Commerce Architect - SFCC

Job Description:

We Dream. We Do. We Deliver.

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

Who are we looking for

We are now looking for a savvy Commerce Architect to join our team of commerce heroes!

Responsibilities

• Design and evolve the architecture of Salesforce B2C Commerce Cloud (SFCC) solutions — SFRA and PWA Kit / Composable Storefront — to ensure high performance, scalability, and resilience under peak retail load.
• Architect and optimize digital commerce platforms end-to-end: storefront, OCAPI/SCAPI integrations, Open Commerce APIs, Page Designer, Einstein for Commerce
• Develop and maintain architecture documentation covering cartridge structure, site/realm topology, data model, integration patterns, and deployment pipelines.
• Ensure architectural integrity and consistency across the SFCC SDLC — from sandbox development through staging and production replication.
• Provide technical guidance and mentorship to development teams working in SFRA, ISML, SFCC Script, and Node.js / React (PWA Kit / Composable Storefront).
• Review and approve technical designs and code (cartridges, jobs, hooks, OCAPI/SCAPI hook scripts) to ensure adherence to Salesforce B2C Commerce best practices and governance.
• Partner closely with merchandising, marketing, and business stakeholders to understand commerce, catalog, pricing, promotion, and customer experience requirements.
• Translate business requirements into technical specifications and architectural designs aligned to the SFCC reference architecture and the Salesforce Well-Architected framework.
• Stay current with the SFCC roadmap (release notes, Composable Storefront, Headless Commerce, Agentforce for Commerce) and the wider Salesforce platform.
• Drive continuous improvement initiatives — performance budgets, Core Web Vitals, code quality, CI/CD via SFCC CLI and sfcc-ci, and automated testing.
• Participate in project planning, sizing, and estimation, including realm/sandbox strategy and release cut-over planning.
• Identify and mitigate technical risks: quota limits, indexing windows, replication cycles, third-party integration failure modes, PCI scope, and peak-season readiness.
• Establish and enforce coding standards and best practices for cartridges, controllers, models, ISML templates, and SCAPI extensions.
• Conduct performance tuning and optimization — caching strategy (page, partial, remote include, CDN), Search Index optimization, custom object usage, and storefront Core Web Vitals.
• Maintain comprehensive architectural documentation: solution blueprints, integration diagrams, data flows, and decision records (ADRs).
• Prepare and present technical reports, architecture reviews, and roadmap presentations to client stakeholders and internal leadership.
• Act as the subject matter expert (SME) for Salesforce B2C Commerce Cloud in pitches, RFPs, discovery workshops, and client delivery.

Key skills:

• Salesforce B2C Commerce Cloud Architect — SFRA,
• PWA Kit / Composable Storefront,
• Page Designer,
• OCAPI/SCAPI,
• Einstein for Commerce, with working knowledge of MuleSoft,
• Data Cloud, and the broader Salesforce Customer 360 platform.

Why choose Merkle?

Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience, integrating creativity, technology, and data to drive real-world impact. For over 35 years, we’ve been innovating to meet the changing needs of our clients.

Global Reach with Local Expertise: With over 16,000 employees across 30+ countries, and part of a 70,000 employees network at dentsu, Merkle blends global insights with a deep understanding of local markets to deliver personalized, effective solutions.

Collaborative Culture: At Merkle, your ideas and contributions truly matter. You’ll join a team that fosters innovation, collaboration, and creative problem-solving. Together, we work on impactful international projects, making meaningful connections every step of the way.

What’s in It for You?

Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.

Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.

Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.

Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.

Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.

Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.

Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes. Explore opportunities in the whole dentsu network to expand your reach.

*many more attractive benefits are waiting for you, for more details regarding additional benefits, please ask your recruiter.

Ready to join the team? Shape your unique career and reach your full potential. Apply now and join us in transforming the future together.

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."
We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplace free from discrimination and harassment.

#LI-MERKLE #LI-SOFI

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