Scale AI

11 open positions

Private/Startup greenhouse Careers

Key Takeaways

  • Before applying, read Scale's blog (scale.com/blog) and at least two of Alexandr Wang's interviews to understand the company's position on AI data quality, government AI, and U.S. competitiveness — interviewers will expect this context
  • Tailor your resume for each specific Scale role using exact keywords from the job description, since Greenhouse enables keyword-based filtering and Scale hires across highly distinct verticals (GenAI vs. public sector vs. enterprise)
  • Quantify your impact in AI-adjacent terms wherever possible — data quality improvements, model performance gains, deployment speed, annotation throughput — even if your role wasn't explicitly 'AI'
  • For public sector roles, highlight any government experience, security clearances, FedRAMP knowledge, or defense industry familiarity prominently at the top of your resume — this is a hard-to-find differentiator Scale actively seeks
  • Prepare for interviews by studying Scale's specific products — Donovan (government), Scale Data Engine, Generative AI Platform, and Scale Evaluation — and be ready to discuss how your skills apply to real Scale use cases
  • Demonstrate startup energy in every interaction: ask sharp questions, propose ideas, and show that you're the kind of person who takes initiative rather than waiting for detailed instructions
  • Use your Greenhouse screening question responses as a second cover letter — thoughtful, specific answers can elevate an otherwise borderline application past the initial recruiter review

About Scale AI

Scale AI is one of the most consequential companies in the artificial intelligence ecosystem, providing the data infrastructure that powers AI models for enterprises, governments, and leading AI labs. Founded in 2016 by Alexandr Wang — who became the world's youngest self-made billionaire — Scale has evolved from a data labeling platform into a full-stack AI data engine. The company's clients include OpenAI, Meta, Microsoft, the U.S. Department of Defense, and dozens of Fortune 500 companies that rely on Scale's platform for high-quality training data, model evaluation, and AI deployment. Scale's market position is uniquely defensible: as AI models grow more powerful, the demand for curated, high-quality data grows proportionally, placing Scale at the center of the AI supply chain. Scale's culture is intensely mission-driven, anchored by the belief that AI will be the most transformative technology of our era and that data quality is the bottleneck. Employees frequently describe the environment as fast-paced, intellectually demanding, and startup-like despite the company's significant scale — operating with a sense of urgency more typical of a Series A company than a $14B+ valued enterprise. The company attracts talent from top-tier tech firms, consulting, government, and academia, creating a cross-disciplinary environment where engineers work alongside policy experts and former military strategists. With 172 active roles spanning AI architecture, product design, public sector solutions, and enterprise sales, Scale is actively expanding across every function. For candidates who want to work at the literal infrastructure layer of the AI revolution — not just building AI products but enabling the entire ecosystem — Scale represents a rare and compelling opportunity.

Application Process

  1. Identify Your Target Role on Scale's Careers Page

    Visit scale.com/careers and browse the 172+ open positions across engineering, product, go-to-market, public sector, and operations teams. Scale organizes roles by function and often distinguishes between commercial and public sector tracks (e.g., 'Product Designer, International Public Sector' vs. 'Product Designer, GenAI'), so read descriptions carefully to match your background to the right vertical. Pay close attention to whether a role is San Francisco-based, New York-based, or remote-eligible, as Scale has specific geographic requirements for many positions.

  2. Submit Your Application Through Greenhouse

    Scale uses Greenhouse as its applicant tracking system, so all applications flow through structured submission forms. You'll typically upload a resume, provide contact information, answer role-specific screening questions, and optionally attach a cover letter or portfolio link. Greenhouse parses your resume into structured fields — ensuring your formatting is clean and ATS-compatible is essential before clicking submit.

  3. Recruiter Screen (30 Minutes)

    If your application clears initial screening, a Scale recruiter will schedule a phone or video call, typically lasting 25-35 minutes. Expect questions about your motivation for joining Scale specifically, your understanding of the AI data ecosystem, and a high-level walkthrough of your relevant experience. Recruiters at Scale commonly assess whether candidates grasp the company's mission and can articulate why data infrastructure matters — generic enthusiasm about 'AI' without specificity is a red flag.

  4. Hiring Manager Interview or Technical Assessment

    Depending on the role, you'll either meet the hiring manager for a deeper skills-based conversation or complete a take-home assignment or technical screen. Engineering and AI Architect roles typically involve coding challenges or system design exercises. Go-to-market roles like Solutions Engineer or Product Marketing Lead may involve case studies, mock presentations, or written deliverables that test your ability to communicate complex AI concepts to enterprise or government buyers.

  5. Cross-Functional Interview Panel (Virtual or Onsite)

    Scale's panel rounds are known for being rigorous and cross-functional. You may meet with 3-5 interviewers across different teams — for example, a Product Manager candidate might speak with engineering leads, a designer, and a go-to-market leader. This reflects Scale's flat, collaborative structure where roles frequently intersect. Panels commonly run 3-4 hours and may be conducted virtually or at Scale's San Francisco headquarters.

  6. Leadership or Executive Interview

    For senior roles — particularly Chief of Staff, AI Product Manager, or public sector leadership positions — a final conversation with a Scale executive or VP is common. This round focuses on strategic thinking, cultural alignment, and your ability to operate in a high-growth, high-ambiguity environment. Scale's leadership team has been known to probe deeply into how candidates handle competing priorities and make decisions with incomplete information.

  7. Offer, Reference Checks, and Onboarding

    Scale typically conducts reference checks before extending a formal offer. Given the company's security-sensitive government work, certain public sector roles may require additional background checks or security clearance verification. Offers generally include competitive base compensation, equity in the form of stock options or RSUs, and comprehensive benefits. The onboarding process is structured to immerse new hires quickly in Scale's products, clients, and operating rhythm.

Resume Tips for Scale AI

Critical Lead with AI, Data, and ML Impact Metrics

Scale's entire business revolves around data quality, AI model performance, and machine learning infrastructure. Your resume should foreground any experience involving data pipelines, model training, annotation workflows, data labeling, or AI evaluation — even if it wasn't your primary role. Quantify outcomes wherever possible: 'Improved training data quality by 23%, reducing model error rate by 15%' resonates far more than 'Worked on data projects.' Even non-technical roles should connect to AI outcomes.

Critical Mirror Scale's Exact Job Description Language

Greenhouse uses keyword matching during initial screening, so aligning your resume language with Scale's job postings is essential. If a Solutions Engineer role mentions 'enterprise AI deployment,' 'customer technical requirements,' and 'cross-functional collaboration,' weave those exact phrases into your experience bullets. Study 3-4 Scale job descriptions in your target area to identify recurring terminology — terms like 'generative AI,' 'foundation models,' 'RLHF,' 'data annotation,' and 'public sector' appear frequently across listings.

Critical Demonstrate Comfort with Government and Enterprise Clients

A significant portion of Scale's revenue and growth comes from U.S. Department of Defense contracts and enterprise AI deployments. If you've worked with government agencies, held security clearances, navigated FedRAMP compliance, or managed enterprise sales cycles, highlight this prominently. For public sector roles, mention any experience with defense, intelligence community, or federal procurement processes. This differentiator is difficult to train and highly valued at Scale.

Use Clean, Single-Column Formatting for Greenhouse Parsing

Greenhouse's resume parser handles standard single-column layouts most reliably. Avoid two-column designs, text boxes, headers/footers with critical information, or embedded tables. Use standard section headings — 'Experience,' 'Education,' 'Skills' — so the parser correctly categorizes your content. Submit as a PDF unless the application specifically requests .docx, and ensure your name, email, and phone number appear in the main body text, not in a header that the parser might skip.

Showcase Startup Velocity and Ownership Mentality

Scale operates with the intensity and speed of an early-stage startup despite its significant valuation. Your resume should demonstrate that you thrive in fast-moving, ambiguous environments — highlight instances where you took end-to-end ownership of projects, shipped under tight deadlines, or wore multiple hats. Phrases like 'sole owner of,' 'built from zero,' or 'launched in X weeks' signal the kind of agency Scale values. Avoid language that suggests you only operated within a narrow, well-defined scope.

Highlight Cross-Functional and Client-Facing Experience

Scale's organizational structure requires heavy cross-functional collaboration — engineers work with sales, product managers work with government liaisons, and designers work with AI researchers. If you've operated across team boundaries, facilitated stakeholder alignment, or served as a bridge between technical and non-technical audiences, make this explicit. Roles like Chief of Staff, Solutions Engineer, and Product Marketing Lead all require this muscle, and your resume should prove you've exercised it.

Include a Concise Skills Section with AI Ecosystem Keywords

Add a dedicated skills section listing relevant tools, frameworks, and domain knowledge that Greenhouse can index: Python, SQL, TensorFlow, PyTorch, LLM fine-tuning, prompt engineering, data annotation platforms, Kubernetes, AWS/GCP, Salesforce, and any relevant security clearances. For non-technical roles, include skills like 'enterprise SaaS sales,' 'government contracting,' 'product-led growth,' or 'AI policy.' This section serves as a keyword safety net, ensuring the ATS captures your qualifications even if they're described differently in your experience bullets.

ATS System: Greenhouse

Greenhouse is a structured hiring platform used by Scale AI to manage its entire recruitment pipeline — from application intake through offer. It parses uploaded resumes into structured data fields, enables recruiter scoring against predetermined scorecards, and supports collaborative evaluation across Scale's interview panels. Greenhouse also powers the screening questions you'll encounter during application submission, which Scale uses to quickly assess baseline qualifications.
  • Submit your resume as a clean PDF with a single-column layout — Greenhouse parses these most accurately, and Scale's recruiting team reviews the parsed output alongside your original file
  • Place your name, email, phone number, and LinkedIn URL in the main body of your resume, not in headers or footers, which Greenhouse may not extract
  • Answer all optional screening questions thoughtfully — Scale's Greenhouse scorecards often weight these responses during initial triage, and leaving them blank can signal low effort
  • Use standard section headers ('Experience,' 'Education,' 'Skills,' 'Summary') so Greenhouse correctly categorizes your content into the right fields for recruiter review
  • Embed keywords from the exact job description naturally throughout your resume — Greenhouse allows recruiters to search and filter by keywords, and Scale hires across highly specific AI verticals where terminology precision matters
  • Avoid graphics, icons, charts, progress bars for skills, or multi-column layouts — these elements are either ignored or misread by Greenhouse's parser, potentially stripping critical information from your profile
  • If applying to multiple Scale roles, tailor each submission separately — Greenhouse tracks all your applications under one candidate profile, and recruiters can see if you've submitted identical resumes to vastly different roles

Complete Greenhouse Resume Guide

Interview Culture

Scale AI's interview process reflects the company's identity: intellectually rigorous, fast-paced, and deeply mission-oriented. Expect an evaluation that tests not just your functional expertise but your ability to think clearly about AI's role in the world and operate in a high-growth, high-stakes environment. Most candidates go through 3-5 rounds, beginning with a recruiter screen and progressing through technical or functional assessments, a cross-functional panel, and often a leadership conversation. The entire process typically spans 2-4 weeks, though Scale has been known to move faster for exceptional candidates or urgent roles. For engineering and AI Architect positions, expect system design questions oriented around data infrastructure, annotation pipelines, or model evaluation at scale — problems that mirror Scale's actual technical challenges. For go-to-market roles like Solutions Engineer or Product Marketing Lead, case studies and mock presentations are common, often involving a scenario where you must explain AI concepts to a sophisticated enterprise or government buyer. Culture fit at Scale is not about personality — it's about operating style. Interviewers assess whether you demonstrate intellectual curiosity about AI, comfort with ambiguity, extreme ownership of outcomes, and the ability to move quickly without sacrificing quality. The company explicitly values people who challenge assumptions, ask probing questions, and can defend their reasoning under pressure. Being overly deferential or vague in your answers will hurt you more than having an unconventional opinion. Scale's public sector expansion adds a unique dimension: candidates for defense and government roles should be prepared to discuss national security implications of AI, the importance of U.S. competitiveness in AI, and their comfort working on military applications. This is a values-alignment question — Scale is deeply committed to its government work and seeks candidates who share that conviction. Prepare by studying Scale's blog posts, Alexandr Wang's public talks, and the company's published research on data quality and AI evaluation. Demonstrating specific knowledge of Scale's products — Donovan for government, the Generative AI Platform, Scale Data Engine — signals genuine interest and preparation that interviewers notice immediately.

What Scale AI Looks For

  • Deep fluency in AI, machine learning, and data infrastructure — not surface-level awareness but genuine understanding of concepts like RLHF, model evaluation, and data annotation quality
  • Startup-speed execution combined with enterprise-grade rigor — the ability to ship quickly while maintaining the quality standards that Scale's Fortune 500 and government clients demand
  • Mission alignment with Scale's belief that AI is the defining technology of our era and that U.S. leadership in AI matters — especially critical for public sector roles
  • Cross-functional versatility — comfort working across engineering, product, sales, and policy teams in a flat organizational structure where role boundaries are intentionally fluid
  • Extreme ownership mentality — a track record of taking end-to-end responsibility for outcomes rather than waiting for direction or limiting yourself to a job description
  • Exceptional communication skills, particularly the ability to translate complex AI technical concepts for enterprise buyers, government stakeholders, or non-technical collaborators
  • Intellectual curiosity and strong opinions loosely held — Scale's culture rewards people who think from first principles, challenge assumptions, and update their views based on evidence
  • Comfort with ambiguity and rapid change — Scale's product surface area and market are expanding constantly, and employees must thrive without established playbooks

Frequently Asked Questions

How long does Scale AI's hiring process typically take from application to offer?
Based on candidate reports, Scale's end-to-end process typically spans 2-5 weeks, though this varies significantly by role and team. Engineering and AI Architect roles may involve additional technical rounds that extend the timeline, while go-to-market roles can sometimes move faster. Scale has a reputation for accelerating the process when they've identified a strong candidate, particularly for urgent hires in the rapidly expanding public sector division. Setting expectations with your recruiter during the initial screen is a smart move — ask directly about the timeline and number of rounds.
Does Scale AI require a cover letter with applications?
Cover letters are typically optional in Scale's Greenhouse application forms, but submitting a targeted one can meaningfully differentiate your candidacy — particularly for non-engineering roles like Chief of Staff, Product Marketing Lead, or public sector positions where communication skills are paramount. Your cover letter should not rehash your resume. Instead, use it to explain why Scale's specific mission resonates with you, connect your experience to the AI data ecosystem, and demonstrate that you've researched the company's products and market position. A compelling cover letter that references Scale's government AI work or its role in enabling foundation models signals the kind of initiative the company values.
What format should I use for my resume when applying to Scale AI through Greenhouse?
Submit a clean, single-column PDF with standard section headers (Experience, Education, Skills). Greenhouse's parser handles this format most reliably, and Scale's recruiters review both the parsed version and your original file. Avoid two-column layouts, graphics, skill-level progress bars, embedded tables, or text in headers/footers — all of which can cause parsing errors. Keep your resume to 1-2 pages, and ensure your contact information appears in the main body text. If you have a portfolio, GitHub, or relevant project links, include them as plain-text URLs that Greenhouse can capture.
Can I apply to multiple roles at Scale AI simultaneously?
You can, but approach this strategically. Greenhouse consolidates all your applications under a single candidate profile, meaning Scale's recruiters can see every role you've applied to and whether you've submitted the same resume for each. Applying to 2-3 closely related roles (e.g., Solutions Engineer and AI Product Manager) is reasonable if your background genuinely fits both. However, applying to 8-10 disparate roles signals a lack of focus and can hurt your candidacy. Tailor your resume and screening question responses for each submission to demonstrate genuine fit for that specific role.
What should I prepare for a Scale AI technical interview?
For engineering roles, expect system design questions that mirror Scale's actual challenges: designing data annotation pipelines, building evaluation frameworks for LLMs, or architecting systems that handle millions of data labeling tasks. Brush up on distributed systems, API design, and data processing at scale. For AI Architect roles, be prepared to discuss model training workflows, data quality metrics, and the tradeoffs of different annotation approaches. Solutions Engineers should prepare to demonstrate both technical depth and client-facing communication skills — mock scenarios where you explain Scale's platform to a CTO or a government program manager are common. In all cases, study Scale's product documentation and published case studies to ground your answers in the company's real work.
Does Scale AI offer remote or hybrid work options?
Scale's approach to remote work varies by role and team. Many positions list San Francisco or New York as the primary location, and the company has historically emphasized in-person collaboration for roles that require close cross-functional coordination. However, some roles — particularly in engineering and certain go-to-market functions — may offer hybrid or remote flexibility. Check each job listing's location requirements carefully in the Greenhouse posting, and discuss flexibility directly with your recruiter during the initial screen. Public sector roles may have additional location constraints tied to security requirements or client proximity.
What level of AI or machine learning experience do I need to apply to Scale AI?
This depends entirely on the role. Engineering and AI Architect positions typically require deep technical fluency with ML frameworks, data infrastructure, and model development. However, Scale also hires extensively for roles where AI domain knowledge matters but hands-on ML experience isn't required — Product Marketing Lead, Executive Assistant, Senior Accountant, and Chief of Staff, for example. What's non-negotiable across all roles is intellectual curiosity about AI and a genuine understanding of why data quality matters for model performance. Before applying, invest time learning Scale's products and the basics of the AI data pipeline. Being able to speak intelligently about concepts like RLHF, prompt engineering, and data annotation will set you apart even in non-technical interviews.
How important is government or public sector experience for Scale AI roles?
For Scale's growing public sector division — which serves the U.S. Department of Defense, intelligence community, and allied governments — relevant government experience is an enormous advantage and often a practical requirement. Active security clearances (Secret, Top Secret, TS/SCI) are specifically called out in many public sector job descriptions and are genuinely difficult for employers to wait for. If you have this background, feature it prominently on your resume. For non-public sector roles, government experience isn't required but is still valued, as Scale's enterprise clients increasingly include government-adjacent organizations. Understanding FedRAMP, ITAR, and government procurement cycles is a differentiator even for commercial-side roles.
How can I stand out as a candidate when applying to Scale AI?
The single most effective differentiator is demonstrating deep, specific knowledge of Scale's products and mission — not just 'I'm excited about AI.' Reference the Scale Data Engine, Donovan, or the Generative AI Platform in your cover letter or screening responses. Discuss Alexandr Wang's vision for U.S. AI leadership if applying to public sector roles. Share a perspective on data quality challenges in AI if you have one. Scale receives thousands of applications from candidates with strong credentials; what separates those who advance is evidence that they've done their homework, understand the company's unique position in the AI ecosystem, and can articulate how their specific skills solve Scale's specific problems. Combine this with a cleanly formatted, keyword-optimized resume, and you'll be ahead of the vast majority of applicants.

Sample Open Positions

Sources

  1. Scale AI Careers Page — Scale AI
  2. Scale AI Company Overview and Reviews — Glassdoor
  3. Scale AI Blog — Company News and AI Research — Scale AI
  4. Greenhouse ATS Candidate Help and Resume Formatting Guidelines — Greenhouse Software
  5. Scale AI — About Page and Mission — Scale AI

11 jobs found

Senior Accountant

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San Francisco, CA

Product Designer, International Public Sector

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Product Designer, International Public Sector

Scale AI

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AI Product Manager

Scale AI

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Executive Assistant, International Public Sector

Scale AI

London, UK

Product Designer, GenAI

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San Francisco, CA; New York, NY

AI Architect

Scale AI

San Francisco, CA; New York, NY

Chief of Staff

Scale AI

San Francisco, CA

Product Marketing Lead, Public Sector

Scale AI

Washington, DC

Solutions Engineer, Enterprise

Scale AI

London, UK

Senior Revenue Accountant

Scale AI

San Francisco, CA