Senior Manager, Channel Sales
Role Summary
Role Summary
What You Will Do
Distribution Account Management & Channel Sales
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Lead strategic and operational business planning with distribution partners across the region.
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Drive distribution rebate performance and ensure quarterly business reviews with clear KPI tracking
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Support and execute Sophos channel programs, promotions, and sales initiatives.
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Build strong cross-functional relationships within distribution partners to identify and grow new business opportunities, increase renewals, and support cross-sell initiatives.
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Represent Sophos at partner events and deliver presentations as needed
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Act as a liaison between Sophos and internal teams (e.g., Sales, Marketing, Support, Ops) to ensure seamless partner operations.
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Resolve partner conflicts and drive operational efficiency across all distributor engagements.
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Lead partner recruitment, enablement, and pipeline/revenue forecasting for the region.
Team Leadership & Performance Management
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Drive team and individual performance through regular 1:1s, constructive feedback, and recognition of achievements.
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Oversee staff sales performance, KPIs, and regional business planning outcomes.
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Identify and reward top performers; proactively manage underperformance.
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Conduct formal biannual performance reviews and ongoing talent assessments.
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Ensure team structure supports business needs, minimizing single points of failure.
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Maintain fairness in compensation decisions and ensure transparent, timely communication.
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Resolve team conflicts and foster collaboration across departments.
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Support staff development through coaching, training, and succession planning.
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Manage recruitment and onboarding to ensure timely, high-quality hires.
What You Will Bring
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Minimally 5 years of leadership experience, specifically in channel business for cybersecurity/IT software sector.
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Proven success in managing channel sales, distribution, and partner ecosystems in Japan
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Strong understanding of the Japanese IT and cybersecurity market
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Strategic planning and execution of regional go-to-market and business development initiatives
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Demonstrated ability to drive revenue growth through channel partners and distributors
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Skilled in conducting partner business reviews, forecasting, and performance analysis
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Excellent relationship-building and stakeholder management skills (internal and external)
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Experience with channel program rollout, partner enablement, and promotional campaigns
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Ability to manage and develop a high-performing, cross-functional team
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Proficiency in conflict resolution, negotiation, and influencing at executive levels
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Fluent in Japanese and Business Level English (written and spoken)
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Strong analytical, presentation, and reporting skills
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Culturally aware and adept at working in a matrixed, multinational environment