High Dive Pool and Lounge - Lead Attendant

South Lake Tahoe, NV, United States July 9, 2026

Responsible for maintaining the High Dive Gym, Lounge and Pool areas and ensuring a fun-filled, entertaining and exciting environment where the flawless delivery of exceptional service is paramount. Greeting all guests with a warm greeting and walking with all guests to their lockers and be ready to answer all questions guests may have with a sincere response. Be knowledgeable in the retail side to speak about the items and knowledge of the outdoor activities (Cabana’s, Day Beds and Memberships)

Responsibilities

Provides on-the-job work to Attendants for the performance of their duties.
Trains newly hired Attendants.
Counsels, guides and instructs assigned personnel in the proper performance of their duties. Provides input on Performance Appraisals.
Maintains attendance records and advises Supervisor/Manager of infractions. Keeps Supervisor/Manager appraise of other facility issues and submits work orders when necessary.
Trouble shoots problems and resolves guest issues.
Maintains inventory levels and other administrative duties as assigned by Supervisor/Manager.
Greetings and checks guests into High Dive Pool Area using SOS 5 skills and personalized service.
Books Cabana’s and Day Bed appointments according to available times to ensure great guest experience
Performs same duties as Attendant or Receptionist as needed.
Cleans general areas and refills supplies to ensure a clean, spotless environment and adequate supplies for our guests.
Assist guests as needed, including bringing supplies (towels, soaps, etc.) to provide convenient and courteous service.
Calls Security if emergency arises.
Assists in scheduling.
Always demonstrates a pleasant and enthusiastic demeanor.

Qualifications

High School Diploma or equivalent preferred
Speaks clearly to staff of what needs to be completed
Previous Gym and Pool experience
CPR training preferred
Customer Service Skills with a very outgoing attitude
Literate and fluent in English
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

Able to push/move towel carts weighing up to 100 pounds
Ability to walk, stand
Ability to occasionally lift to 60 pounds
Ability to grasp, reach, bend, finger dexterity, hand-eye coordination
Ability to hear and use visual inspection
Ability to occasionally use a step stool
Ability to occasionally tolerate extreme inside and outside temperatures
Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Ability to push and pull up to 50 pounds
Ability to lift and carry objects up to 30 pounds
Ability to bend, stoop, twist, reach, and kneel repetitively
Safely work with provided cleaning chemical and equipment
Ascend and descend stairs and maintain equilibrium for an extended period
Must be able to work from a standing position and/or walking motion for extended period
Ability to work in a smoking and pet-friendly environment