Support Delivery Manager (10:00am ET- 7:00pm ET)

Canada Remote October 18, 2026 Workday

You are a critical part of our strategic customers’ success journey, maximizing their customer support advocacy experience. You will be an advisor, influencing services and product adoption, with an adaptable and optimized account strategy. You will use your analytical aptitude to guide operational efficiencies and deliver service improvement plans (SIPs).

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How to Get Hired at Akamai

Akamai is one of the original distributed-systems companies on the internet and still operates at a scale very few engineering organizations ever encounter, which makes it a uniquely strong place to deepen networking, security, and reliability skills.
The company has three intertwined business lines: content delivery, security, and Connected Cloud (post-Linode), and your career mobility inside Akamai is strongest if you understand how all three fit together.

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