Product Owner SR

About this Position The Global System User Support role plays a key part in keeping Henkel’s innovation engine running smoothly. By ensuring reliable access, data accuracy, and day-to-day stability of the Henkel Innovation Tool (HINT), this position helps teams around the world collaborate effectively and move innovation projects forward with confidence. You will be part of a collaborative Global Business Services environment, working closely with colleagues, business stakeholders, and process owners across regions. The role combines structured system administration with hands-on user support, offering exposure to global processes, continuous improvement initiatives, and change management efforts impacting a critical enterprise tool. It’s well suited for someone who enjoys problem-solving, working across functions, and contributing behind the scenes to outcomes that matter at a global scale. What you´ll do Creation, update, removal, and maintenance of user’s accesses for Access Management within Henkel Innovation Tool (HINT), a global project management tool Basic configuration, technical bugs fixing, and troubleshooting within HINT (entering, updating, correcting data) Communication with system developers if necessary System administration and monthly report preparation related to processed tickets and runtimes Supporting project or change management impacting HINT and collaborating with GBS colleagues, business stakeholders, and process owners for specific requirements/requests