Sr. Analyst, Supply Chain, FHS
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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Role Purpose
Firehouse Subs runs on consistency. Across our ~1,450 restaurants, guests expect the same product experience every visit, and that promise rests on a supply chain that performs reliably and without disruption. The Senior Analyst, Supply Chain owns the analytics and execution layer that makes that performance possible.
The role sits at the intersection of three connected workstreams — Limited Time Offers (LTOs), New Product Introductions (NPI), and Inbound Freight Analytics across supplier-to-DC lanes — and serves as the operational bridge between R&D, Marketing, Operations, Procurement, and our distributor partners at DMA, PFG, SYGMA, GFS, and NDA. The mandate is direct: the right product, in the right quantity, at the right DC, on time, with minimal obsolescence and zero guest-facing outages.
What You’ll Do
LTO Management
Lead pre-launch demand planning, lift modeling, and DC allocation for every LTO window
Monitor in-flight pacing against forecast, trigger reorders, and track supplier capacity in real time
Direct post-LTO wind-down, manage obsolescence exposure, and execute depletion strategy across the network
Own DC buyer communication and escalate supply risks before they reach the restaurant
Deliver leadership scorecards that convert LTO performance into clear decisions
NPI Process
Partner with R&D and Marketing from Stage Gate through national launch
Qualify sources, validate lead times, and recommend initial buy quantities anchored to demand signals
Build supply plans, coordinate distributor onboarding, and manage item setup across systems
Assess and mitigate risk on single-source items, capacity constraints, and launch-window exposure
Run post-launch performance reviews and transition new items into steady-state operations
Inbound Freight Analytics
Monitor freight lanes and inventory across suppliers, DCs, and redistribution sites to ensure supply
Maintain exclusion lists, watch lists, and depletion strategies that keep alerting signal-rich
Drive corrective action with distributor buyers on at-risk items, with documented follow-through
Surface systemic issues — forecast accuracy, lead-time drift, allocation misses — to leadership with a recommended remedy
Advance the internal supply chain tooling and dashboard suite
What You’ll Bring
2–6 years of supply chain, demand planning, or inventory analyst experience — restaurant, CPG, or foodservice distribution preferred
Advanced Excel and demonstrated fluency working with large data exports
Working knowledge of Arrowstream or directly comparable distributor systems
Strong analytical judgment and the ability to translate data into operator-grade recommendations a DC buyer can act on the same day
Practical AI fluency: routine use of LLM-based assistants and AI-augmented analytics to accelerate data consolidation, exception analysis, and reporting; ability to design prompts that produce decision-grade output, evaluate that output for accuracy, and exercise judgment about where AI belongs in a supply chain workflow and where it does not
Structured written and verbal communication across stakeholders operating at different tempos and with different vocabularies — DC buyers, R&D, Marketing, Operations leadership, and external partners at DMA, PFG, SYGMA, GFS, and NDA — including the ability to translate the same supply situation into a DC buyer escalation, an R&D risk note, and a leadership scorecard line without loss of fidelity
Nice to Have
SQL, Power BI, Tableau, Smartsheet, or Power Automate experience
Familiarity with QSR LTO cadence and franchise system dynamics
Exposure to NPI or Stage Gate processes
Bachelor’s degree in Supply Chain, Operations, Business Analytics, Finance, or adjacent field
How We’ll Measure Success
In your first 12 months, you will be accountable for:
LTO supply continuity: LTOs launched and ran without OOS events
NPI on-time launch rate: stores hitting their launch window with supply in place
LTO/NPI inventory health: measurable OOS reduction and DOH stability across the menu
Obsolescence reduction: lower write-downs on LTO wind-downs through disciplined pacing and depletion
Decision support: quality, clarity, and timeliness of leadership reporting
Stakeholder alignment: consistent, fidelity-preserving communication across DC buyers, internal partners, and distributor counterparts, evidenced by reduced clarification cycles and lower escalation rework
Why Firehouse Subs
We were founded by firefighters, and that origin still shapes how we work: direct, accountable, and grounded in service. Through the Firehouse Subs Public Safety Foundation, every restaurant contributes to equipping first responders in the communities we serve.
As part of Restaurant Brands International, this role offers the scale, systems, and career trajectory of a global QSR portfolio alongside a brand that has retained its character and clarity of purpose.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
