Associate SLS CRT
Job desription – Associate SLS CRT
Key Responsibilities:
Provide support to the Sales Support team in US by:
- Support for Large Customer ad hoc & spot quoting.
- Receive, review, process, and redirect the quotes to the stations for export shipments from the USA.
- Support the US Incentive Team in activities such as incentive calculations, quality checks, and management of databases, among others.
- Create, update, and manage internal documents such as SOPs, process maps, and work instructions to ensure process clarity and compliance.
- Perform track & trace activities for shipments, ensuring timely updates to stakeholders and proactive resolution of issues.
- Contact DGF stations worldwide when required to request shipment information and ensure timely responses.
- Create, analyze, and distribute reports for the US Sales team according to the parameters specified by the BP, including sending relevant information to the respective stakeholders.
- Generate and deliver QBRs, MRMs, and other periodic reports as required, ensuring accurate filtering and analysis of data to support decision-making.
- Provide visibility to the Sales representatives and the accounts handled about current performance through continuous communication with the stakeholders.
- Generate Bids & Leads reporting and provide support based on the updates shared by the stakeholder.
Skills / Requirements:
- Professionals in Industrial Engineering, Business Administration, International Business or similar occupations.
- At least 1 years in Logistcs process
- Good level of MS Excel and other MS Office tools.
- Good communication in English (verbal and written), (B2)
- Customer service and communication skills.
- Teamwork and autonomy
