IOT Technical Account Manager

Act as the primary technical interface for key IoT customers, focusing on AI-related products and solutions. Understand customer requirements, identify gaps, and guide customers toward optimal solutions. Provide proactive technical guidance and strategic direction to ensure successful product launches. Experience: Minimum 5+ years in technical account management, customer engineering, or related roles. SoC architecture, AI frameworks, multimedia, telecommunications, or semiconductor technologies. Proven ability to manage complex technical projects and coordinate cross-functional teams. Excellent problem-solving and analytical skills. Outstanding communication and interpersonal skills Experience in customer-facing roles with global technology companies. Ability to work independently and adapt to a rapidly changing environment. Equivalent to native Japanese language. Fluency in English write and conversation. Project management skills and presentation skills are required. Must be good team worker to establish good relationship b/w the customers and internal teams, but a strong negotiation skill is required. Preferred the sufficient experiences in the customer support or development of IOT related products, or smart phones. 5 years or more experience in AI related product is preferred. Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Work closely with internal hardware and software engineering teams to address technical challenges. Partner with sales and product marketing teams to support business opportunities and secure design wins. Coordinate communication between customer and internal teams for seamless execution. Develop and manage training plans with appropriate scope and timing. Ensure timely resolution of issues by mobilizing the right internal resources. Deliver innovative ideas and analytical approaches to overcome technical obstacles.