Key Takeaways
- Itaú Unibanco runs every application through Gupy at vemproitau.gupy.io — your master Gupy profile is effectively your standing CV with the bank, so build it carefully and keep it current.
- The careers portal is bilingual (pt-BR and en) but the hiring process is conducted in Brazilian Portuguese for Brazilian roles; English fluency is a meaningful differentiator for tech, finance, and wholesale positions.
- Behavioral interviews are explicitly mapped to the eight Cultura itubers values — prepare STAR stories for each, with quantified outcomes.
- There are dedicated affirmative talent pipelines for women, Black professionals, people with disabilities, the Itaú Design Team, and the Itaú Carreira de Produtos community — apply through these directly if you qualify, even when no specific role is posted.
- Compensation includes PLR (profit sharing of typically two to four months of salary at target), private pension match, Fundação Saúde Itaú medical plan, Wellhub or TotalPass, extended parental leave, and education reimbursement — evaluate the total package, not the base salary.
- Most São Paulo technology roles are hybrid (two to three office days per week at the Centro Empresarial Itaú in Jabaquara or the Centro Tecnológico in Mogi Mirim); commercial and agency roles are typically on-site at a specific branch.
- The bank publishes diversity, sustainability, and culture content openly through Investor Relations and the Hub de Conhecimento — referencing this material in interviews demonstrates genuine research and is consistently rewarded.
- Estágio (internship) and Trainee programs are highly competitive entry points with structured 12 to 24 month tracks, dedicated mentorship, and strong conversion rates to permanent CLT roles.
- Feedback after rejection is typically provided through Gupy within one to two weeks and is more substantive than the Brazilian banking norm — use it to strengthen subsequent applications, since reapplying after six months is permitted and common.
About Itau Unibanco
Application Process
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1
Discovery: Browse the careers portal at carreiras
Discovery: Browse the careers portal at carreiras.itau.com.br (Phenom-powered) or the directed-opportunity pipelines for women, Black professionals, people with disabilities (PwD), the Itaú Design Team, and the Itaú Carreira de Produtos talent communities — these last five accept evergreen registrations even when no specific role is open.
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2
Application: Click 'candidatar-se' on any role and you will be redirected to vem
Application: Click 'candidatar-se' on any role and you will be redirected to vemproitau.gupy.io, the Gupy applicant tracking system that handles every Itaú application. Create a Gupy account (or sign in with LinkedIn/Google), upload your CV, and complete the structured profile, demographic self-identification, and any role-specific knockout questions.
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3
Triagem (Screening): Gupy's AI-assisted ranking scores candidates against the jo
Triagem (Screening): Gupy's AI-assisted ranking scores candidates against the job's structured requirements within hours; recruiters then review the shortlist, typically reaching out within 7 to 14 days for an initial 30 to 45 minute phone or video conversation focused on motivation, salary expectations, and basic fit.
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4
Avaliações (Assessments): Most roles include online behavioral and logic assessm
Avaliações (Assessments): Most roles include online behavioral and logic assessments delivered through Gupy or a partner platform; technology and data candidates receive a take-home or live coding challenge, and commercial and risk roles often include case studies, English proficiency tests, or business simulations.
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5
Painéis Técnicos (Technical and Cultural Panels): Expect two to four interviews
Painéis Técnicos (Technical and Cultural Panels): Expect two to four interviews with the hiring manager, a peer or technical reference, an HR business partner, and — for senior roles — a skip-level leader or department head; conversations are conducted in Portuguese unless the role explicitly requires another language, and behavioral questions are mapped to the eight Cultura itubers values.
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6
Oferta e Contratação (Offer and Hiring): Successful candidates receive a verbal
Oferta e Contratação (Offer and Hiring): Successful candidates receive a verbal offer followed by a formal proposta, an admissional medical exam, document collection (CTPS, RG, CPF, comprovante de residência, diplomas), and onboarding scheduling; CLT employees join with the full benefits package, while interns and trainees enter through dedicated programs (Estágio Corporativo, Estágio Comercial, Programa Trainee Itaú, +Inclui +Oportunidades).
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7
Onboarding: New itubers complete a structured Welcome program covering the bank'
Onboarding: New itubers complete a structured Welcome program covering the bank's history, regulatory environment (BACEN, LGPD, CVM), security and compliance training, benefits enrollment, and squad-specific technical onboarding; remote, hybrid, and on-site arrangements vary by area but most São Paulo technology roles operate on a hybrid model with two to three office days per week.
Resume Tips for Itau Unibanco
Submit your CV in Brazilian Portuguese unless the listing is for an internationa
Submit your CV in Brazilian Portuguese unless the listing is for an international office — Itaú's recruiters and the Gupy parser are tuned for pt-BR, and English-only resumes for Brazilian roles signal poor research; bilingual candidates can include a brief English summary section but the body should match the listing's language.
Use Gupy-friendly formatting: a single-column
Use Gupy-friendly formatting: a single-column .pdf or .docx, standard fonts (Arial, Calibri, Helvetica) at 10–11pt, no images or icons in the header, no text inside text boxes, and section headings that mirror the platform's expected fields (Resumo, Experiência Profissional, Formação Acadêmica, Idiomas, Certificações).
Mirror the exact terminology from the job description — Gupy's matching algorith
Mirror the exact terminology from the job description — Gupy's matching algorithm scores keyword overlap heavily, so if the role says 'Engenharia de Software Backend Java Sr | Core Banking' your resume should explicitly contain Java, backend, core banking, and senior or sênior, not synonyms like 'server-side' or 'banking systems.'
Quantify impact in the metrics Itaú cares about: clients served, transaction vol
Quantify impact in the metrics Itaú cares about: clients served, transaction volume, revenue or NII contribution, NPS movement, time-to-market reductions, defect rates, AWS or cloud cost savings, and percentage of test coverage; vague phrasing like 'improved performance' is invisible against quantified competitors.
Lead with your most recent five to seven years of experience and cap the documen
Lead with your most recent five to seven years of experience and cap the document at two pages; for early-career candidates aiming at Estágio or Trainee, a single-page CV with academic projects, course load, university (USP, Unicamp, ITA, INSPER, FGV, PUC, and federal universities are well-represented), and extracurricular leadership is preferred.
Highlight regulated-industry exposure where relevant: BACEN regulations, LGPD, P
Highlight regulated-industry exposure where relevant: BACEN regulations, LGPD, PCI-DSS, SOX, IFRS, BASEL III, anti-money-laundering (PLD/AML), KYC, and open finance experience signal that you can operate within the bank's compliance constraints from day one.
Include a Diversidade & Inclusão section if you self-identify with one of Itaú's
Include a Diversidade & Inclusão section if you self-identify with one of Itaú's affirmative pipelines (mulheres, pessoas negras, pessoas com deficiência, LGBTQIA+, 50+) and complete the same self-identification fields inside Gupy — the bank publishes diversity targets and routes affirmative candidates through dedicated tracks rather than the general queue.
Save your CV in Gupy as your master profile and keep it updated; recruiters proa
Save your CV in Gupy as your master profile and keep it updated; recruiters proactively search Gupy's internal database for talent communities (Itaú Design Team, Itaú Carreira de Produtos, Tech), so an evergreen profile can surface roles you never explicitly applied to.
ATS System: Gupy
Itaú Unibanco runs every application through Gupy, the dominant Brazilian applicant tracking system, hosted at vemproitau.gupy.io. The careers portal at carreiras.itau.com.br is the Phenom-built employer-branding and discovery layer, but the moment you click 'candidatar-se' on any role you are redirected to Gupy, where you create an account (or sign in with LinkedIn or Google), upload your CV, complete a structured profile, answer role-specific knockout and behavioral questions, and submit demographic self-identification used for the bank's affirmative pipelines. Gupy uses AI-assisted ranking that scores candidates against the structured requirements of each posting, so resume keyword alignment has measurable impact on whether your application surfaces to a human recruiter. Your Gupy profile is persistent across every Itaú application, so investing in a complete and current master profile pays compounding dividends.
- Build a complete Gupy master profile and keep it updated — recruiters search the internal Gupy database proactively, especially for the standing talent communities (Itaú Design Team, Itaú Carreira de Produtos) and affirmative pipelines.
- Mirror the job description's exact terminology in your CV — Gupy's matching algorithm rewards literal keyword overlap, not semantic synonyms.
- Upload a clean single-column .pdf or .docx CV with no images, icons, text boxes, or multi-column layouts; Gupy's parser is reliable but not perfect, and complex layouts cause field-extraction errors.
- Complete the diversity self-identification fields honestly — they route applications to dedicated affirmative pipelines and have no negative impact on candidacy in any area.
- Submit your application in Brazilian Portuguese for Brazilian roles; the parser, recruiters, and AI ranking are tuned for pt-BR.
- Track application status inside the Gupy candidate dashboard rather than emailing recruiters — every state change (triagem, assessment, interview, decision) is reflected there in near real time.
- If rejected, read the feedback Gupy provides within one to two weeks and incorporate it before reapplying after the six-month cooling-off period.
Interview Culture
What Itau Unibanco Looks For
- Demonstrated ownership and outcome accountability — itubers are expected to behave like owners of the business, not contributors to a project, so evidence of taking initiative end-to-end (problem identification, scoping, execution, measurement, iteration) matters more than title or scope of authority.
- Client obsession that goes beyond NPS — concrete examples of how you discovered, prioritized, or solved a real customer problem, and how you measured whether the solution actually mattered.
- Long-term, ethical judgment — the bank operates under intense regulatory scrutiny (BACEN, CVM, LGPD), and interviewers actively probe for candidates who can hold the line on compliance, security, and customer trust even when commercial pressure pushes the other way.
- Technical depth appropriate to the level — Pleno candidates show consistent execution and code quality, Sênior candidates show systemic thinking and influence, Especialista and Tech Lead candidates show platform-level ownership, mentoring, and architectural judgment across squads.
- Comfort working in squad-based, product-led ways of working — agile rituals, OKRs, dual-track discovery, peer code review, blameless postmortems, and direct collaboration with product, data, security, and design partners.
- Bilingual or multilingual capability — Portuguese is required for Brazilian roles, English is strongly preferred for technology, finance, and wholesale roles, and Spanish opens doors across the LATAM footprint (Argentina, Chile, Colombia, Paraguay, Uruguay).
- Diversity-positive contribution — the bank has public targets for race, gender, LGBTQIA+, PwD, and 50+ representation, and actively values candidates who bring different perspectives and who can contribute to inclusive team dynamics.
- Resilience and learning velocity — Itaú is in continuous transformation (cloud migration, AI integration, open finance, payments modernization), and the bank explicitly hires for adaptability over static expertise; candidates who can describe how they unlearned and relearned during a major shift stand out.
Frequently Asked Questions
What ATS does Itaú Unibanco use to manage applications?
Do I need to speak Portuguese to work at Itaú?
What is the Cultura itubers and why does it matter for interviews?
How long does the Itaú hiring process take from application to offer?
Does Itaú have entry-level programs for students and recent graduates?
What benefits do itubers receive?
Can I apply to multiple Itaú positions at the same time?
Are remote and hybrid work arrangements available?
What happens if I am rejected — can I reapply?
Does Itaú sponsor work visas for international candidates?
Open Positions
Itau Unibanco currently has 168 open positions.
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