HRIS Operation Leader/Manager Candidate - HRIS Department, Group Human Resources Supervisory Department (GHRD)

Tokyo, Japan May 21, 2026 Full Time Workday

Job Description:

Responsible for the development, implementation and maintenance of human resource information systems (HRIS) associated with the collection, retrieval, accessibility and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands. Often works with payroll and its personnel to coordinate retrieval and reporting functions. May serve as HR department liaison to MIS/IT function.

  • Collaboration & Interaction: Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion. Adapts style to differing audiences and often advises others on difficult matters.

  • Complexity & Problem Solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.

  • Knowledge & Application: Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.

  • Typical Degree & Years of Experience: Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

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How to Get Hired at Rakuten Group, Inc.

  • Rakuten uses Workday as its ATS platform. Apply through rakuten.wd1.myworkdayjobs.com/RakutenInc for global positions. Use clean, single-column resume formatting with standard section headers to ensure accurate parsing. Verify your parsed profile data after submission.
  • English proficiency is non-negotiable for most roles. Rakuten adopted English as its official corporate language in 2012 under the Englishnization initiative. Regardless of office location, business is conducted in English. Highlight your language skills prominently on your resume.
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