Middleware Administrator - Senior Associate

Who We Are – MassMutual India

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals.  Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business.  We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.

Job Description

Position Summary 

The Enterprise Middleware team is responsible for ensuring high availability, performance, and reliability of mission-critical middleware platforms supporting core enterprise applications. 

We are seeking a Middleware Administrator (7–10 years experience) with strong expertise in WebSphere, JBoss (WildFly), Apache, and AWS EKS to support ongoing operations and drive cloud modernization initiatives. 

This role will also contribute to mentoring junior team members, supporting automation initiatives, and ensuring platform stability across hybrid environments. 

Key Responsibilities 

Administer and support middleware platforms: 

IBM WebSphere Application Server 

JBoss / WildFly 

Apache HTTP Server 

MQ

IIS

Manage middleware workloads on AWS EKS (Kubernetes): 

Container deployments, scaling, monitoring, and troubleshooting 

Docker image lifecycle and platform upgrades 

Perform installation, configuration, patching, and performance tuning across environments 

Support application deployments and release activities across Dev, QA, and Production 

Ensure 24x7 platform stability through: 

Incident resolution, problem management, and RCA 

Proactive monitoring and alert response 

Drive automation and scripting initiatives to improve operational efficiency 
(e.g., deployments, environment provisioning, health checks) 

Collaborate with application, infrastructure, and cloud teams on: 

Migration of on-prem middleware to AWS 

Containerization and platform modernization 

Mentor and guide junior team members, providing knowledge transfer and support 

Maintain documentation, runbooks, and standard operating procedures 

Required Qualifications 

7–10 years of experience in Middleware Administration / Platform Engineering 

Strong hands-on experience with: 

WebSphere Application Server 

JBoss / WildFly 

Apache HTTP Server 

Experience with AWS Cloud, including: 

Amazon EKS (Kubernetes) 

Docker and containerization concepts 

Strong knowledge of: 

Middleware architecture and troubleshooting 

Linux/Unix systems 

Experience in: 

Production support (L2/L3), incident management, and RCA 

Scripting/automation skills (Shell, Python, or similar) 

Good-to-Have Skills 

Experience with: 

IBM MQ administration 

Software AG webMethods administration 

Familiarity with: 

CI/CD tools (GitHub Actions, Jenkins) 

Infrastructure as Code (Terraform, CloudFormation) 

Preferred Qualifications 

AWS Certification (Solutions Architect / DevOps / SysOps preferred) 

Experience with: 

Cloud migration and modernization programs 

Hybrid (on-prem + AWS) environments 

Bachelor’s degree in computer science, Engineering, or a related field 

Key Competencies 

Strong troubleshooting and problem-solving skills 

Ability to work in 24x7 support model and high-pressure environments 

Effective communication and teamwork across global teams 

Ability to mentor, coach, and uplift team capability 

Why Join Us?

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.

Does this sound like a great fit? Apply today!