Sales Associate
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR MISSION:
As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale. He/she achieves sales targets and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.
HOW WILL YOU MAKE AN IMPACT?
Sales Achievements
Ensures a unique and exceptional client experience during a sale
Perfectly masters the steps of a sale (welcome,
discover and understand, convince, close and
develop)
Adapts according to clients’ needs and motivations
Strives to always improve and surprise the clients
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of Care Service
Meets individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
Cultivates strong client relationships and develops
client loyalty
Efficiently develops the client portfolio
Executes targeted CRM actions
Participates to client events
Daily Boutique Operations
Respects all group, Maison and boutique policies
and procedures
Participates to inventories
Participates to the set up and breakdowns at
opening and closing of the boutique
Participates to the implementation of Visual
Merchandising guidelines
Assists with special projects when requested
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Strong interpersonal skills
Sales skills & product knowledge
Client acumen
Team Spirit
#Richemont #WeCraftTheFuture
