Senior Manager, Social Impact
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.
About the team
The Corporate Affairs team at Airwallex is dedicated to managing the company’s reputation and fostering strong relationships with key stakeholders. We handle public relations, government affairs, and corporate communications to ensure transparent and effective engagement. By advocating for Airwallex’s interests and navigating complex regulatory environments, we support the company’s strategic goals and growth.
About the Role
Reporting to the Director of Social Impact, you will be building and implementing Airwallex’s impact initiatives and strategy around the world. As a fairly new function, and as the 3rd team member after the President/Co-founder Lucy Liu and the Director, you will play a critical role in building Airwallex’s impact function globally – it is a “zero to one” role, a startup within a startup.
The remit of Airwallex’s impact function can best be understood as a question: How can Airwallex - a purpose-driven business that exists to help businesses thrive - leverage its unique constellation of business assets (e.g., product, technology, data, talent, capital, brand, network) to contribute to society, while ensuring activities help support Airwallex’s long-term business objectives, whether it be strengthening brand trust, contributing to the employee value proposition, etc. A core part of the role will be leading our initiative to drive Airwallex platform adoption amongst organizations that serve the world such as social enterprises, nonprofits, and multilaterals, and thereby helping these organizations better serve the world. You will also have opportunities to lead a variety of other initiatives, and will only be bounded by your own capacity.
Airwallex’s commitment to impact is underpinned by its participation in Pledge 1%, a global movement for corporate impact, where Airwallex has pledged 1% of its equity, product, profits, and time toward contributing to society.
The role is based either in London or Singapore.
Responsibilities:
Contribute to the development of Airwallex’s social impact strategy
Cultivate a robust external network globally in relevant areas and source high-impact opportunities for Airwallex to consider pursuing
Work cross-functionally across the Airwallex organization - e.g., with leadership, communications / corporate affairs, marketing, commercial, product, design - to build buy-in, align priorities, and implement initiatives with quality
Operate as an “entrepreneur” within Airwallex, launching, refining, and scaling high-impact initiatives
Lead our global initiative to drive Airwallex platform adoption amongst organizations that serve the world, such as social enterprises, nonprofits, and multilateral organizations
Examples of other initiatives could include (illustrative / non-exhaustive):
developing our giving strategy and fund structure
activating our high-impact volunteering program
establishing marquis partnerships with impact partners
supporting our ESG initiatives and reporting
activating our data for public good, in partnership with our data science team and in-house economist
Drive communications and narrative storytelling both within Airwallex and publicly on our social impact strategy & initiatives
Support our President/Co-founder and Director of Social Impact on impact-related priorities as they arise
Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
At least 5-10 years of experience
Experience and comfort in both corporate / commercial and impact contexts and able to bridge the two (e.g., those who have worked at intersection of corporate x impact, or business x government)
Track record of delivering outsized results and high level of ownership
Experience and comfort operating globally, including independently working in and launching new markets
Experience in high-paced, & rigorous contexts (e.g., management consulting, finance)
Experience and comfort in highly entrepreneurial and ambiguous environments, where have built from zero to one
Excellent communications and stakeholder management skills
Highly collaborative, and thrives when working with diverse range of stakeholders
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
