How to Apply to American Financial Group

Key Takeaways

AFG operates through approximately 30 specialty insurance divisions — research the specific division you're applying to and tailor your application accordingly.
With only around 18 active job postings, competition for each role is likely concentrated; make every element of your application count by being highly specific and relevant.
Workday is the ATS — optimize your resume for parsing, complete all profile fields, and review auto-populated data for accuracy before submitting.
Professional designations (CPCU, AIC, ARM, etc.) and state licenses are highly valued and should be prominently featured on your resume.
Quantify your insurance experience with industry-specific metrics like claim volumes, loss ratios, premium managed, and reserve accuracy.
Demonstrate genuine interest in specialty insurance and long-term career building — AFG's culture values stability and deep expertise over frequent job changes.
Prepare for technically rigorous interviews by reviewing coverage scenarios, regulatory knowledge, and division-specific challenges relevant to your target role.
Even for non-insurance roles (technology, analytics, change management), showing an understanding of or enthusiasm for the insurance industry context can differentiate your candidacy.

About American Financial Group

American Financial Group (AFG) is a Fortune 500 holding company headquartered in Cincinnati, Ohio, primarily known through its subsidiary Great American Insurance Group (GAIG). AFG specializes in property and casualty insurance, with a strong focus on specialty insurance markets including niche commercial lines. The company operates across approximately 30 specialty insurance divisions, covering areas such as agribusiness, workers' compensation, fidelity and crime, financial institutions, and alternative markets. With roughly 6,500 employees, AFG maintains a mid-size corporate feel while competing with much larger insurance carriers. The company is widely recognized for its disciplined underwriting approach and consistent profitability. AFG's culture is commonly described as entrepreneurial within its divisional structure, allowing individual business units significant autonomy while benefiting from the financial strength of the parent organization. The Lindner family has historically played a prominent leadership role, contributing to a reputation for long-term strategic thinking and stability. For insurance professionals, AFG and Great American represent a compelling employer that blends specialty expertise with financial strength and a culture that values deep technical knowledge.

Application Process

1
Explore Open Positions on the GAIG Workday Careers Portal
All positions at American Financial Group and Great American Insurance Group are typically posted through their Workday-powered careers page at gaig.wd1.myworkdayjobs.com/GAIG_External. With approximately 18 active job postings at any given time, the openings tend to be highly targeted and specific to particular divisions. Browse carefully by job title, location, and division. Because AFG operates across roughly 30 specialty divisions, understanding which division aligns with your experience (e.g., AgriBusiness, Financial Institution Services, Alternative Markets) is critical before applying. Take time to read each job description thoroughly, as roles may have very specific technical requirements tied to the specialty line of business.
2
Create or Log Into Your Workday Candidate Profile
AFG uses Workday as its applicant tracking system, so you will need to create a candidate profile to submit your application. If you have previously applied to any company using Workday, you may be able to use existing credentials. When building your profile, ensure your work history is complete and accurately reflects your insurance industry experience, including specific lines of business, designations (CPCU, AIC, ARM, etc.), and relevant technical skills. Workday allows you to upload a resume, but it also parses your resume into structured fields — review these parsed fields carefully for accuracy before submitting, as errors in parsing can affect how recruiters find and evaluate your profile.
3
Tailor Your Resume and Application Materials
Given AFG's specialty insurance focus, generic insurance resumes are unlikely to stand out. Customize your resume to highlight experience directly relevant to the specific division and role. For example, if applying for a Senior Claims Representative in Fidelity and Crime, emphasize your experience with financial crime claims, surety, or fidelity bonds specifically. Include quantifiable achievements such as claim volumes managed, loss ratios influenced, or portfolios underwritten. Your cover letter, if the application allows one, should demonstrate knowledge of AFG's specialty niche approach and explain why your background aligns with their divisional structure.
4
Complete Screening Questions and Assessments
Workday applications at AFG commonly include role-specific screening questions. These may ask about your years of experience in a particular insurance line, licensing status, willingness to travel, or familiarity with specific tools and systems (e.g., Salesforce for the Salesforce Administrator role, or analytics platforms for the Advanced Analytics & Research Specialist position). Answer these questions honestly and completely, as they are often used as initial filters. Some positions may also require you to indicate your professional designations or certifications. Having your insurance license numbers and designation details readily available will streamline this process.
5
Phone or Video Screening with HR or Recruiting
Candidates who pass the initial application review are typically contacted for a phone or video screening. This conversation commonly covers your background, interest in the specific division, salary expectations, availability, and logistical factors such as location and travel willingness. For AFG, recruiters may also assess your understanding of specialty insurance markets, so be prepared to discuss your experience in the relevant niche. This is also your opportunity to ask about the specific division's culture, team size, and growth trajectory.
6
Technical and Behavioral Interviews with Hiring Managers
Many applicants report that AFG's interview process includes one or more rounds with the hiring manager and potentially senior division leadership. Given the technical nature of specialty insurance, expect in-depth questions about your claims handling methodology, underwriting philosophy, or technical expertise relevant to the role. Behavioral questions commonly explore how you handle complex claims scenarios, manage relationships with agents and brokers, or approach risk assessment. For non-insurance roles like Salesforce Administrator or Change Management Consultant, expect questions tailored to your functional expertise along with an assessment of how well you understand the insurance industry context.
7
Final Decision and Offer Process
After interviews, AFG's hiring teams typically deliberate and may conduct reference checks before extending an offer. Offers are commonly communicated through the recruiter and may be formalized through the Workday system. AFG is known for offering competitive compensation packages that typically include benefits such as health insurance, retirement plans, and professional development support. Given the company's relatively lean headcount and selective hiring (with only around 18+ open positions at a time), the process may be thorough but is often reported as respectful of candidates' time.

Resume Tips for American Financial Group

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Highlight Specialty Insurance Line Experience

AFG's entire business model revolves around specialty niches. Your resume should prominently feature experience in the specific line of business relevant to the role — whether that's workers' compensation, fidelity and crime, agribusiness, financial institutions, or alternative markets. Use the exact terminology from the job posting. For example, if the role mentions 'Financial Institution Services,' use that phrase rather than a generic 'commercial lines' descriptor. This specificity signals to both the ATS and human reviewers that you have directly relevant expertise.

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Include Professional Designations and Licenses Prominently

Insurance designations such as CPCU, AIC, ARM, AINS, AU, and state-specific adjuster or underwriter licenses are highly valued in the P&C insurance industry. Place these designations after your name at the top of your resume and list them in a dedicated certifications section. For claims roles, include your adjuster license states. For underwriting roles, note any relevant authority levels you've held. Workday's search functionality may allow recruiters to filter by these credentials, so having them clearly stated improves your discoverability.

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Quantify Your Impact with Insurance-Specific Metrics

Use metrics that resonate in the P&C insurance world. For claims professionals, include average caseload volumes, reserve accuracy rates, closure rates, and litigation management outcomes. For underwriters, reference premium volumes managed, loss ratios for your book of business, hit ratios, and new business production figures. For analytics roles, mention the size of datasets analyzed, models built, or efficiency improvements achieved. Concrete numbers help differentiate your application in a field where technical competence is paramount.

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Use Clean, ATS-Compatible Formatting

Since AFG uses Workday, which parses uploaded resumes into structured data fields, avoid complex formatting that can confuse the parser. Use standard section headings like 'Work Experience,' 'Education,' and 'Skills.' Avoid tables, text boxes, headers/footers for critical information, and unusual fonts. Use a straightforward reverse-chronological format. Save your file as a .docx or .pdf (Workday typically accepts both), but test that your formatting holds in both formats. After uploading, always review the parsed fields in Workday to correct any extraction errors.

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Mirror Keywords from the Job Description

Carefully analyze each AFG job posting for specific keywords and phrases. Roles at AFG tend to be highly specific — for instance, a 'Product Filing Trainee/Analyst' role will likely reference regulatory filings, state compliance, and rate/form submissions. Incorporate these exact terms naturally into your resume. Workday's search and filtering capabilities mean that recruiters may search for candidates using specific terms from the job requisition. Matching this language increases the likelihood that your application surfaces in recruiter searches.

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Demonstrate Knowledge of AFG's Divisional Structure

If you have experience working with or for any of Great American's approximately 30 specialty divisions, or with competitors in the same niche markets, mention this explicitly. For example, noting experience with 'specialty agribusiness coverages including crop-hail and livestock' directly aligns with their AgriBusiness Division. This level of specificity shows you understand AFG's market positioning and aren't simply applying broadly across insurance companies.

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Include Relevant Technology and Systems Experience

Modern insurance operations rely heavily on technology. Mention experience with claims management systems, underwriting platforms, policy administration systems, and data analytics tools. For roles like Salesforce Administrator, detail your specific Salesforce certifications, implementation experience, and customization skills. For analytics roles, list proficiency in tools like SQL, Python, R, Tableau, or Power BI. Even for traditional insurance roles, noting comfort with digital workflows and insurance technology platforms can strengthen your application.

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Add a Concise Professional Summary Tailored to the Role

Begin your resume with a 3-4 sentence professional summary that directly addresses the target role. For example: 'Senior claims professional with 12 years of experience specializing in fidelity and crime coverage for financial institutions. Proven track record managing complex first-party and third-party claims with average reserves exceeding $500K. CPCU and AIC designated with multi-state adjuster licensing.' This immediately communicates your relevance and helps both ATS parsing and human reviewers quickly assess fit.

ATS System: Workday

American Financial Group uses Workday Recruiting as its applicant tracking system, hosted at gaig.wd1.myworkdayjobs.com. Workday is one of the most widely used enterprise ATS platforms and processes applications by parsing uploaded resumes into structured candidate profiles. The system allows recruiters to search, filter, and rank candidates based on keywords, qualifications, and screening question responses. Workday also manages the entire hiring workflow from application submission through offer management, meaning your candidate profile remains in the system for potential future opportunities as well.

After uploading your resume, carefully review all auto-populated fields in your Workday profile — the parser may misplace job titles, dates, or company names, and errors can negatively impact how recruiters view your application.
Complete every field in the application form, even optional ones. Workday allows recruiters to filter by various criteria, and incomplete profiles may be deprioritized or filtered out during candidate searches.
Use standard job titles and section headers on your resume to improve Workday's parsing accuracy. Avoid creative titles like 'Claims Ninja' in favor of industry-standard titles like 'Senior Claims Representative.'
Workday maintains your candidate profile across applications, so if you apply to multiple AFG positions, ensure your profile is consistently updated and accurate. Recruiters can see your full application history within the system.
Respond thoroughly to all screening questions, as these are commonly used as knockout criteria in Workday. A missing or incomplete answer to a required screening question may automatically disqualify your application.
Save your login credentials — Workday allows you to check your application status, and AFG may communicate updates through the platform's candidate portal.

Complete Workday Resume Guide →

Interview Culture

American Financial Group's interview process commonly reflects its identity as a specialty-focused, technically rigorous insurance organization.

Many applicants report that interviews tend to be thorough but professional, with a strong emphasis on assessing deep technical knowledge in the relevant insurance specialty. Because AFG operates through distinct divisions — each functioning somewhat autonomously — the interview experience can vary depending on the specific division and role. For claims and underwriting positions, candidates should expect scenario-based questions that test their ability to analyze complex coverage situations, assess risk, and make sound decisions under ambiguity. Interviewers are often experienced practitioners who value candidates who can speak knowledgeably about specific lines of business. For example, a candidate interviewing for a workers' compensation field claims role should be prepared to discuss their approach to investigating claims, managing medical treatment, and navigating state-specific regulatory requirements. For corporate and technology roles such as Salesforce Administrator or Change Management Consultant, interviews typically blend functional expertise assessment with cultural fit evaluation. AFG values professionals who can operate effectively within an insurance environment, so demonstrating an understanding of — or willingness to learn — the insurance business context is commonly advantageous. The company's culture is often described as stable, relationship-driven, and performance-oriented. The Lindner family's long-standing leadership influence has contributed to a reputation for valuing loyalty, integrity, and long-term thinking. Candidates who demonstrate a genuine interest in building a career within specialty insurance, rather than treating the role as a stepping stone, may resonate well with hiring teams. Interviews may include conversations with multiple stakeholders, including division leadership, reflecting the collaborative yet entrepreneurial nature of AFG's organizational structure.

What American Financial Group Looks For

Deep technical expertise in specific specialty insurance lines (e.g., fidelity/crime, workers' compensation, agribusiness, financial institutions)
Relevant professional designations and certifications such as CPCU, AIC, ARM, AU, or AINS
Demonstrated ability to manage complex claims or underwrite specialty risks with sound judgment
Strong analytical and decision-making skills, particularly in ambiguous or high-stakes situations
Cultural alignment with AFG's values of integrity, entrepreneurial thinking, and long-term commitment
Effective communication skills for working with agents, brokers, policyholders, and internal stakeholders
Adaptability and willingness to work within a divisional structure that values both autonomy and collaboration
Industry knowledge and awareness of regulatory environments relevant to the specific line of business
Technology proficiency and comfort with modern insurance platforms, data analytics, and digital workflows

Frequently Asked Questions

Where do I find and apply for jobs at American Financial Group?

AFG posts positions through its Workday-powered careers portal at gaig.wd1.myworkdayjobs.com/GAIG_External. This is the primary channel for all Great American Insurance Group and AFG job postings. You'll need to create a Workday candidate profile to submit applications. It's also worth checking LinkedIn and insurance industry job boards, as some positions may be cross-posted, but the Workday portal is typically the official application channel.

How many positions does AFG typically have open at one time?

AFG tends to have a relatively small number of open positions at any given time — currently around 18 active postings. This reflects the company's approximately 6,500-person workforce and its selective, targeted approach to hiring. Because openings are limited, each posting tends to attract focused competition, making it especially important to tailor your application precisely to the role and division.

What types of roles does American Financial Group commonly hire for?

AFG's hiring spans a range of functions but is heavily weighted toward core insurance operations. Common role types include claims representatives and specialists (across various specialty lines), underwriters and associate underwriters, product filing analysts, and investment operations professionals. The company also hires for technology roles (such as Salesforce administrators), analytics positions, and business transformation/change management consultants. Most roles require or strongly prefer insurance industry experience.

Do I need insurance industry experience to work at AFG?

For most claims, underwriting, and product roles, insurance industry experience is typically expected or strongly preferred. AFG's specialty focus means they commonly seek candidates with specific line-of-business expertise. However, some roles — particularly in technology, analytics, finance, and corporate functions — may be more accessible to candidates from adjacent industries, provided they can demonstrate relevant functional skills and a willingness to learn the insurance business context. Entry-level positions like the Product Filing Trainee may also offer pathways for candidates earlier in their insurance careers.

What professional designations are valued at AFG?

Industry designations are highly regarded in the P&C insurance sector and at AFG specifically. Commonly valued designations include CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), ARM (Associate in Risk Management), AU (Associate in Commercial Underwriting), AINS (Associate in General Insurance), and various state-specific adjuster and underwriter licenses. Having these credentials — or being actively pursuing them — can significantly strengthen your candidacy, particularly for mid-level and senior roles.

What is the interview process like at American Financial Group?

The interview process at AFG commonly includes an initial phone or video screening with a recruiter, followed by one or more interviews with the hiring manager and potentially division leadership. For technical insurance roles, expect in-depth scenario-based questions that assess your specialty knowledge and decision-making abilities. The process is generally described as professional and thorough. Because AFG's divisions operate with significant autonomy, the specific interview format and number of rounds may vary by division and role level.

Can I apply to multiple positions at AFG simultaneously?

Yes, Workday allows you to apply to multiple positions. However, given AFG's relatively small number of open roles, be strategic about which positions you pursue. Applying to roles across very different specialties may signal a lack of focus. If you apply to multiple positions, ensure each application is individually tailored. Keep in mind that recruiters using Workday can see your full application history within the system, so consistency and intentionality in your applications are important.

Is AFG open to remote work or do most roles require being on-site?

Work arrangement policies at AFG can vary by division and role. Some positions, particularly field claims roles (such as the Field Claims Specialist for TN Workers' Compensation), inherently require being in a specific geographic territory. Corporate and analytical roles may offer more flexibility, though this varies. Check each job posting carefully for location requirements and any mention of remote, hybrid, or on-site expectations. If the posting doesn't specify, this is a good question to ask during the initial recruiter screening.

How long does the hiring process typically take at AFG?

While timelines can vary significantly based on the role, division, and candidate pool, many applicants in the insurance industry report that hiring processes at mid-to-large carriers like AFG typically take anywhere from 3 to 8 weeks from application to offer. Specialty roles requiring specific technical expertise may take longer if the candidate pool is limited. You can monitor your application status through the Workday candidate portal, and it's generally appropriate to follow up with the recruiter if you haven't heard back within two weeks of your last interaction.

Sample Open Positions

Check Your Resume Before Applying → View 18 open positions at American Financial Group

Related Resources

Similar Companies

Sources

American Financial Group - Careers at Great American Insurance Group — American Financial Group / Great American Insurance Group
American Financial Group - About Us — American Financial Group, Inc.
Great American Insurance Group - About Great American — Great American Insurance Group
Workday Recruiting - How It Works for Candidates — Workday, Inc.
American Financial Group - Fortune 500 Company Profile — Fortune Media