Business Analyst

Job Description Job title Business Analyst Build the future with us Are you driven by business analysis, transformation, and continuous improvement, and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Business Analyst, you will play a key role in delivering analysis mandates related to major initiatives, actively contributing to project delivery within the individual insurance, savings, and retirement sector. This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation. What you’ll accomplish with us As a Business Analyst, you’ll be at the core of our mission. Here are the main responsibilities: Conduct impact analyses related to implemented changes and actively contribute to change management activities. Collaborate with business partners to gather, clarify, and document requirements related to upcoming changes, in alignment with the organization’s pillars: growth, efficiency, client and advisor experience, and employee experience. Provide leadership in facilitating workshops with stakeholders, with a focus on innovation, process optimization, and performance. Perform rigorous and well-documented business analyses, supported by data and expert consultations, and contribute to the recommendation of optimized business solutions and processes. Model business processes and maintain or develop clear, structured business documentation tailored to project needs. Define the scope and develop the functional testing strategy, ensuring coverage of all modified or added functionalities, while considering stakeholder needs, business requirements, selected IT solutions, and analysis deliverables. Design relevant and realistic test scenarios by understanding the tools and common use cases of advisors and internal resources and work closely with IT teams to ensure the quality and compliance of delivered solutions. What could accelerate your success in this role We’re looking for someone who: Is known for their knowledge of work management and collaboration tools, particularly Azure DevOps, and their ability to use them effectively in a solution delivery context. Stands out for their understanding of Agile and SAFe frameworks and the Lean methodology, and their ability to apply them in project and transformation environments. Demonstrates strong expertise in business process analysis methods, such as BPMN, UML, or equivalent approaches, to model and optimize processes. Is recognized for their knowledge of the insurance industry, including offered products, administrative systems, and business processes, considered a strong asset to understand issues and propose appropriate solutions. Holds a bachelor’s degree in business administration (with a focus on IT, project management, or change management). Business Analyst certification is an asset. Has 5 to 8 years of relevant experience in a similar senior business analysis role. Why you’ll love working with us A work environment where learning and development merge with a collective pursuit of excellence. A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed. The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces. Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more! Apply now and get ahead of your career, where your talent really belongs! Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you! Location(s) Quebec, Quebec Other Possible Location(s) Company iA Financial Group Posting End Date 2026-05-01 Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs. As a reflection of our employees’ appreciation and engagement, iA once again stands out this year as one of Canada’s top employers according to Forbes. In 2026, iA Financial Group also ranks 1st among major publicly traded Canadian insurers. At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger. Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes. Want to join the iA family, but there’s no job openings right now that match your profile? Let us know you’re interested!