S. résumé.
Lead with the machine-tool, automation, or precision-engineering lineage that ma
Lead with the machine-tool, automation, or precision-engineering lineage that maps to FFG's actual business — CNC turning and milling, five-axis machining, gear cutting, transfer lines, automotive powertrain machining, aerospace structurals, semiconductor backend equipment. Generic 'manufacturing operations' framing will not differentiate you against candidates from Mazak, DMG Mori, Okuma, or Makino.
Name the controls and CAM ecosystems you have actually worked in: Siemens Sinume
Name the controls and CAM ecosystems you have actually worked in: Siemens Sinumerik, FANUC, Heidenhain, Mitsubishi, plus Mastercam, NX CAM, hyperMILL, ESPRIT. These are the explicit currencies of the trade across the FFG brands and they will be checked in interview.
If you are a service, applications, or sales engineer, list the OEM end-customer
If you are a service, applications, or sales engineer, list the OEM end-customers you have supported. FFG sells heavily into automotive (BMW, VW, Stellantis, Ford), aerospace (Boeing, Airbus, Rolls-Royce), and rail; demonstrating you can talk to a tier-1 powertrain plant is more useful than a generic 'B2B sales' framing.
For roles that touch the cross-strait organisation (Taipei HQ coordinating with
For roles that touch the cross-strait organisation (Taipei HQ coordinating with Hangzhou/Suzhou plants), state your Mandarin reading/writing/speaking level honestly and call out any prior China-side work experience, business-trip history, or supply-chain exposure. Conversational Mandarin is functionally a hard requirement for many group-level roles even when the posting is in English.
For HELLER specifically, German manufacturing CV norms apply: include date of bi
For HELLER specifically, German manufacturing CV norms apply: include date of birth, place of birth, marital status if you choose, a professional headshot, and chronological education back to Abitur or equivalent. Anglophone candidates targeting HELLER should still produce a German-formatted CV if they expect to be taken seriously for plant-based roles in Nürtingen.
Quantify in industry-native units: spindle counts, throughput in parts/hour, cyc
Quantify in industry-native units: spindle counts, throughput in parts/hour, cycle-time reductions in seconds, accuracy in microns, MTBF in hours, scrap-rate deltas in basis points. FFG's evaluators are mostly engineers and shop-floor leaders — vague business-school metrics will land flat.
Be explicit about willingness to travel
Be explicit about willingness to travel. Service engineers spend significant time at customer plants worldwide, and group-level commercial roles move regularly between Taipei, Taichung, Hangzhou, Nürtingen, and the U.S. Midwest. Silence on travel is read as unwillingness.
ATS System: Multi-ATS federation: 104.com.tw (Taiwan HQ), Cegid Talentsoft (HELLER Germany), 51job/Liepin (China), LinkedIn-routed (MAG U.S.)
FFG does not run a single global ATS. The Taiwanese parent and Taiwan-based brands publish openings through 104.com.tw — the dominant Traditional Chinese job board — using the standard 104 structured profile and proprietary application flow. HELLER in Germany operates on Cegid Talentsoft, a French enterprise HR cloud common across European industrial groups, accessible at recruitment.heller.biz. Mainland Chinese subsidiaries default to 51job.com, Liepin, Zhilian Zhaopin, and Boss Zhipin. North American operations (MAG, Heller-Hartford) currently route via LinkedIn and direct recruiter contact because of intermittent issues with their own legacy career portals. Italian (Jobs, Sigma) and Japanese (IKEGAI, MAG Japan) brands hire low-volume and often through industry network rather than a dedicated ATS.
- On 104.com.tw, the structured profile fields matter more than a PDF attachment — Taiwanese recruiters search and filter on the 104 schema (industry, function, years of experience, certifications). Fill every field in Traditional Chinese where possible.
- Cegid Talentsoft (HELLER) supports CV upload but parses Lebenslauf-formatted PDFs reliably; avoid heavy graphics, two-column layouts, or text inside images, which the parser silently drops.
- Mainland Chinese boards (51job, Liepin) reward keyword density in Simplified Chinese and explicit listing of 国标 (national standard) certifications, 高级工程师 grade, and any 国务院 (State Council) project affiliations for senior engineering roles.
- LinkedIn applications for MAG and Heller U.S. roles work best when paired with a direct outreach to the named recruiter on the post — the in-house ATS behind the scenes is unstable enough that messages get lost.
- Use the legal entity name FFG actually files under for the geography you're targeting — '友嘉實業股份有限公司' for Taiwan HQ, 'GEBR. HELLER Maschinenfabrik GmbH' for Germany, 'FFG MAG Inc.' for the U.S., 'Hangzhou Friend Precision Machinery Co., Ltd.' for mainland China — search and tagging are sensitive to the exact legal name.
Interview Culture
Interview culture varies more by subsidiary than at almost any other large machine-tool group, so set expectations by location.
What Fair Friend Group (FFG) Looks For
- Genuine machine-tool or precision-engineering domain expertise — graduates from mechanical engineering programs with internships at machine-tool builders, tier-1 automotive plants, or aerospace machine shops are strongly preferred over generic manufacturing-operations backgrounds.
- Multi-controller fluency: working comfort with Siemens Sinumerik, FANUC, Heidenhain, and (for the Italian and Japanese brands) Mitsubishi controls is a near-baseline expectation for engineering, applications, and service roles.
- Language profile that fits the role: Mandarin for Taiwan and China; German plus working English for HELLER plant roles; English plus a second European language for HELLER international service; English-only acceptable for most MAG U.S. roles; Italian for Jobs/Sigma; Japanese for IKEGAI.
- Cross-cultural literacy across the Taiwan-Germany-U.S.-China-Japan-Italy axis. FFG's competitive advantage is its ability to coordinate a federated set of culturally distinct businesses, and group-level hires are explicitly evaluated on whether they can operate across that span without friction.
- Customer-facing comfort with the actual end markets — automotive OEMs and powertrain plants, aerospace primes and tier-1s, defense, energy (including wind, where FFG has Taiwanese exposure), and semiconductor capital equipment.
- Willingness to travel — and, for senior commercial and engineering roles, willingness to be posted internationally across the group for multi-year assignments.
- A long-term orientation. FFG is a privately held, family-controlled group with low public-market visibility and slow, deliberate strategic moves; it tends to hire people who plan to stay for a decade rather than two years.
- For HELLER specifically: respect for the German Mittelstand operating model, IG Metall co-determination, and the autonomy of the Nürtingen organisation. Candidates who appear to view HELLER as a Taiwanese subsidiary to be managed top-down rarely succeed there.
Frequently Asked Questions
Where does Fair Friend Group actually post its jobs?
Do I need to speak Mandarin to work at FFG?
What is the relationship between FFG and HELLER?
What is the relationship between FFG and MAG?
Is Jimmy Chu still running the company?
What is the best time of year to apply?
Do FFG subsidiaries hire internationally — and will they sponsor visas?
What is the work culture like at the Taipei HQ?
How does FFG view cross-strait (Taiwan-mainland China) mobility for employees?
What is the outlook for the machine-tool business and what does it mean for FFG hiring?
Open Positions
Fair Friend Group (FFG) currently has 26 open positions.
Related Resources
Similar Companies
Sources
- Fair Friend Group official corporate website —
- Fair Friend Enterprise hiring page on 104.com.tw (Taiwan) —
- Goodway CNC official careers page —
- Goodway hiring page on 104.com.tw —
- HELLER Career & Jobs (Gebr. Heller Maschinenfabrik GmbH) —
- HELLER Recruitment portal on Cegid Talentsoft —
- Cegid Talentsoft enterprise HR platform —
- 104 Job Bank (Taiwan's primary recruitment platform) —
- 1111 Job Bank (Taiwan secondary recruitment platform) —
- 51job (前程无忧, mainland China primary recruitment platform) —