Senior Project Manager, Rakuten Ichiba - EC Marketplace Development Department (ECMPD)

Tokyo, Japan March 18, 2026 Full Time Workday

Job Description:

Department Overview 

The EC Marketplace Development (ECMPD) Department is a core technology division within Rakuten Commerce & Marketing Company, Rakuten Inc. We are responsible for developing and enhancing the online systems that power Rakuten Ichiba – Japan's largest internet shopping mall.

Rakuten Ichiba boasts a significant market presence and consistent growth, making it a dynamic e-commerce ecosystem. Our mission in ECMPD is to deliver top-tier shopping entertainment for our users and to empower our merchant partners with advanced tools.

Join us in shaping the future of e-commerce in Japan!

Our Services

Position: 

Why We Hire 

We are seeking a highly experienced and strategic Senior Project Manager to lead the planning, execution, and delivery of strategic initiatives related to our online retail platform.

Position Details 

Responsibilities:

As a Senior Project Manager at Rakuten Ichiba, you will be a pivotal leader responsible for the end-to-end success of complex programs and projects that drive the evolution of one of the world's largest e-commerce platforms. This role demands a seasoned professional with a proven track record in strategic planning, meticulous execution, and exceptional leadership. You will be instrumental in shaping project vision, fostering high-performing teams, and ensuring the seamless delivery of innovative features and enhancements that directly impact the Rakuten Ichiba user experience and business objectives.

Key Responsibilities:

  • Strategic Planning: Define project goals and scope by working closely with executives, business leaders, product managers, and technical teams.
  • Team Leadership: Lead, mentor, and develop a team of project managers, fostering a high-performing and collaborative environment.
  • Execution & Delivery: Oversee project execution, ensuring projects stay on schedule, within budget, and meet quality standards. Proactively manage risks and issues.
  • Stakeholder Communication: Serve as the main contact for executives, providing regular updates on project status, risks, and progress.
  • Budget & Resource Management: Develop and manage project budgets, tracking expenses and optimizing resource use.
  • Quality Assurance: Work with the QA team to ensure the Ichiba platform is thoroughly tested and meets all quality requirements.
  • Launch Coordination: Coordinate the successful launch of new features and platform enhancements.
  • Process Improvement: Identify and implement ways to improve project management processes and methods.

Mandatory Qualifications: 

- 4-6+ years of experience in project or program management, with a significant focus on front-end + back-end platform development.

- Knowledge of software development with modern technology

- Strong Leadership skills

- Excellence in Issues and Risk Management

- Proven track record of successfully launching and managing large-scale, complex software development projects and programs.

- Extensive experience with SDLC Waterfall

- PMP or other relevant project management certification is required.

Desired Qualifications: 

- Experience in organization management 

- Experience as a Software Developer 

- Product Management Knowledge 

- Experience in the production operation of an internet service 

- Experience mentoring and coaching junior project managers.

- Agile Management knowledge

Other Information:

Additional information on Location

Rakuten Crimson House

 

Additional information on English Qualification

TOEIC Score 800 or above (or similar level of English ability or a University Degree earned in an English-speaking country)
In this case, it is necessary to achieve a TOEIC Score exceeding 800 after joining Rakuten in order to be eligible to become a regular employee.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

#engineer #projectmanager #commerce #RakutenIchiba 

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)
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How to Get Hired at Rakuten Group, Inc.

  • Rakuten uses Workday as its ATS platform. Apply through rakuten.wd1.myworkdayjobs.com/RakutenInc for global positions. Use clean, single-column resume formatting with standard section headers to ensure accurate parsing. Verify your parsed profile data after submission.
  • English proficiency is non-negotiable for most roles. Rakuten adopted English as its official corporate language in 2012 under the Englishnization initiative. Regardless of office location, business is conducted in English. Highlight your language skills prominently on your resume.
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