How to Apply to Third-Party Job Posts

9 min read Last updated March 7, 2026 300 open positions

Key Takeaways

  • Research Cloudbeds' platform thoroughly before applying — explore their website, watch product demo videos, and read case studies so you can speak specifically about how their PMS, channel manager, and booking engine serve independent properties
  • Tailor your resume for each Cloudbeds role by incorporating exact keywords from the job description, formatted cleanly for Greenhouse's parser — single column, standard headers, PDF format
  • Prepare concrete examples of remote work success, including how you've managed async communication, cross-timezone collaboration, and self-directed project delivery
  • For customer-facing roles, highlight any hospitality industry experience and language skills prominently — these are frequently decisive factors in Cloudbeds' hiring decisions
  • Practice scenario-based interview responses that demonstrate both technical competence and empathy for property owners navigating technology adoption
  • Complete every field in the Greenhouse application — including optional screening questions — with detailed, thoughtful responses that demonstrate genuine interest in the role and company

About Third-Party Job Posts

Cloudbeds is a leading hospitality management technology platform that serves properties of all sizes across more than 150 countries — from independent boutique hotels and hostels to vacation rentals and hotel groups. Their unified platform integrates a property management system (PMS), channel manager, booking engine, revenue management tools, and guest engagement features into a single, cloud-based solution. Founded with the mission of simplifying hospitality operations and empowering property owners to grow their businesses, Cloudbeds has become one of the most widely adopted platforms in the independent lodging space, earning consistent recognition as a top-rated solution on platforms like Hotel Tech Report. Cloudbeds operates as a remote-first company, which is deeply embedded in their culture rather than being a pandemic-era afterthought. Their distributed workforce spans dozens of countries, and they actively recruit global talent, fostering a multicultural environment where asynchronous communication and self-direction are valued. The company culture emphasizes ownership, curiosity, and a genuine passion for the travel and hospitality industry. Employees commonly describe the environment as collaborative yet autonomous, with a flat organizational structure that encourages direct communication across teams. People are drawn to Cloudbeds for the combination of meaningful, industry-disrupting work and the flexibility of remote-first life. With 300+ open openings spanning engineering, customer experience, design, and operations, the company is in a significant growth phase — making this a compelling time to join a team that sits at the intersection of technology and travel.

Application Process

  1. 1
    Explore Open Roles on the Cloudbeds Careers Page

    Cloudbeds lists all open positions through their Greenhouse-powered careers page, often organized by department and location (though many roles are listed as remote). Start by filtering for your area of expertise — departments commonly include Engineering, Customer Experience, Product, Design, Sales, and Operations. Read each job description carefully, as Cloudbeds tends to be specific about required hospitality tech knowledge, language skills, or timezone availability.

  2. 2
    Submit Your Application Through Greenhouse

    Applications are submitted directly through the Greenhouse portal. You'll typically upload your resume, provide contact information, and answer role-specific screening questions. Some positions — particularly in Customer Support and Onboarding — may include questions about your hospitality industry experience, language proficiency, or timezone flexibility, so prepare thoughtful responses rather than rushing through them.

  3. 3
    Initial Screening by Talent Acquisition

    A member of Cloudbeds' talent acquisition team typically reviews your application against the role's core requirements. Given their remote-first structure, this screening commonly includes evaluating whether your timezone aligns with team needs, your comfort with asynchronous work, and your relevant industry or technical background. Qualified candidates are generally moved to an introductory call within one to three weeks.

  4. 4
    Recruiter or Talent Acquisition Phone Screen

    This initial conversation — usually conducted via video call — focuses on your background, motivation for joining Cloudbeds, and alignment with the role's requirements. Expect questions about why you're interested in hospitality technology, your experience with remote work environments, and your understanding of what Cloudbeds' platform does. This is also your opportunity to ask about team structure, growth trajectory, and day-to-day expectations.

  5. 5
    Hiring Manager Interview

    Candidates who pass the initial screen typically meet with the hiring manager for a deeper dive into your skills, experience, and working style. For technical roles like Engineering Manager, expect architectural discussions and leadership scenarios. For customer-facing roles like Onboarding Coach or Customer Support Coach, anticipate situational questions about handling property owner challenges, product troubleshooting, and managing competing priorities in a remote setting.

  6. 6
    Skills Assessment or Take-Home Assignment

    Many Cloudbeds roles include a practical component to evaluate your real-world capabilities. Engineering candidates may receive a coding challenge or system design exercise. Design candidates — such as Associate Website Designer — might complete a portfolio review or a small design task. Customer experience roles sometimes involve a mock onboarding scenario or a written case study demonstrating how you'd guide a property through platform adoption.

  7. 7
    Final Panel Interview and Offer Stage

    The final round commonly involves meeting cross-functional team members or senior leadership. Cloudbeds values cultural alignment and collaborative spirit, so expect questions about how you work across time zones, give and receive feedback, and contribute to a distributed team. Successful candidates typically receive an offer within one to two weeks of completing the final round, with details on compensation, benefits, and remote work logistics.


Resume Tips for Third-Party Job Posts

critical

Lead with Hospitality Technology Experience

Cloudbeds sits squarely at the intersection of SaaS and hospitality, so any experience with property management systems, channel managers, booking engines, OTAs (like Booking.com or Expedia), or revenue management tools should appear prominently on your resume. Even if your background is in general tech, frame your experience in terms that resonate with the hospitality vertical — mention hotel operations, guest experience workflows, or lodging industry terminology. Candidates who demonstrate they understand the problem Cloudbeds solves will immediately stand out from generic applicants.

critical

Emphasize Remote Work and Async Communication Skills

As a remote-first company with a globally distributed team, Cloudbeds needs people who thrive without in-office supervision. Dedicate space on your resume to highlight remote work experience, including specific tools you've used (Slack, Notion, Zoom, Loom, Jira, Confluence) and how you've managed cross-timezone collaboration. Mention measurable outcomes you achieved while working remotely, such as projects delivered across distributed teams or process improvements for asynchronous workflows. This is especially important because Greenhouse scorecards at companies like Cloudbeds often include remote-readiness as an evaluation criterion.

critical

Use Greenhouse-Optimized Formatting

Greenhouse parses resumes effectively but performs best with clean, standard formatting. Use a single-column layout, standard section headers (Experience, Education, Skills), and avoid tables, text boxes, columns, or graphics that could confuse the parser. Submit as a PDF unless the application specifically requests a .docx file. Ensure your contact information, job titles, company names, and dates are clearly structured so Greenhouse can auto-populate your candidate profile accurately — recruiters often first see the parsed version, not your original file.

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Mirror the Language in Cloudbeds Job Descriptions

Greenhouse enables recruiters to search and filter candidates by keywords, so your resume should naturally incorporate terminology from the specific job posting. If a Cloudbeds listing mentions 'guest experience,' 'property onboarding,' 'SaaS implementation,' or 'hospitality workflows,' weave these exact phrases into your experience bullets where truthful. Don't keyword-stuff, but do align your vocabulary with how Cloudbeds describes their own work — study their product pages and blog for the language they use to describe their platform and values.

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Quantify Your Impact with Metrics Relevant to Cloudbeds' Mission

Cloudbeds helps properties increase bookings, streamline operations, and improve guest satisfaction — so frame your achievements in similar terms. Instead of 'managed customer accounts,' write 'managed onboarding for 85+ SaaS accounts, reducing time-to-value by 30%.' For engineering roles, quantify system reliability improvements, deployment frequency, or scale metrics. For support roles, highlight CSAT scores, ticket resolution times, or customer retention rates. Metrics that mirror the outcomes Cloudbeds delivers to its customers create a powerful narrative alignment.

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Highlight Multilingual Abilities Prominently

Cloudbeds operates in over 150 countries and serves a multilingual customer base. Many of their customer-facing roles — especially Onboarding Coach and Customer Support Coach positions — explicitly require or prefer proficiency in multiple languages such as Portuguese, Spanish, French, or German. List your language skills with proficiency levels near the top of your resume or in a dedicated section. Even for non-customer-facing roles, multilingual abilities signal cultural awareness that resonates with Cloudbeds' global identity.

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Showcase a Growth Mindset and Startup Agility

While Cloudbeds has scaled significantly, it retains the pace and adaptability of a growth-stage company. Your resume should reflect experience in fast-moving environments where you wore multiple hats, adapted to changing priorities, or helped build processes from scratch. Mention specific instances where you took initiative beyond your job description, contributed to cross-functional projects, or thrived during periods of rapid organizational change. This signals you'll be comfortable in Cloudbeds' dynamic, ownership-driven culture.



Interview Culture

Interviewing at Cloudbeds reflects their identity as a remote-first, globally distributed hospitality tech company.

Virtually all interviews are conducted over video call — typically via Zoom or Google Meet — and you should expect each conversation to be well-structured, as Greenhouse's scorecard system encourages standardized evaluation criteria across interviewers. The process commonly spans three to four rounds over two to four weeks, though timelines can vary for senior or specialized positions. After the recruiter screen, you'll typically meet your potential direct manager for a role-specific deep dive. This is where Cloudbeds assesses both your functional expertise and your understanding of the hospitality industry's unique challenges. For customer-facing roles like Onboarding Coach or Customer Support Coach, expect scenario-based questions: 'How would you handle a frustrated hotel owner whose channel manager isn't syncing availability?' For engineering and design positions, prepare for technical assessments that reflect real platform challenges — system design conversations, code reviews, or portfolio walkthroughs. Cultural alignment carries significant weight at Cloudbeds. Interviewers commonly explore how you communicate asynchronously, manage your time across zones, and handle ambiguity without constant oversight. They're looking for self-starters who are also deeply collaborative — people who document decisions, proactively share context, and bring empathy to cross-cultural interactions. You'll likely encounter a cross-functional panel in the final stage, which may include peers, adjacent team leads, or senior leadership. This isn't just a formality — Cloudbeds uses these sessions to evaluate how you'd mesh with the broader team dynamic. Come prepared with specific examples of how you've contributed to distributed teams, navigated competing priorities, and championed outcomes over processes. Demonstrate genuine enthusiasm for the hospitality industry. Interviewers notice when candidates have explored the Cloudbeds platform, understand the pain points of independent hoteliers, and speak authentically about why this intersection of tech and travel matters to them. A passion for travel or prior hospitality experience — even as a guest who understands the booking ecosystem — can differentiate you from technically equivalent candidates.

What Third-Party Job Posts Looks For

  • Deep understanding of or genuine curiosity about the hospitality industry — particularly the challenges facing independent properties competing against major chains and OTAs
  • Proven ability to work effectively in remote-first, asynchronous environments across multiple time zones without requiring constant synchronous check-ins
  • Strong written communication skills, which are essential in a distributed company where documentation, Slack messages, and async updates replace hallway conversations
  • Ownership mentality — Cloudbeds values people who take initiative, drive projects to completion, and proactively identify improvements rather than waiting for instructions
  • Multilingual abilities, especially for customer-facing roles serving their global base of properties across 150+ countries
  • Technical fluency appropriate to the role — whether that's SaaS platform expertise for support and onboarding roles, or deep engineering skills for product and infrastructure positions
  • Adaptability and comfort with the pace of a scaling technology company where priorities evolve and cross-functional collaboration is the norm
  • Empathy for end users — Cloudbeds serves property owners who are often not deeply technical, so the ability to translate complex concepts into accessible guidance is highly prized

Frequently Asked Questions

How long does the Cloudbeds hiring process typically take from application to offer?
Based on common patterns for companies of Cloudbeds' size and structure, the full process typically takes two to four weeks from initial application to offer, though this can vary by role complexity and team. The recruiter screen usually happens within one to two weeks of applying, followed by hiring manager and panel interviews spaced a few days to a week apart. Engineering and senior roles that include technical assessments may take slightly longer. Staying responsive to scheduling requests and completing any take-home assignments promptly can help keep your process moving efficiently.
Does Cloudbeds require a cover letter with applications?
Cloudbeds' Greenhouse application forms may include an optional cover letter upload field, but many roles rely more heavily on screening questions embedded in the application. That said, a well-crafted cover letter can be a differentiator, particularly for competitive roles or when your resume alone doesn't fully convey your connection to the hospitality technology space. If you submit one, keep it concise and specific — explain why Cloudbeds' mission resonates with you, reference a particular aspect of their platform or culture that excites you, and connect your experience directly to the role's requirements. A generic cover letter adds no value; a Cloudbeds-specific one can meaningfully strengthen your candidacy.
What format should my resume be in when applying through Cloudbeds' Greenhouse portal?
Submit your resume as a PDF with clean, single-column formatting. Avoid tables, sidebars, text boxes, headers/footers, and embedded graphics, as these elements can cause Greenhouse's parser to misread or scramble your content. Use standard section titles like 'Professional Experience,' 'Education,' and 'Skills.' Ensure your job titles, company names, and employment dates are clearly formatted on separate lines or with consistent delimiters. The recruiter's first impression often comes from the parsed preview within Greenhouse, so formatting clarity directly impacts whether your qualifications are seen accurately.
Are most Cloudbeds positions fully remote, and does location matter?
Cloudbeds is a remote-first company, and the majority of their roles are listed as remote. However, location still matters significantly for many positions. Customer-facing roles often require alignment with specific time zones to provide coverage for certain regions — for example, Onboarding Coach and Customer Support positions may specify EMEA, APAC, or Americas timezone availability. Some roles may also have country-specific requirements related to employment law or tax considerations. Always check the location and timezone requirements in each job listing before applying, as these are typically non-negotiable screening criteria.
Do I need hospitality industry experience to get hired at Cloudbeds?
It depends on the role. For customer-facing positions like Onboarding Coach and Customer Support Coach, hospitality experience or familiarity with property management systems, OTAs, and hotel operations is often a strong preference or explicit requirement. For engineering, design, and corporate roles, direct hospitality experience is less critical, though demonstrating genuine curiosity about the industry and understanding of Cloudbeds' product will set you apart. At minimum, take time to learn how independent properties use technology to manage reservations, distribution, and guest communications — this foundational understanding signals you'll ramp up quickly and engage authentically with the company's mission.
How should I prepare for a Cloudbeds interview?
Start by deeply familiarizing yourself with Cloudbeds' platform — explore their website, read their blog posts about hospitality trends, and watch any available product demos. Understand who their customers are (independent hotels, hostels, vacation rentals) and what problems the platform solves for them. Prepare specific stories using the STAR framework that demonstrate remote work effectiveness, customer empathy, and ownership. For technical roles, review system design principles relevant to SaaS platforms and multi-tenant architectures. For customer-facing roles, practice explaining complex technical concepts in simple, approachable language — as if you're guiding a non-technical property owner through a software transition.
What should I do after submitting my Cloudbeds application?
After submitting through Greenhouse, avoid sending follow-up emails immediately — give the talent acquisition team at least one to two weeks to review applications, as Cloudbeds manages a high volume of global applicants across 300+ open roles. In the meantime, use LinkedIn to connect thoughtfully with Cloudbeds employees or recruiters, sharing a brief note about your interest and the role you applied for. Continue deepening your knowledge of the Cloudbeds platform and the hospitality technology landscape. If you haven't heard back after two to three weeks, a polite follow-up email to the recruiting team expressing continued interest is appropriate and typically well-received.
What kind of experience level does Cloudbeds hire for?
Cloudbeds hires across a broad spectrum of experience levels, from associate and early-career roles (like Associate Website Designer) to senior individual contributors and management positions (like Engineering Manager). Their active listings frequently include roles at the coach and specialist level for customer-facing teams, suggesting they invest in developing talent with strong foundational skills. That said, even entry-level roles at Cloudbeds typically expect candidates to demonstrate independence, strong communication skills, and comfort with remote work tools — qualities that are non-negotiable in a distributed company. Tailor your application to honestly reflect your experience level while emphasizing the self-direction and initiative that remote-first companies value.
How important are language skills for Cloudbeds roles?
Language skills can be a significant competitive advantage — and in some cases a hard requirement — particularly for customer-facing roles. Cloudbeds serves properties in over 150 countries, and their support, onboarding, and success teams need to communicate with property owners in their native languages. Proficiency in Spanish, Portuguese, French, German, Italian, or other widely spoken languages is frequently listed in job requirements or preferred qualifications. Even for non-customer-facing roles, multilingual ability signals cultural awareness and global perspective that align with Cloudbeds' identity. List your language skills with honest proficiency levels (native, fluent, conversational) prominently on your resume.

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Sources

  1. Cloudbeds Careers Page — Cloudbeds
  2. Cloudbeds Company Profile and Reviews — Glassdoor
  3. Cloudbeds Hospitality Platform Overview — Cloudbeds
  4. Greenhouse Recruiting — How It Works — Greenhouse Software
  5. Cloudbeds on Hotel Tech Report — Hotel Tech Report