Assistant Officer, Personal Banker, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Provide exceptional customer service and support to clients, ensuring their banking needs are met efficiently and effectively
• Proactively identify and address client's financial requirements, offering tailored solutions and products
• Maintain a thorough understanding of the bank's product offerings, policies, and procedures to provide accurate information to clients
• Collaborate with cross-functional teams to deliver seamless client experiences
• Actively participate in client acquisition and retention initiatives, contributing to the growth of the consumer banking portfolio
• Maintain accurate and up-to-date client records and documentation
• Comply with all relevant regulatory and compliance requirements

Requirements

• Strong communication and interpersonal skills, with the ability to build rapport and effectively interact with clients
• Proficient in data analysis and problem-solving, with the ability to identify and address client needs
• Demonstrated track record of achieving sales and customer service targets
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively
• Commitment to providing exceptional customer service and a client-centric approach
• Ability to work collaboratively in a team environment

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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