Guest Service Agent 宾客服务接待员

China May 15, 2026 Ihg Careers Portal (Custom/proprietary)

Required Skills – 技能要求 • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。 • Able to read and write English • 能够读写英语 • Proficient in the use of Microsoft Office and Property Management System • 熟练使用微软办公软件和酒店管理系统 Qualifications – 学历 • High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent • 具有高中学历或酒店行政管理,酒店管理或相关的职业证书。 Experience – 经验 • 1 year experience in guest / customer service, or an equivalent combination of education and experience. • 拥有1年宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景

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How to Get Hired at InterContinental Hotels

  • Apply exclusively through careers.ihg.com — IHG does not accept speculative applications, paper resumes, or email submissions. All applications must go through the official careers portal.
  • IHG operates 19 brands across 6,800+ hotels in 100+ countries with 375,000 employees — tailor your application to the specific brand (luxury InterContinental vs. efficient Holiday Inn Express vs. boutique Kimpton) rather than applying generically.
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