How to Apply to Progressive Insurance

11 min read Last updated April 20, 2026 17 open positions
Blake Crosley
Blake Crosley Researched using publicly available information, hiring data, and ATS analysis.

Key Takeaways

  • Apply through careers.progressive.com — Progressive's career portal powered by Jobvite. Create a profile, join the Talent Network for job alerts, and ensure your resume is attached before submitting. The system auto-populates application fields from your uploaded resume.
  • Prepare for the Progressive Pre-Employment Assessment — a 50-minute evaluation with cognitive reasoning, personality assessment (100 questions on a 6-point scale), and role-specific skills testing. You have six days to complete it after receiving the invitation. Results are valid for two years; retakes are available after six months if you do not qualify.
  • Master the STAR method for Targeted Selection interviews. Progressive uses behavioral interviewing exclusively — they want specific, detailed stories from your past demonstrating customer service, problem-solving, teamwork, adaptability, and initiative. Prepare four to six well-structured STAR stories before your interview.
  • Progressive is a data-driven company at its core. From Snapshot telematics to AI-powered pricing and claims, data analytics permeates every function. Demonstrate comfort with quantitative thinking and data-informed decision-making regardless of the role you are targeting.
  • Authenticity trumps polish. Progressive explicitly wants real people, not corporate robots. Show genuine enthusiasm for Progressive specifically — not just any insurance company — and let your personality come through in interviews. Cultural fit is a significant evaluation criterion.
  • Fortune 500 No. 57 with $75.3 billion in revenue, approximately 65,000 employees, and $2.2 billion in annual technology spending. Progressive is the second-largest auto insurer in the US and processes approximately 750,000 job applications per year. Understand this scale when framing your experience.
  • Progressive rates 3.9/5 on Glassdoor with 73% of employees recommending it to a friend. The company scores 4.2/5 for culture and values and 4.0/5 for career opportunities. Benefits include 401(k) with 6% match, profit sharing, tuition assistance, wellness programs, and on-site amenities at larger locations.
  • Core values are Integrity, Golden Rule, Objectives, Excellence, and Profit — know them and be prepared to discuss how your own values align. Progressive's interview process evaluates cultural alignment at every stage, from phone screening through final panel interviews.
  • The average hiring process takes approximately 25 days from application to offer. Key stages are: online application, pre-employment assessment, phone screening, behavioral interview with hiring manager and team, and background check. Hiring volume is substantial at 20,000 to 25,000 fills annually.

About Progressive Insurance

Progressive Corporation is the second-largest auto insurer in the United States and the third-largest overall property and casualty insurer, headquartered in Mayfield Village, Ohio. Founded in 1937 by Joseph Lewis and Jack Green, Progressive has grown from a small mutual insurance company into a publicly traded powerhouse that ranked No. 57 on the 2025 Fortune 500 with $75.3 billion in revenue — up from $62.1 billion the prior year. The company employs approximately 65,000 people and processes roughly 750,000 job applications annually, making around 20,000 to 25,000 hires per year across internal and external fills. Progressive is widely recognized for its data-driven culture and pioneering use of technology in insurance. The company launched Snapshot in 2010, one of the industry's first usage-based insurance (UBI) telematics programs, which uses machine learning and big data analytics to align auto insurance pricing with individual driving behavior. This early investment in telematics has given Progressive an enormous dataset of real-world driving behavior that fuels its underwriting models, enabling more accurate risk segmentation and competitive pricing. With annual ICT spending exceeding $2.2 billion, Progressive leverages artificial intelligence for dynamic pricing, risk assessment, claims processing, and customer service — positioning itself as the most technology-forward major insurer in the United States. Progressive's product portfolio spans personal auto, homeowners, renters, motorcycle, boat, RV, commercial auto, and commercial property insurance, as well as bundled policies through its Robinson program. The company operates through three segments: Personal Lines (the core auto and property business), Commercial Lines (commercial auto and business insurance), and Property (homeowners and renters). Level20, Progressive's internal business incubator, functions as a startup accelerator with its own dedicated technology stack, rapidly developing and launching innovative products that address unmet needs in Progressive's customer base. The company's brand identity is among the most recognizable in American insurance, anchored by the iconic 'Flo' advertising character and a marketing strategy that emphasizes transparency, comparison shopping, and consumer empowerment. Progressive was the first major insurer to offer online auto insurance quotes and remains committed to meeting customers wherever they prefer to interact — online, via mobile app, through independent agents, or by phone. The company's core values — Integrity, Golden Rule, Objectives, Excellence, and Profit — guide both business decisions and workplace culture, creating an environment where data-driven innovation coexists with genuine care for employees and customers.

Application Process

  1. 1
    Search and apply through careers

    Search and apply through careers.progressive.com, Progressive's official career portal powered by Jobvite. Browse positions by team (Claims, Customer Service, IT, Actuarial, Legal, Marketing, and more), location, or keyword. Create a candidate profile that can auto-populate application fields from your uploaded resume, though you must still attach the resume before submitting. Join Progressive's Talent Network to receive alerts as new positions matching your interests become available.

  2. 2
    Ensure your application is complete and meets the 'must-have' qualifications lis

    Ensure your application is complete and meets the 'must-have' qualifications listed in the job posting. Progressive's recruiting team reviews applications to verify completeness and minimum qualification alignment before advancing candidates. Incomplete applications or those missing required qualifications are screened out at this stage. Apply only for roles where you genuinely meet the stated requirements — Progressive's own career advice emphasizes targeting the right positions rather than applying broadly.

  3. 3
    Complete the Progressive Pre-Employment Assessment if invited

    Complete the Progressive Pre-Employment Assessment if invited. This assessment takes approximately 50 minutes and consists of three parts: a cognitive section (numerical and verbal reasoning, situational judgment scenarios), a personality assessment (approximately 100 questions about character and behavioral tendencies on a 6-point scale), and a role-specific skills evaluation. You will receive an email invitation with a six-day window to complete the test. Results are valid for two years; if you do not qualify, you may retake the assessment after six months. Progressive will communicate your results within two business days.

  4. 4
    Participate in a phone screening interview, typically lasting 20 to 30 minutes

    Participate in a phone screening interview, typically lasting 20 to 30 minutes. A recruiter will review the job description with you, discuss your background and qualifications, assess your interest in Progressive specifically, and evaluate basic cultural alignment. This is your first human touchpoint in the process — demonstrate genuine enthusiasm for Progressive and articulate why the specific role interests you. Be prepared to discuss salary expectations and availability.

  5. 5
    Attend one or more in-person or video interviews with the hiring manager and tea

    Attend one or more in-person or video interviews with the hiring manager and team members. Progressive uses a behavioral interviewing methodology called Targeted Selection, where interviewers ask you to demonstrate your skills through specific examples from past work, internship, or academic experiences. Prepare four to six STAR stories (Situation, Task, Action, Result) covering core competencies: customer service, problem-solving, teamwork, adaptability, and initiative. For technical roles, expect discussions about architecture, tools, and analytical approaches alongside behavioral questions.

  6. 6
    Complete a background check including reference verification and criminal histor

    Complete a background check including reference verification and criminal history review. Upon successful completion, you will receive a formal offer with compensation details, benefits information, and your start date. Progressive's benefits package includes medical, dental, and vision coverage, a 401(k) with 6% company match, profit sharing, wellness programs, tuition assistance, and on-site amenities at larger locations. The average hiring process from application to offer takes approximately 25 days based on candidate-reported data.

Resume Tips for Progressive Insurance

recommended

Customize your resume for each Progressive role by comparing your experience dir

Customize your resume for each Progressive role by comparing your experience directly against the qualifications and responsibilities listed in the job posting. Progressive's own career advice explicitly recommends tailoring your resume to each position rather than submitting a generic document. Mirror the language used in the job description — if Progressive asks for 'data-driven decision making,' use that exact phrase when describing relevant experience.

recommended

Lead with quantified achievements using action verbs like lead, manage, create,

Lead with quantified achievements using action verbs like lead, manage, create, develop, and consult. Progressive's career guidance specifically recommends using numbers wherever possible to demonstrate impact. Frame accomplishments in terms of measurable outcomes: claims processed per day, customer satisfaction scores, cost savings achieved, process improvement percentages, or revenue influenced. Concrete metrics prove you can deliver results in Progressive's performance-oriented culture.

recommended

Highlight data analytics, technology, and quantitative skills regardless of the

Highlight data analytics, technology, and quantitative skills regardless of the role. Progressive's DNA is data-driven — from telematics-based pricing and AI-powered claims processing to actuarial modeling and customer analytics. Experience with Python, SQL, machine learning, cloud platforms, statistical modeling, or data visualization tools positions you well. Even for non-technical roles, demonstrate comfort with data-informed decision-making and analytical thinking.

recommended

Showcase insurance industry knowledge or transferable financial services experie

Showcase insurance industry knowledge or transferable financial services experience. Demonstrate awareness of insurance concepts such as underwriting, claims management, risk assessment, regulatory compliance, or actuarial principles. If you lack direct insurance experience, emphasize transferable skills from adjacent industries: banking, financial services, healthcare, or any highly regulated environment where compliance, customer service, and risk management intersect.

recommended

Emphasize adaptability, continuous learning, and innovation

Emphasize adaptability, continuous learning, and innovation. Progressive values employees who embrace change and contribute to the company's culture of innovation. Highlight certifications earned, new technologies adopted, cross-functional projects undertaken, or situations where you drove process improvements. Progressive's Level20 incubator and Snapshot telematics program reflect a company that rewards forward-thinking employees.

recommended

Include a clear skills section with relevant technical proficiencies and certifi

Include a clear skills section with relevant technical proficiencies and certifications. Industry credentials carry weight: property and casualty licenses, CPCU designation, actuarial exam progress (SOA/CAS), CISSP or cloud certifications for technology roles, Six Sigma or PMP for process-oriented positions. Progressive invests in employee development through tuition assistance and values candidates who invest in their own growth.

recommended

Format your resume for Jobvite ATS compatibility

Format your resume for Jobvite ATS compatibility. Progressive's career portal runs on Jobvite, which parses uploaded resumes to auto-populate application fields. Use standard section headings (Experience, Education, Skills, Certifications), avoid multi-column layouts, tables, headers and footers, or embedded graphics that may not parse correctly. Submit in PDF or Word format with clean, consistent formatting. A well-structured document performs better in both automated parsing and human review.

recommended

Have someone else review your resume before submitting

Have someone else review your resume before submitting. Progressive's own resume advice emphasizes that it is easy to miss spelling or grammatical errors when you are familiar with a document, and a fresh set of eyes can spot missed accomplishments or unclear phrasing. A polished, error-free resume signals the attention to detail that Progressive values across all roles.

ATS System: Jobvite

Progressive uses Jobvite as its unified applicant tracking system and candidate relationship management (CRM) platform, accessible through careers.progressive.com. Progressive selected Jobvite to replace multiple legacy ATS and CRM vendors, consolidating into a single-source system that provides source attribution, candidate pipeline tracking, job board integration, and data transparency. The platform handles resume parsing, candidate profile management, application workflow, and recruiter collaboration. Progressive also integrates a proprietary pre-employment assessment platform for cognitive, personality, and skills evaluation as part of its hiring pipeline.

  • Create a candidate profile at careers.progressive.com — the system can auto-populate application fields from your uploaded resume
  • Use standard resume section headings (Experience, Education, Skills, Certifications) for optimal Jobvite parsing
  • Avoid multi-column layouts, tables, headers/footers, and embedded graphics that may confuse the parser
  • Submit your resume in PDF or Word format with clean, consistent formatting
  • Join Progressive's Talent Network to receive job alerts and track your application status
  • Apply only for roles where you meet the stated must-have qualifications — Progressive screens for minimum qualification alignment before advancing candidates

Complete Jobvite Resume Guide →

Interview Culture

Progressive's interview culture is personable, structured, and deeply reflective of the company's core values: Integrity, Golden Rule, Objectives, Excellence, and Profit.

The company consistently signals that authenticity matters more than polish — they want real people, not corporate robots. Multiple Glassdoor reviews emphasize that Progressive weighs cultural fit heavily in hiring decisions and wants candidates who are genuinely excited about working there, not just looking for any insurance job. The company rates 3.9 out of 5 stars on Glassdoor based on approximately 8,900 reviews, with 73% of employees recommending it to a friend and a 4.2 out of 5 rating for culture and values. The phone screening is typically the first human interaction, lasting 20 to 30 minutes. A recruiter reviews the job description, asks about your background, and assesses whether you understand what Progressive does beyond surface-level impressions. Recruiters respond well to candidates who demonstrate genuine interest in Progressive's data-driven approach to insurance, its innovation culture, and its specific mission — not just a desire to work at any large company. The core interview stage uses Progressive's Targeted Selection methodology, which is behavioral interviewing by another name. Interviewers ask you to provide specific examples from past experience that demonstrate how you have applied your skills and abilities in real situations, along with the outcomes you achieved. The company explicitly does not accept vague or generic answers — they want detailed stories with clear beginnings, middles, and ends. The STAR format (Situation, Task, Action, Result) is the recommended framework for structuring responses, and preparing four to six well-rehearsed STAR stories covering customer service, teamwork, problem-solving, adaptability, and initiative will serve you well across most Progressive interviews. Progressive's culture blends a casual, innovative atmosphere with rigorous performance expectations. The company debates important issues, encourages employees to speak up when it matters, and values the creative solutions that emerge from healthy disagreement and diverse perspectives. This is not a buttoned-up, hierarchical insurance company — Progressive's workplace culture is collaborative, inclusive, and genuinely invested in employee well-being, with amenities like on-site fitness centers, seated massage, health clinics, and lactation rooms at larger facilities. The company's commitment to diversity, equity, and inclusion is woven into its fabric, not bolted on. Progressive works to create an environment where every person can be their authentic self and feel safe, valued, and respected. Employee Resource Groups foster connection and community. The company has earned recognition from Newsweek as one of America's Greatest Workplaces for Diversity and from Great Place to Work for its inclusive culture. A practical note: Progressive's interview difficulty is rated moderate on review platforms, and the average process takes approximately 25 days. The company is not trying to trick you or stress-test you — they genuinely want to find people who will thrive in their culture of data-driven innovation, customer focus, and mutual respect. Show up as yourself, demonstrate that you have done your homework on Progressive specifically, and bring concrete examples of how you have lived the values they care about. Progressive hires approximately 20,000 to 25,000 people annually from 750,000 applications, so standing out requires preparation, specificity, and authentic enthusiasm.

What Progressive Insurance Looks For

  • Data-driven thinking and analytical rigor. Progressive is fundamentally a data company that happens to sell insurance. They want candidates who are comfortable with quantitative analysis, evidence-based decision-making, and using data to solve problems — whether the role is in actuarial science, claims, IT, or customer service. Demonstrate specific examples of how you have used data to inform decisions or improve outcomes.
  • Customer-first orientation and genuine empathy. Progressive's Golden Rule core value means treating customers, agents, and colleagues the way you would want to be treated. Show that you instinctively prioritize helping people, can handle difficult or emotionally charged situations with patience, and build trust through follow-through and transparency.
  • Innovation and willingness to challenge the status quo. Progressive was the first major insurer to sell online, the pioneer of telematics-based pricing, and continues to push boundaries through Level20 and AI adoption. They want people who bring new ideas, question existing processes, and are excited about using technology to improve insurance experiences.
  • Cultural fit and authentic enthusiasm for Progressive specifically. The company weighs cultural alignment heavily in hiring decisions and wants candidates who have done their homework on Progressive's mission, values, and approach to insurance. Generic interest in 'working at a big company' will not resonate — demonstrate specific knowledge of Progressive's data-driven culture, its products, or its competitive position.
  • Strong communication and collaboration skills. Progressive's culture emphasizes healthy debate, open discussion, and working together to find creative solutions. Show that you can articulate ideas clearly, listen to differing perspectives, contribute constructively to team discussions, and handle disagreements productively.
  • Integrity and ethical judgment. Progressive lists Integrity as its first core value — demanding honesty and welcoming healthy disagreement. Demonstrate situations where you chose the right course of action, handled sensitive information responsibly, or maintained professional standards under pressure.
  • Adaptability and comfort with change. The insurance industry is undergoing rapid technological transformation, and Progressive is leading that change. They want people who embrace new tools, processes, and ways of working rather than clinging to familiar approaches. Show that you have successfully navigated change and helped others do the same.
  • Initiative and ownership mentality. Progressive values employees who take responsibility, go beyond their formal job descriptions, and proactively solve problems without waiting to be told. Demonstrate examples of self-directed work, process improvements you initiated, or challenges you tackled on your own.

Frequently Asked Questions

What is the Progressive Insurance hiring process?
Progressive's typical hiring process includes six stages: online application through careers.progressive.com (Jobvite platform), application review for completeness and minimum qualifications, a 50-minute pre-employment assessment (cognitive, personality, and role-specific skills), a 20-30 minute phone screening with a recruiter, one or more behavioral interviews with the hiring manager and team using Targeted Selection methodology, and a background check. The average process takes approximately 25 days based on candidate-reported data. Progressive makes 20,000 to 25,000 hires annually from roughly 750,000 applications.
What is the Progressive Pre-Employment Assessment?
The Progressive Pre-Employment Assessment is a 50-minute evaluation consisting of three parts: a cognitive section with numerical reasoning, verbal reasoning, and situational judgment scenarios; a personality assessment with approximately 100 questions using a 6-point scale between opposing statements; and a role-specific skills evaluation. You receive an email invitation with a six-day window to complete the test. Results are communicated within two business days and remain valid for two years. If you do not qualify, you may retake the assessment after six months. The assessment evaluates problem-solving ability, communication skills, reasoning capacity, and personality fit.
What ATS does Progressive use?
Progressive uses Jobvite as its applicant tracking system and CRM platform, accessible through careers.progressive.com. Progressive selected Jobvite as a unified ATS-CRM solution to replace multiple legacy vendors, prioritizing source attribution, candidate pipeline tracking, job board integration, and data transparency. Format your resume with standard section headings and clean formatting for optimal Jobvite parsing. Avoid multi-column layouts, graphics, or complex tables that may not parse correctly.
What does Progressive look for in candidates?
Progressive prioritizes data-driven analytical thinking, customer-first orientation aligned with the Golden Rule core value, innovation and willingness to challenge the status quo, authentic cultural fit and genuine enthusiasm for Progressive specifically, strong communication and collaboration skills, integrity, adaptability to change, and initiative. The company explicitly values authenticity over polish and wants candidates who demonstrate specific knowledge of Progressive's mission, products, and data-driven culture rather than generic interest in working at a large company.
How should I prepare for a Progressive behavioral interview?
Progressive uses Targeted Selection, a behavioral interviewing methodology that requires specific examples from your past experience — not hypothetical responses. Prepare four to six STAR stories (Situation, Task, Action, Result) covering core competencies: customer service excellence, creative problem-solving, teamwork and collaboration, adaptability to change, and self-directed initiative. Practice delivering each story in under three minutes with concrete details and measurable outcomes. Progressive does not accept vague or generic answers — they want detailed narratives that demonstrate how you have applied your skills in real situations and what outcomes you achieved.
What are Progressive's core values?
Progressive's five core values are Integrity (demanding honesty and welcoming healthy disagreement), Golden Rule (treating others as you would want to be treated), Objectives (setting clear goals and measuring progress), Excellence (striving for the highest quality in everything), and Profit (ensuring financial sustainability to serve customers long-term). These values are not just corporate messaging — they actively guide business decisions, shape workplace culture, and serve as evaluation criteria during the hiring process. Be prepared to discuss how your own values align with Progressive's during interviews.
Is Progressive a good place to work?
Progressive has an overall rating of 3.9 out of 5 on Glassdoor based on approximately 8,900 reviews, with 73% of employees recommending it to a friend. The company scores 4.2/5 for culture and values and 4.0/5 for career opportunities. Employees frequently cite the supportive, people-first culture, strong benefits (401(k) with 6% match, profit sharing, wellness programs), innovation-friendly environment, and leadership's willingness to incorporate employee feedback. Progressive has been recognized by Newsweek as one of America's Greatest Workplaces for Diversity and certified by Great Place to Work. Some reviews note challenges with workload during peak periods and management quality varying by team.
What benefits does Progressive offer employees?
Progressive offers a comprehensive benefits package including medical, dental, and vision coverage, a 401(k) plan with 6% company match, profit sharing, tuition assistance for eligible employees, wellness programs supporting physical and mental health, and paid time off with flexible scheduling options including work-from-home arrangements. Larger office locations feature on-site amenities including fitness centers, health clinics, seated massage, and lactation rooms. The company also provides Employee Resource Groups for connection and inclusion, leadership development programs, and non-traditional schedule options to support work-life balance.
What is Progressive's Snapshot telematics program?
Snapshot is Progressive's usage-based insurance (UBI) telematics program, launched in 2010 as one of the industry's first. It uses a mobile app or plug-in device to collect driving behavior data — including braking patterns, time of day, and miles driven — and applies machine learning analytics to offer personalized insurance pricing based on actual driving habits rather than just demographic factors. For job seekers, Snapshot represents Progressive's core identity as a data-driven innovator. Understanding how Progressive uses telematics data to improve risk assessment and pricing demonstrates the kind of analytical, technology-forward thinking the company values in candidates across all functions.
Does Progressive offer remote or hybrid work options?
Progressive offers flexible work arrangements including remote, hybrid, and in-office options depending on the role. The company has embraced work-from-home arrangements for many positions, particularly in customer service, claims, and technology functions. Job postings on careers.progressive.com specify the work arrangement for each role. Employees rate Progressive 3.6/5 for work-life balance on Glassdoor, with many citing the flexibility options as a key benefit. Progressive's large operational footprint spans locations across the country, with major concentrations in Ohio, Colorado Springs, Tampa, and Austin.

Open Positions

Progressive Insurance currently has 17 open positions.

Check Your Resume Before Applying → View 17 open positions at Progressive Insurance

Related Resources

Similar Companies

Related Articles

Sources

  1. —
  2. —
  3. —
  4. —
  5. —
  6. —
  7. —
  8. —
  9. —
  10. —
  11. —
  12. —