Medication Access Coordinator
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for performing a variety of medication-related tasks, as well as other duties in support of department operations within their scope of practice.Essential Functions:
-Supports the clinic by assisting with patient medication management.
-Receives, reviews and facilitates requests for medication renewal.
-Reviews the requests according to guidelines, pends the requests in the electronic medical record and routes to prescriber for review and signature.
-When electronic prescribing is not available, acts as an agent of the provider to transmit prescription information to pharmacies by phone, fax, or paper.
-Acts as resource for patients on procedures of obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication related issues.
-Completes medication prior authorization paperwork or e-Forms for signoff by the clinical care team and in collaboration with the patient.
-Monitors progress of prior authorization status throughout review process, updating appropriate parties as necessary.
Qualifications
High school diploma required.
College degree preferred.
Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable.
One-year experience in a medical setting is required. Prior pharmacy experience desirable.
Epic experience preferred.
Additional Job Details (if applicable)
We are seeking a full time, 40-hour Medication Access Coordinator (MAC) to join our team, Monday through Friday 8:00am-4:30pm.
The ideal candidate profile is a driven, detail-oriented Medical Assistants or Pharmacy Technicians who is confident in their clinical abilities and demonstrates effective communication skills especially regarding support for patients and their questions/issues. When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, emotional intelligence, and genuine passion for this work.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.81 - $27.71/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
