BPO Business support senior specialist

Gurugram, IN-HR May 26, 2026 Eightfold Ai

1. Strategic Facilities Administration
Maintain centralised databases of leases, contracts, SLAs, compliance certifications, and maintenance schedules across multiple sites.
Implement and optimise workflows for facilities-related requests, approvals, and escalations.
Standardise documentation and reporting to ensure consistency across geographies.

2. Vendor & Contract Management
Support the full vendor management lifecycle: onboarding, compliance checks, performance tracking, and renewals.
Analyse vendor KPIs (response times, cost efficiency, SLA adherence).

3. Financial & Budgetary Support
Track and reconcile facilities-related expenditures on REWP Credit Card.
Follow up on outstanding Vendor invoices Communication & Coordination
Act as the remote point of contact for stakeholders across regions.
Support executive-level presentations, board reports, and project updates.
Support Coordination cross-functional initiatives between Facilities, HR, IT, and Finance.

4. Technology & Systems
Administer facilities management platforms (e.g., ServiceNow)
Support system upgrades, user training, and reporting automation.

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How to Get Hired at NTT Data

NTT DATA is a $30+ billion global IT services and consulting company with approximately 195,000 employees across 50+ countries. It is a subsidiary of NTT Group, Japan's largest telecommunications conglomerate, and brings a Japanese-rooted culture of client-first service, long-term relationships, and collaborative teamwork to the global consulting market.
The company uses Eightfold AI as its primary applicant tracking system. Format your resume cleanly with standard section headers, avoid tables or multi-column layouts, and upload as PDF. Eightfold uses AI matching, so including keywords from the job description directly in your resume improves your visibility to recruiters.

How to apply to NTT Data

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