Technical Support Engineer

Xi'an, Shaanxi, China May 16, 2026 Workday

As an NI Technical Support Engineer (TSE) at Emerson, you play a critical role in enabling customer success by providing deep technical expertise across NI products and platforms. This role begins with a 6–12 month onboarding and training period in the NI Shanghai office, where you will receive comprehensive technical and professional development. Following this phase, you will be permanently based in Xi’an or Shenzhen. In this role, you will partner closely with customers to resolve technical challenges, support their development schedules, and build long‑term trust as a reliable technical advisor. You will also act as the voice of the customer internally—collaborating with R&D, Sales, and Global Support teams to continuously improve products, platforms, and customer experiences.

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How to Get Hired at Emerson Electric

Emerson Electric has transformed from a diversified industrial conglomerate into a focused global leader in industrial automation and control software through two defining 2023 transactions: the $14 billion sale of Climate Technologies (Copeland compressors, Sensi, White-Rodgers) to Blackstone, and the $8.2 billion acquisition of National Instruments. A 2022 majority stake in AspenTech at an $11 billion valuation completed the software pivot.
Apply through the Emerson careers portal at www.emerson.com/en-us/careers, which routes to Workday. AspenTech and NI may run on separate Workday tenants during the ongoing integration period, so verify the apply link before submitting each application.

How to apply to Emerson Electric

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