Key Takeaways
- Coveo is a profitable, founder-led TSX-listed enterprise AI company headquartered in Quebec City with roughly 750 employees and approximately $140M USD revenue in 2024.
- Bilingual French and English is a hard requirement for Quebec City and Montreal roles, regardless of function or seniority.
- Coveo's competitive moat is platform-native integration with Salesforce, Adobe, ServiceNow, and Microsoft Dynamics, and ecosystem experience is a significant resume signal.
- The hiring process is rigorous and culturally screened, with humility and customer empathy weighted as heavily as technical skill.
- Compensation is competitive within Canadian tech but below US coastal benchmarks; the trade-off is stability, technical depth, and a long-tenured engineering culture.
- Apply through the custom portal at careers.coveo.com rather than third-party job boards for the cleanest application path.
- GenAI roles are expanding following the 2024 launch of Coveo for Salesforce 2.0 and Coveo Relevance Generative Answering, making applied ML and LLM experience particularly timely.
About Coveo
Application Process
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1
Apply through Coveo's custom careers portal at careers
Apply through Coveo's custom careers portal at careers.coveo.com (not Greenhouse, Lever, or Workday). Listings are tagged by office, so filter for Quebec City, Montreal, or remote-eligible roles depending on your location. Quebec City posts the deepest engineering and product bench, while Montreal skews toward go-to-market and customer-facing roles.
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2
Initial screen with a Talent Acquisition partner (30 minutes, video)
Initial screen with a Talent Acquisition partner (30 minutes, video). Expect questions in both French and English for Quebec-based roles, plus motivation, compensation expectations, and work authorization for Canada or the relevant office. Recruiters openly disclose salary bands when asked, so come with a researched range rather than a refusal.
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3
Hiring manager interview (45 to 60 minutes) focused on role-specific experience,
Hiring manager interview (45 to 60 minutes) focused on role-specific experience, your understanding of Coveo's product (search, recommendations, relevance, GenAI answering), and how you would approach a representative problem from the team's backlog.
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4
Technical assessment
Technical assessment. For engineering, this is typically a take-home or live coding exercise emphasizing data structures, search relevance concepts, or platform integration patterns. For data science and ML, expect a relevance or ranking problem. For sales and customer success, expect a mock discovery call or account plan.
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5
Panel or loop with 3 to 5 cross-functional interviewers including peers, an arch
Panel or loop with 3 to 5 cross-functional interviewers including peers, an architect or staff engineer, and sometimes a product manager. Each session is roughly 45 minutes and probes both depth and collaboration style.
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6
Values and culture interview, often with a director or VP
Values and culture interview, often with a director or VP. Coveo screens for humility, curiosity, and customer obsession, and this round is where weak candidates get filtered even with strong technical signals.
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7
Final conversation with a senior leader, occasionally including a brief meeting
Final conversation with a senior leader, occasionally including a brief meeting with the CTO or a member of the executive team for senior individual contributor and management roles.
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8
Offer and reference checks
Offer and reference checks. Expect 2 to 3 weeks from offer to start date, with relocation support available for Quebec City roles when justified by seniority. Coveo provides immigration assistance for international hires, including PNP and Mobilite Francophone pathways where applicable, but timelines vary by program.
Resume Tips for Coveo
Lead with measurable relevance, search, ML, or SaaS platform outcomes
Lead with measurable relevance, search, ML, or SaaS platform outcomes. Coveo recruiters scan for impact metrics like click-through rate lift, conversion uplift, deflection rate, NDR, or ARR contribution rather than generic responsibility lists.
Name the ecosystems
Name the ecosystems. Explicit experience with Salesforce, Adobe Experience Manager, ServiceNow, Microsoft Dynamics, Sitecore, SAP Commerce, or Shopify Plus is a strong signal because Coveo's customer base lives inside these platforms.
For engineering roles, list specific search and ML stack experience: Elasticsear
For engineering roles, list specific search and ML stack experience: Elasticsearch, OpenSearch, Solr, Lucene, vector databases, embeddings, learning-to-rank, RAG architectures, or indexing pipelines. Generic full-stack resumes get triaged down.
Indicate French proficiency clearly for Quebec City and Montreal roles
Indicate French proficiency clearly for Quebec City and Montreal roles. Use a recognized scale (CEFR B2, C1, native, professional working proficiency) rather than vague descriptors. Bilingual capability is a hiring requirement at HQ, not a nice-to-have.
Quantify scale where possible: documents indexed, queries per second, customer a
Quantify scale where possible: documents indexed, queries per second, customer accounts managed, ARR owned, model accuracy improvements, latency reductions. Coveo operates at enterprise scale and discounts vague claims.
Highlight enterprise customer-facing experience
Highlight enterprise customer-facing experience. Coveo sells to Fortune 1000 buyers with long sales cycles and complex deployments, so resumes that show comfort with enterprise governance, security review, and procurement stand out.
Keep it to one page for under 8 years of experience, two pages maximum for senio
Keep it to one page for under 8 years of experience, two pages maximum for senior and principal roles. Coveo recruiters move quickly and reward signal density.
Skip the photo, marital status, and date of birth even though Quebec resumes som
Skip the photo, marital status, and date of birth even though Quebec resumes sometimes include them. Coveo follows North American standards across its hiring funnel and has trained its recruiters to ignore (and sometimes redact) personal information that has no bearing on qualifications.
ATS System: Custom Coveo Careers Portal
Coveo runs a proprietary careers portal at careers.coveo.com rather than a third-party ATS like Greenhouse, Lever, or Workday. The portal supports resume upload (PDF and Word), structured profile fields, and bilingual (French and English) application flows. Behind the scenes Coveo uses its own search and relevance technology to surface candidates internally, which means resume parsing is genuinely good, but the public-facing experience is simpler than a typical SaaS ATS.
- Submit a clean, machine-readable PDF. Avoid heavy graphics, multi-column layouts, or text rendered as images, since these degrade parsing even on a sophisticated internal search system.
- Fill in every structured field the portal asks for, including location, work authorization, language proficiency, and salary expectations. Blank fields hurt internal ranking more than imperfect answers.
- Use exact keyword matches from the job description for technical skills, ecosystems (Salesforce, Adobe, ServiceNow), and methodologies. Coveo's own relevance models reward keyword precision.
- Apply directly through the portal rather than through LinkedIn Easy Apply. Direct applications carry richer metadata and route faster to recruiters.
- Indicate language proficiency explicitly in both your resume and the portal profile. Bilingual flagging materially affects which Quebec City roles you surface for.
- Set up a candidate profile and opt into role alerts. Coveo posts new requisitions continuously, and early applicants generally get screened first while the role is still fresh in the hiring manager's queue.
Interview Culture
Coveo interviews are technically rigorous but culturally warm, reflecting a Quebec engineering ethos that values craft, modesty, and long-term relationships over Silicon Valley swagger.
What Coveo Looks For
- Technical depth in a relevant domain. Whether that is search, ML, distributed systems, enterprise SaaS architecture, or platform integration, Coveo wants specialists who can go deep, not generalists who cover wide but shallow ground.
- Bilingual French and English fluency for Quebec City and Montreal roles. This is non-negotiable at HQ and weighted heavily even when the role is technical.
- Customer empathy and enterprise instinct. Coveo's buyers are sophisticated enterprise teams, and the company hires people who can think like a customer rather than just a builder.
- Ecosystem fluency. Hands-on experience with Salesforce, Adobe Experience Manager, ServiceNow, Microsoft Dynamics, or major commerce platforms is a meaningful differentiator.
- Intellectual humility. Coveo screens out candidates who overclaim or who cannot articulate failure, regardless of pedigree.
- Pragmatism over hype. Coveo has been doing applied AI for over a decade and is skeptical of GenAI cargo culting. Candidates who can distinguish where LLMs help and where they do not stand out.
- Long-term orientation. Coveo's tenure profile is unusually high for a public software company, and the recruiting funnel rewards candidates who frame themselves as builders rather than ladder climbers.
- Quality of writing and thought. Even technical roles involve significant written communication, and Coveo notices clarity in cover letters, take-home submissions, and follow-up emails. Bilingual written communication is a meaningful plus for Quebec roles and frequently distinguishes otherwise comparable candidates at the offer stage.
Frequently Asked Questions
Is French required to work at Coveo?
Does Coveo offer remote work?
How does Coveo compensation compare to US tech companies?
What ATS does Coveo use?
Is Coveo profitable?
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Open Positions
Coveo currently has 9 open positions.
