Duty Manager (Thai) - Hotel Indigo Bangkok Wireless Road
Ensure all guests are courteously, cordially and efficiently handled with special attention. The Duty Manager will be responsible for the smooth operation of the hotel during his/her shift, acting as the management representative for the Hotel to ensure complete guest and patron satisfaction. This manager will assist the Front Office Manager with all aspects of departmental operations, making business decisions for the unit in the absence of thereof, considering the Hotel’s philosophies, standards and procedures. The Duty Manager will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that the highest level of service is maintained. Role models Hotel Indigo brand behavior of being a true “host” in all interactions with guests, colleagues and suppliers.