Understanding your background check
Starting your journey as an independent courier with Just Eat is an exciting step, and we're here to guide you through every part of the process including your background check.We know that background...
New Courier Guides
New Courier Guides
Whether you're considering applying as a courier, or preparing for your first delivery, this is where it all begins. From your initial application to completing your first week on the road, you'll find what you need here.
22 March 2026 New Courier Guides
Last updated 23 March 2026
Understanding your background check
Starting your journey as an independent courier with Just Eat is an exciting step, and we're here to guide you through every part of the process including your background check.We know that background...
22 March 2026 New Courier Guides
Last updated 23 March 2026
Tips for a successful Just Eat courier application
Applying to provide your delivery services as a Just Eat courier is straightforward—but small mistakes can slow you down. The good news? Most rejections are easy to avoid. This guide shares insider ti...
22 March 2026 New Courier Guides
Last updated 23 March 2026
What documents do I need to apply?
Are you looking to provide your delivery services as a Just Eat courier in the UK? Make sure you have the correct documents ready to go before you apply. This guide breaks down exactly what you’ll nee...
Frequently Asked Questions
What are the requirements to deliver with Just Eat?
To deliver with us, you’ll need:
- To be 18 years old or older
- An Apple or Android smartphone with data.
- A moped, bike or car - plus licence and the correct insurance
How do I make money as a Just Eat Courier?
Delivering with Just Eat means you will make money for each delivery. The courier app will send you delivery ‘offers’. You can review each of these offers and decide if you’d like to complete the delivery.
Do Just Eat Couriers need background checks?
Safety is always our priority. Everybody who delivers is required to share an existing, or complete a new, criminal background and right to work (RTW) check. Completing a new check takes about 15 minutes. For new checks, you’’ll receive an email from a company called Sterling.
Can I use my own equipment when I deliver for Just Eat?
We have a range of equipment you can purchase for a very reasonable price depending on your needs from jackets, helmets and of course our thermal bags to ensure food is delivered safely and correctly. There's no obligation to use Just Eat branded equipment. Feel free to use your own equipment in work however, you must ensure that it meets our minimum safety requirements.
Do I need to submit my availability to deliver for Just Eat every week?
Yes, we mainly operate a closed network. This is to help make sure we maintain a balance of couriers and orders. When things are busy, you might have the opportunity to jump on a “open runs” and start delivering straight away.
My preferred Just Eat delivery zone is closed so I applied in a different one. Can I change to my preferred zone?
Please only apply in the Just Eat zone you wish to deliver in. If your preferred zone is closed, we’re not able to transfer your account.
