Assistant Client Support Officer, Customer Service

Cyberjaya, Selangor March 13, 2026 Full Time Eightfold Ai

We are so glad you are interested in joining Sutter Health!

Organization:

CPMC-California Pacific Med Center Van Ness

Position Overview:

Serves as a team leader in expertise of their assigned Epic Modules. Responsible for leading the team through projects and optimization efforts. Serves as an Epic expert for the rest of the team and educates them and end-users on the capability of the Epic system, workflow best practices, and resolves all issues that arise from an Epic standpoint.

*50% Onsite requirement.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's degree in Computer Science, Information Technology, or related field

CERTIFICATION & LICENSURE:

Epic Phoenix Certification is required

TYPICAL EXPERIENCE:

5-7 years of recent relevant experience

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Limited Term (Fixed Term)

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $159,723.20 to $239,595.20 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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  • NTT DATA is a $30+ billion global IT services and consulting company with approximately 195,000 employees across 50+ countries. It is a subsidiary of NTT Group, Japan's largest telecommunications conglomerate, and brings a Japanese-rooted culture of client-first service, long-term relationships, and collaborative teamwork to the global consulting market.
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