Manager II, Technology Product Management (ServiceNow)

Vienna, VA, United States June 3, 2026

Navy Federal Credit Union is seeking a Manager II, Technical Product Management (ServiceNow) to lead the enterprise strategy, governance, and demand management lifecycle for the ServiceNow platform. This leader is responsible for ensuring platform investments are aligned to Navy Federal’s strategic priorities, risk posture, and member-centric outcomes, while driving transparency, consistency, and value realization across all ServiceNow capabilities. The role operates as a key leader within Business Enablement Platform Services (BEPS), partnering across IT, business units, and control functions to enable efficient, governed, and scalable platform delivery.

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How to Get Hired at Navy Federal Credit Union

Navy Federal is the world's largest credit union (~$190B assets, ~13M members, ~25K employees) and a member-owned, not-for-profit cooperative — the operating model is genuinely different from a commercial bank and your interview narrative needs to reflect that.
All applications flow through Oracle Recruiting Cloud at jobs.navyfederal.org; apply direct, format your resume for Oracle HCM parsing, and mirror the posting's keywords precisely.

How to apply to Navy Federal Credit Union

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