Finance Operations Manager

Finance Operations Manager – Kraków (Hybrid) Are you an experienced people manager with a passion for financial controllership and service excellence? Do you want to lead, develop and inspire teams delivering high-quality finance operations within a global organization? This is a hybrid role with flexibility to work both virtually and from our Kraków office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Finance Operations Manager, you will play a key role in ensuring high-quality delivery of finance services while leading and developing teams within the Controllership Global Capability Centre. Establish and maintain effective relationships with client finance and business stakeholders to ensure alignment on service delivery and strategic priorities Support day-to-day Record to Report (RTR), Intercompany (ICO), Balance Sheet Analytics (BA) and Lease operations in partnership with the Controllership GCC Lead Own governance of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) Lead, recruit, develop and retain high-performing teams delivering financial controls and business partnering services Support talent management initiatives including training, career development and performance evaluation Act as a key point of contact for client finance departments and senior business partners Represent the Controllership GCC in internal and external meetings, steering groups and operational reviews Drive continuous process improvement, efficiency and standardisation across the Controllership function Provide financial insight, advice and support to enable sound business decision-making How this opportunity is different This role offers the opportunity to combine people leadership with operational excellence in a dynamic, international environment. You will work closely with global stakeholders, influence finance transformation initiatives and help shape the future of Controllership services within Aon’s EMEA Finance Centre in Kraków. Skills and experience that will lead to success Minimum 3 years of experience managing teams in a finance or shared services environment At least 6 years of professional experience in financial services, accounting or controllership-related roles University degree in finance, accounting, economics or a related field (professional finance or accountancy qualification is a strong advantage) Fluent English at C1 level or higher Strong track record of delivering high-quality services, managing stakeholders and driving process improvements #LI-KB5 #LI-Hybrid #financeoperations 2026-100687