UX Strategist - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division

Tokyo, Japan March 18, 2026 Full Time Workday

Job Description:

Business Overview 

The Marketing Division leads brand, creative, marketing, and membership as a cross-group organization with a mission to expand Rakuten Group's membership value and ecosystem of over 70 services.  

 

We believe that the mobile domain is a platform that plays a fundamental role in the ecosystem, and as the Marketing Division, we are further promoting collaboration with Rakuten Mobile. 

 

Department Overview 

UX Strategy Section manage end to end user journey of Rakuten Mobile business including online and offline. By conducting UX research and designing product UX, like mobile App, we try to improve wide variety of touchpoints in our business.  

https://corp.mobile.rakuten.co.jp/english/ 

  

Position: 

Why We Hire 

We are looking for a professional to lead the growth of Rakuten Mobile's service, centered on user experience. 

  

Mandatory Qualifications:
-Business-level Japanese proficiency 

-At least 3 years of practical experience in creating online user flows as a UX --Designer or Product Manager. 

-Strong logical thinking and numerical analysis skills. 

-Excellent interpersonal communication skills. 

-Ability to organize issues, facilitate consensus-building, and successfully complete projects. 

  

Desired Qualifications: 

- Experience in mobile app UX development  

- Experience in quantitative analysis  

If you have experience in UX design or research, please submit your portfolio when applying. 

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#marketingdiv #UX

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)
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How to Get Hired at Rakuten Group, Inc.

  • Rakuten uses Workday as its ATS platform. Apply through rakuten.wd1.myworkdayjobs.com/RakutenInc for global positions. Use clean, single-column resume formatting with standard section headers to ensure accurate parsing. Verify your parsed profile data after submission.
  • English proficiency is non-negotiable for most roles. Rakuten adopted English as its official corporate language in 2012 under the Englishnization initiative. Regardless of office location, business is conducted in English. Highlight your language skills prominently on your resume.
How to apply to Rakuten Group, Inc.

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