Compliance Senior Manager - Regulatory Watch, PayPal Europe

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

Join PayPal Luxembourg's Second Line of Defense team and provide ongoing oversight of regulatory change management for PayPal's Luxembourg-based bank. This is a unique opportunity to play a pivotal role in shaping how one of the world's leading fintech companies navigates the evolving European regulatory landscape.

Job Description:

Essential Responsibilities:

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Key Responsibilities

Regulatory Monitoring & Horizon Scanning

• Conduct regulatory monitoring activities for PayPal Luxembourg, with a primary focus on EU regulatory framework, CSSF requirements, European banking regulatory developments as well as ECB and SSM requirements and ESMA requirements, ensuring timely identification and assessment of relevant changes.
• Monitor and analyze emerging regulations, ECB supervisory priorities, consultation papers, opinions and other publications, assessing their impact on PayPal Luxembourg's business model, operations, products (emoney, P2P money remittance, consumer and merchant credit as well as crypto services), and compliance programs.
• Engage key Risk and Compliance program stakeholders to support business initiatives and ensure that regulatory requirements specific to Luxembourg and EEA markets (as applicable) are clearly understood, appropriately integrated into frameworks and controls, and complied with across all planned business initiatives.

Regulatory Change Management & Advisory

• Lead the end‑to‑end regulatory change management process, including identification, scoping, impact assessment, prioritization, and implementation of regulatory developments affecting PayPal Luxembourg and EEA markets (as applicable).
• Provide advisory guidance by identifying, assessing, prioritizing, and managing regulatory risk on planned growth initiatives, new products, expansion of existing products, and marketing campaigns, in close collaboration with regional business, sales, product, and market development teams.
• Provide advisory support across all compliance programs, including Annual Risk and Compliance Programs (ARCPs), Product Change Review Programs (PCRs), Risk and Compliance Reporting (RCR), policy and procedure reviews, Risk Life Cycle, and content reviews, across all EEA markets (as applicable).

Compliance Oversight & Monitoring

• Support the oversight and monitoring of key regulatory compliance operational processes, including issue and incident management and regulatory reporting, ensuring quality, timeliness, robust documentation, and appropriate follow‑up and escalation where needed.
• Monitor regulatory incidents and issues related to supervisory expectations, ensuring effective root cause analysis, remediation, tracking of corrective actions, and appropriate escalation through established governance forums.
• Support Second Line Testing activities with impact across EEA markets, including engagement with and advice to stakeholders to enable appropriate scoping and timely completion of reviews.

Stakeholder Engagement & Governance

• Build and maintain strong working relationships with First Line business owners responsible for delivering core regulatory obligations, including close coordination with global Second Line of Defense stakeholders across geographies.
• In collaboration with Business Risk and Compliance Leads and Outsourcing/Affiliate Services, monitor that EEA markets receive services and solutions that fulfil regulatory obligations in line with agreed Service Level Agreements, leveraging support from global teams where appropriate.
• Prepare Management Information materials and present regulatory change and horizon scanning updates to governance forums and senior leadership; contribute to internal and external regulatory reporting and support the preparation, consolidation, and coordination of various Compliance Regulatory Reports.
• Support internal and external audit exercises and coordinate remediation of related findings; support any other compliance‑related initiatives for the region as they arise.

Required Qualifications

Experience

• 8–10 years of compliance experience in banking, financial services or consulting, with significant expertise in regulatory change management and horizon scanning and related advisory.
• Prior experience working within Compliance and Risk functions in an ECB‑supervised entity.
• Deep understanding of European and CSSF expectations (particularly Circular 12/552), broader European banking regulations as well as ECB and SSM supervisory frameworks and ESMA requirements.
• Experience with fintech, digital payments, or e‑money institutions highly valued.

Technical Knowledge

• Strong knowledge of ECB supervisory mechanisms, SSM regulations and expectations, and associated European banking regulatory frameworks.
• Solid understanding of the three lines of defense model and Second Line compliance oversight responsibilities, including risk management, control frameworks, and governance.
• Knowledge of regulatory change management methodologies, governance frameworks, and risk life cycle processes, including identification, assessment, mitigation, monitoring, and reporting of regulatory risks.

Skills & Competencies

• Excellent analytical and risk assessment skills with a pragmatic, business‑oriented approach to enabling compliant growth.
• Strong stakeholder management and cross‑functional collaboration capabilities, across local and global teams, with the ability to influence senior stakeholders.
  Exceptional communication skills in English, both written and verbal; proficiency in French, German, Italian, or Spanish is a significant advantage.
• Ability to manage multiple priorities and regulatory workstreams independently in a fast‑paced, dynamic fintech environment, with strong organizational and execution skills.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.