How to Apply to Voya Financial

Key Takeaways

Voya Financial has a relatively small number of open positions at any given time (typically around 15), making each application highly competitive — invest significant effort in tailoring your resume and application materials for each specific role.
The company uses Workday as its ATS, so optimizing your resume for Workday's parsing system and completing your candidate profile thoroughly are essential steps that can directly impact whether your application is seen by a recruiter.
Industry-specific knowledge is paramount — whether you're applying for claims management, ERISA consulting, financial analysis, or technology roles, demonstrating deep domain expertise in insurance, retirement, or financial services will significantly strengthen your candidacy.
Voya's culture emphasizes purpose, inclusion, and collaboration — weaving these themes into your application materials and interview responses can help demonstrate cultural alignment beyond just technical qualifications.
Certifications and licenses matter significantly in this industry — ensure any relevant credentials are prominently displayed on your resume and accurately reflected in your Workday profile.
Prepare for a behavioral interview process that explores your past experiences using the STAR method, with particular focus on client management, regulatory compliance, cross-functional collaboration, and navigating change.
Research Voya's recent corporate initiatives, awards, and strategic direction before applying — demonstrating informed enthusiasm for the company's mission can differentiate you from candidates who submit generic applications.

About Voya Financial

Voya Financial, Inc. (NYSE: VOYA) is a prominent American financial, retirement, and investment company headquartered in New York City. With approximately 7,000 employees, Voya serves the financial needs of institutional and individual customers across the United States, specializing in retirement planning, investment management, employee benefits, and life and health insurance solutions. The company has positioned itself as a leader in workplace benefits and savings, with a stated mission to make a secure financial future possible for all Americans. Voya has consistently earned recognition for its workplace culture, frequently appearing on lists for diversity, inclusion, and corporate responsibility. The company is known for fostering a purpose-driven environment where employees are encouraged to contribute to both business goals and community impact. Voya's transformation from the former ING U.S. operations into an independent, publicly traded company has been widely regarded as a successful corporate evolution. Their focus on digital innovation, data analytics, and customer-centric solutions positions them as a forward-thinking player in the financial services and insurance industry, making it an attractive employer for professionals seeking meaningful careers in finance, technology, and benefits administration.

Application Process

1
Explore Open Positions on Voya's Workday Careers Portal
Begin your application journey by visiting Voya Financial's official careers page hosted on Workday at godirect.wd5.myworkdayjobs.com/voya_jobs. With a relatively focused set of open positions (typically around 53+ open roles at any given time), it's important to review each listing carefully. Use the search filters to narrow results by job category, location, and experience level. Given the smaller number of openings, competition for each role can be significant, so ensure you meet the core qualifications before applying. Take note of the specific job title, requisition number, and detailed requirements listed in each posting, as these will inform how you tailor your resume and cover letter.
2
Create or Log Into Your Workday Candidate Profile
Voya Financial uses Workday as its applicant tracking system, so you'll need to create a candidate profile to submit your application. If you've previously applied to any company using Workday, you may already have credentials. Your profile will include your contact information, work history, education, and uploaded documents. Take time to complete every section thoroughly, as Workday profiles commonly serve as a secondary data source that recruiters can search independently of individual applications. Ensure your profile information is consistent with your resume to avoid any discrepancies that could raise flags during the screening process.
3
Tailor Your Resume and Submit Your Application
Before uploading your resume, customize it specifically for the Voya Financial role you're targeting. Mirror the language and keywords found in the job description, particularly around technical skills, certifications, and industry-specific terminology related to insurance, retirement, ERISA compliance, or financial analysis—depending on the role. Workday's parsing system will attempt to extract information from your resume, so use a clean, ATS-friendly format. Upload your resume, complete any additional application questions (which may include screening questions about licensure, certifications, or years of experience), and submit. You may also have the option to attach a cover letter, which is recommended for roles at Voya given the competitive nature of their limited openings.
4
Initial Screening and Recruiter Review
After submission, your application will typically undergo an initial screening process. This commonly involves both automated keyword matching within Workday and a manual review by a Voya recruiter or talent acquisition specialist. Given Voya's size and the specialized nature of many roles (ERISA consulting, disability claims management, broker dealer oversight), recruiters are likely looking for very specific qualifications and industry experience. Many applicants report that this stage can take one to three weeks. If your profile matches the role requirements, you can expect to receive an email or phone call from a Voya recruiter to schedule an initial conversation.
5
Phone or Video Screening Interview
The first live interaction is typically a phone or video screening with a recruiter from Voya's talent acquisition team. This conversation commonly covers your background, interest in Voya, salary expectations, availability, and a high-level assessment of your qualifications. Expect questions about why you're interested in financial services or insurance, your understanding of Voya's mission, and how your experience aligns with the specific role. This is also your opportunity to ask about team structure, remote work policies, and the overall timeline for the hiring process.
6
Hiring Manager and Panel Interviews
Candidates who advance past the recruiter screen are typically invited to interview with the hiring manager and potentially a panel of team members. For technical roles such as Application Support Lead or AVP – Digital Platform Engineering, expect competency-based and technical questions. For client-facing roles like Client Relationship Manager, anticipate behavioral and scenario-based questions. Many applicants report that Voya's interview process includes two to three rounds, which may be conducted via video conferencing or in person depending on the role and location. Demonstrating alignment with Voya's values of customer focus, integrity, and collaboration is commonly cited as important during these conversations.
7
Background Check, Offer, and Onboarding
Following successful interviews, selected candidates typically undergo a background check, which in the financial services and insurance industry commonly includes criminal history, credit checks, employment verification, and verification of any required licenses or certifications (such as FINRA registrations for broker dealer roles). Once cleared, you can expect to receive a formal offer letter. Voya Financial is known to offer competitive compensation packages that may include base salary, bonuses, retirement benefits, and comprehensive health coverage. The onboarding process at Voya reportedly includes orientation sessions focused on company culture, compliance training, and role-specific integration.

Resume Tips for Voya Financial

critical

Incorporate Industry-Specific Keywords from the Job Description

Voya Financial operates at the intersection of insurance, retirement, and financial services. Your resume should reflect the specific terminology used in the job posting. For example, if applying for an ERISA Technical Testing Consultant role, include terms like 'ERISA compliance,' 'plan testing,' 'ADP/ACP testing,' '401(k) administration,' and 'regulatory requirements.' For disability and leave roles, use terms like 'STD/LTD claims,' 'FMLA,' 'ADA accommodations,' and 'claims adjudication.' Workday's ATS will commonly parse and index these terms, making keyword alignment critical for passing initial screening filters.

critical

Quantify Achievements with Financial and Operational Metrics

In the financial services and insurance industry, hiring managers at companies like Voya typically value measurable impact. Instead of saying 'managed client portfolios,' write 'managed a portfolio of 150+ institutional clients representing $2B+ in assets under management.' For claims roles, quantify your caseload, accuracy rates, or processing time improvements. For technology roles, reference system uptime percentages, migration project scopes, or user adoption metrics. Concrete numbers help differentiate your application in a competitive pool.

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Highlight Relevant Certifications and Licenses Prominently

Many Voya Financial roles require or prefer specific certifications. For financial analyst and investment roles, certifications like CFA, CPA, or CFP are valuable. For insurance and claims roles, relevant state licenses or designations like ALHC, FLMI, or CEBS can set you apart. For broker dealer oversight positions, FINRA Series licenses (Series 7, 24, 63, etc.) are commonly required. Place these certifications in a dedicated section near the top of your resume so they are immediately visible to both the ATS parser and human reviewers.

critical

Use a Clean, ATS-Compatible Resume Format

Since Voya uses Workday, your resume will be parsed by Workday's document processing system. To ensure accurate parsing, use a straightforward format with standard section headers (Experience, Education, Skills, Certifications), avoid tables, text boxes, headers/footers, and complex graphics. Use a common file format like .docx or .pdf (though .docx is generally parsed more reliably by Workday). Stick to standard fonts and ensure your contact information is in the body of the document, not in the header or footer area where parsers may miss it.

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Demonstrate Alignment with Voya's Mission and Values

Voya Financial emphasizes its purpose of helping Americans plan for a secure financial future. In your resume summary or professional profile section, consider weaving in language that reflects this mission. For example, 'Passionate about helping individuals achieve retirement readiness through innovative benefits solutions' or 'Committed to delivering exceptional client outcomes in the employee benefits space.' This signals cultural fit and shows you've researched the company beyond the job description.

recommended

Showcase Cross-Functional and Digital Transformation Experience

Voya has been actively investing in digital transformation and technology modernization, as evidenced by roles like Director of End User Transformation Services and AVP – Digital Platform Engineering. If you have experience leading or participating in digital transformation initiatives, cloud migrations, platform modernization, or cross-functional collaboration between business and technology teams, highlight these prominently. This is particularly relevant for technology and leadership roles but can also differentiate candidates in operational and analytical positions.

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Include Remote Work and Virtual Collaboration Skills

Voya Financial has embraced flexible and hybrid work arrangements, which is common in the post-pandemic financial services landscape. If you have experience working effectively in remote or hybrid environments, managing distributed teams, or using collaboration tools like Microsoft Teams, Zoom, or project management platforms, include these details. This demonstrates your readiness to thrive in Voya's modern work environment.

ATS System: Workday

Voya Financial uses Workday as its applicant tracking and human capital management system. Workday is one of the most widely used enterprise ATS platforms, known for its structured candidate profiles, resume parsing capabilities, and integration with broader HR functions. When you apply through Voya's Workday portal, your resume is parsed to extract key information such as job titles, employers, dates, education, and skills. This data populates your candidate profile, which recruiters can then search and filter based on role requirements. Workday also supports screening questions that may be used to automatically qualify or disqualify candidates based on minimum requirements such as years of experience, certifications, or location eligibility.

Complete every field in your Workday candidate profile manually after uploading your resume — don't rely solely on the parser to extract information accurately, as parsing errors are common with complex resume formats.
Use standard job titles and section headers in your resume (e.g., 'Work Experience,' 'Education,' 'Skills') to help Workday's parser correctly categorize your information.
Avoid uploading resumes with tables, columns, graphics, or text boxes, as Workday's parser may scramble or skip content in these formats, potentially causing critical information to be lost.
Mirror exact keywords and phrases from the Voya job description in your resume, as Workday allows recruiters to search candidate pools using keyword filters that match against your parsed profile data.
Submit your application in .docx format when possible, as Workday's parsing engine typically handles Word documents more reliably than PDFs, though both are generally accepted.
Review your parsed profile after submission by logging back into the Workday portal — if information was extracted incorrectly, you may be able to edit your candidate profile to correct errors before a recruiter reviews it.

Complete Workday Resume Guide →

Interview Culture

Voya Financial's interview process is commonly described by candidates as professional, structured, and values-driven.

The company typically employs a multi-stage interview process that begins with a recruiter phone screen, followed by one or more interviews with the hiring manager and team members. For senior or specialized roles—such as Director-level positions, AVP roles, or technical consulting positions—candidates may go through three or more rounds, potentially including presentations or case-based assessments. Many applicants report that Voya's interviewers place significant emphasis on behavioral questions, often using the STAR method (Situation, Task, Action, Result) to evaluate candidates' past experiences. Questions commonly explore themes like client relationship management, problem-solving under regulatory constraints, collaboration across departments, and adaptability during organizational change. For technical roles in areas like digital platform engineering or application support, expect competency-based technical assessments alongside behavioral questions. Voya's culture is frequently described as inclusive, purpose-driven, and collaborative. The company has received numerous awards for diversity and inclusion, and interviewers may explore your commitment to these values. Candidates commonly note that interviewers are genuinely interested in understanding how you would contribute to Voya's mission of helping people achieve financial security. The overall tone of interviews at Voya is typically described as conversational rather than adversarial. Interviewers are reportedly approachable and willing to share insights about team dynamics and company direction. Preparation should include researching Voya's recent initiatives, understanding their product lines (retirement, investment management, employee benefits, insurance), and being ready to articulate how your specific skills address the challenges outlined in the job description. Demonstrating genuine enthusiasm for the financial wellness space and Voya's customer-first philosophy can be a meaningful differentiator.

What Voya Financial Looks For

Deep expertise in financial services, retirement, insurance, or employee benefits — Voya seeks professionals who understand the regulatory and operational complexities of these industries
Client-centric mindset with a demonstrated ability to build and maintain strong relationships with institutional clients, plan sponsors, and internal stakeholders
Technical proficiency relevant to the role, whether that's ERISA compliance knowledge, claims management expertise, digital platform engineering skills, or financial analysis capabilities
Adaptability and comfort with change, particularly as Voya continues its digital transformation and evolves its business model
Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights for business decisions
Commitment to diversity, equity, and inclusion — Voya has made DEI a core part of its corporate identity and typically values candidates who share this commitment
Collaborative working style with the ability to operate effectively across functions, departments, and in hybrid or remote work environments
Relevant certifications and licenses appropriate to the role (e.g., FINRA licenses, CFA, CEBS, state insurance licenses, or technology certifications)
Leadership potential and initiative, particularly for mid-level and senior roles where driving strategy and mentoring teams is expected

Frequently Asked Questions

Where can I find and apply for jobs at Voya Financial?

Voya Financial posts all open positions on its official Workday-hosted careers portal at godirect.wd5.myworkdayjobs.com/voya_jobs. This is the primary and most reliable source for current openings. You may also find Voya positions listed on major job boards like LinkedIn, Indeed, and Glassdoor, but these typically redirect to the Workday portal for the actual application submission. It's recommended to apply directly through the Workday portal to ensure your application is properly tracked.

How many positions does Voya Financial typically have open?

Voya Financial tends to maintain a relatively focused number of open positions, commonly around 15 active job listings at any given time. This reflects the company's size of approximately 7,000 employees and suggests that each opening may receive significant attention from recruiters. Because of the limited number of openings, it's especially important to ensure your application is highly targeted and well-crafted for the specific role you're pursuing.

What types of roles does Voya Financial commonly hire for?

Voya Financial hires across a diverse range of functions reflecting its position in the financial services and insurance industry. Common role categories include retirement plan administration and ERISA compliance, disability and leave claims management, client relationship management, financial analysis, digital platform engineering and IT, broker dealer oversight, and portfolio management. Roles range from associate-level analyst positions to director and AVP-level leadership roles, spanning both technical and client-facing functions.

Does Voya Financial offer remote or hybrid work options?

Based on available information and industry trends, Voya Financial has embraced flexible work arrangements, including remote and hybrid options for many roles. However, specific work location requirements vary by position and are typically detailed in individual job postings on the Workday portal. Some roles may require on-site presence at specific office locations, while others may offer full remote flexibility. It's recommended to review the location and work arrangement details in each job listing and to confirm expectations during the recruiter screening call.

What certifications or licenses are helpful for getting hired at Voya Financial?

The most relevant certifications depend on the specific role. For financial and investment roles, certifications like CFA (Chartered Financial Analyst), CFP (Certified Financial Planner), or CPA are commonly valued. For retirement and benefits administration roles, the CEBS (Certified Employee Benefit Specialist) designation is highly relevant. For insurance and claims roles, state insurance licenses and designations like FLMI or ALHC can be advantageous. For broker dealer oversight positions, FINRA registrations such as Series 7, 24, or 63 are typically required. Technology roles may benefit from cloud certifications (AWS, Azure) or relevant platform-specific credentials.

How long does the Voya Financial hiring process typically take?

While timelines can vary significantly based on the role, level, and business urgency, many applicants in the financial services industry report that the full hiring process — from application submission to offer — commonly takes three to six weeks. This typically includes one to two weeks for initial application review, followed by two to four weeks for interview rounds and final decision-making. Senior or specialized roles may take longer due to additional interview rounds or stakeholder approvals. Background checks in the financial services industry can also add one to two weeks to the process.

What should I emphasize in my cover letter when applying to Voya Financial?

A strong cover letter for Voya Financial should address three key areas: your relevant industry expertise (demonstrating you understand the financial services, retirement, or insurance landscape), your alignment with Voya's mission of helping Americans achieve financial security, and specific examples of how your skills and experience directly address the requirements listed in the job description. Given the competitive nature of Voya's limited openings, a well-crafted cover letter that shows genuine research into the company and a clear connection between your background and the role can help differentiate your application.

Does Voya Financial have a strong commitment to diversity and inclusion?

Yes, Voya Financial has been widely recognized for its commitment to diversity, equity, and inclusion. The company has appeared on numerous 'best places to work' lists for diversity, including recognition from the Human Rights Campaign, DiversityInc, and Bloomberg's Gender-Equality Index. Voya has established employee resource groups and DEI initiatives that are integral to its corporate culture. Candidates who can authentically demonstrate their own commitment to inclusive workplaces and diverse perspectives may find this alignment beneficial during the application and interview process.

Can I apply to multiple positions at Voya Financial simultaneously?

Yes, Workday generally allows candidates to apply to multiple positions within the same organization. However, given that Voya typically has a small number of open roles, it's important to be strategic rather than applying indiscriminately. Each application should be thoughtfully tailored to the specific role. Applying to too many dissimilar positions may signal to recruiters that you lack a clear career focus. If there are two or three roles that genuinely align with your skills and experience, submitting separate, customized applications for each is a reasonable approach.

Sample Open Positions

Check Your Resume Before Applying → View 53 open positions at Voya Financial

Related Resources

Similar Companies

Sources

Voya Financial Careers Portal — Voya Financial / Workday
Voya Financial Official Website – About Us — Voya Financial
Voya Financial Corporate Responsibility and Awards — Voya Financial
Workday Applicant Tracking System Overview — Workday, Inc.
Voya Financial Investor Relations – Company Overview — Voya Financial