VMU Administrator (Greenford)
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
On-Site (5 days)
What's in it for you
The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations.
You will support all administration requirements within the depot. Liaising / working alongside the manager within the daily work order process. Issuing Purchase Order numbers for parts and validating invoices. Dealing with any queries relating to work orders.
What you will do
Processing / Validation of work orders to a high level of accuracy.
Ensure that all queries and tasks are dealt with efficiently and with professionalism.
Support colleagues daily at a highly professional level.
Assist customers daily with queries providing excellent customer service.
Maintain all in-house ERP system updates.
Dealing with Warranty queries.
Supporting the Depot Manager with APM.
Daily Invoicing/WIP targets and job cards.
Raising PO for parts and then receiving parts into stock.
Stock management.
Authorizing payment of invoices.
What you will bring
Educated to GCSE or equivalent (Grade C or above)
Previous experience Processing Work Orders/Invoices
Mechanical background – desirable
Administrative Experience - essential
Knowledge of the transport/automotive/refrigeration Industry – desirable but not essential as training will be provided.
Knowledge of ERP Systems/R2C – desirable
IT literate (Microsoft Office/Excel)
Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
Meeting deadlines, task orientated and prioritization in a fast-paced environment
Excellent front-line customer handling skills, building relationships
Strong numerical ability & attention to detail
To be highly self-motivated and able to work individually and as part of a team.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
