Key Takeaways
- America Movil is Latin America's largest telecom, operating in 25+ countries with approximately 189,000 employees and $46.4 billion in annual revenue — this is a company with genuine global scale and career mobility.
- Applications are decentralized across subsidiaries: Telcel, Claro (by country), and corporate America Movil each have separate recruitment channels. Target the specific subsidiary and country where you want to work.
- Claro Brasil uses Gupy as its ATS platform (vempraclaro.gupy.io). Other subsidiaries use a mix of direct portals, LinkedIn, and regional job boards like OCC Mundial and Computrabajo.
- Language matters significantly. Submit your resume in the local language of the target subsidiary. Spanish for Mexico and most of Latin America, Portuguese for Brazil, English only for explicitly international or corporate holding-level roles.
- The interview process is moderately difficult (2.5/5) and conversational in style, averaging 2-4 weeks. Expect behavioral and motivational questions with occasional technical assessments or group dynamics exercises depending on the role and country.
- Internal promotion is a core part of the culture. Demonstrate long-term career commitment rather than positioning the role as a short-term move. The company invests in employee development with educational platforms showing 56% growth in user engagement.
- Highlight telecom-relevant skills and certifications. The company is investing $7.1 billion in 5G, fiber, and data center infrastructure — candidates with expertise in these areas are in high demand.
- The company's mission centers on connecting society and promoting digital inclusion. Candidates who authentically connect their personal values to this mission will resonate with hiring managers.
- All legitimate recruitment at America Movil subsidiaries is free. Never pay fees or purchase equipment as part of any application process — the company explicitly warns against recruitment scams.
About Claro Brasil
Application Process
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1
Identify the correct regional careers portal for your target subsidiary: Telcel
Identify the correct regional careers portal for your target subsidiary: Telcel posts roles on telcel.com/personas/trabaja-con-telcel, Claro Brasil uses Gupy (vempraclaro.gupy.io), and other subsidiaries post through local job boards like OCC Mundial, Computrabajo, LinkedIn, and Indeed for their respective countries.
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2
Create a candidate profile on the relevant platform and upload your resume in th
Create a candidate profile on the relevant platform and upload your resume in the local language of the subsidiary (Spanish for Mexico and most of Latin America, Portuguese for Brazil). Corporate and executive roles at the America Movil holding level may accept English-language applications.
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3
Complete the online application form, including any screening questionnaires abo
Complete the online application form, including any screening questionnaires about availability, language proficiency, salary expectations, and willingness to relocate. Many subsidiaries use automated screening, so answer every question thoroughly.
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4
Selected candidates are contacted by the recruitment team for an initial phone o
Selected candidates are contacted by the recruitment team for an initial phone or video screening interview, typically lasting 20-30 minutes. This stage focuses on verifying qualifications, salary alignment, and general cultural fit.
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5
Candidates advancing past the screening stage participate in one or more in-dept
Candidates advancing past the screening stage participate in one or more in-depth interviews with hiring managers and team leads. Technical roles may include practical assessments, case studies, or technical tests. Some subsidiaries conduct group dynamics exercises (dinamicas de grupo) for entry-level and customer-facing positions.
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6
Final-stage candidates may meet with senior leadership or regional directors, pa
Final-stage candidates may meet with senior leadership or regional directors, particularly for management and strategic roles. Background verification and reference checks are standard practice across all subsidiaries.
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7
Successful candidates receive a formal offer letter
Successful candidates receive a formal offer letter. The entire process typically takes 2-4 weeks for operational roles and up to 6-8 weeks for senior or specialized positions. All legitimate recruitment processes at America Movil subsidiaries are free of charge — the company explicitly warns candidates that no fees or equipment purchases are ever required.
Resume Tips for Claro Brasil
Submit your resume in the primary language of the subsidiary you are targeting
Submit your resume in the primary language of the subsidiary you are targeting. For Telcel and most Latin American Claro operations, use Spanish; for Claro Brasil, use Portuguese. Corporate holding-level roles at America Movil may accept English, but always include a local-language version.
Highlight telecommunications industry experience prominently, including any work
Highlight telecommunications industry experience prominently, including any work with mobile networks, broadband infrastructure, fiber optics, 5G, cloud computing, data centers, or managed IT services. America Movil values candidates who understand the telecom value chain.
Quantify your achievements with concrete metrics relevant to telecom operations:
Quantify your achievements with concrete metrics relevant to telecom operations: subscriber growth, network uptime percentages, customer satisfaction scores (NPS), cost reduction figures, revenue targets met, or project delivery timelines. Numbers speak louder than generic descriptions.
Include technical certifications relevant to your role: CCNA/CCNP for network en
Include technical certifications relevant to your role: CCNA/CCNP for network engineers, AWS/Azure/GCP for cloud roles, ITIL for service management, PMP for project managers, or Six Sigma for operations. Certification-holders are preferred for technical and engineering positions.
Demonstrate cross-cultural competence and multilingual abilities
Demonstrate cross-cultural competence and multilingual abilities. America Movil operates across 25+ countries, and candidates who can work across Latin American markets, or bridge Latin American and European operations, have a significant advantage.
Keep formatting clean and ATS-compatible since applications flow through automat
Keep formatting clean and ATS-compatible since applications flow through automated systems (Gupy for Claro Brasil, various platforms for other subsidiaries). Use standard section headings, avoid tables or graphics in the main body, and ensure contact information is clearly visible at the top.
Emphasize experience with digital transformation, innovation, or customer experi
Emphasize experience with digital transformation, innovation, or customer experience improvement. America Movil is investing billions in modernizing its infrastructure and values candidates who can drive change and operational excellence.
For customer-facing and sales roles, highlight customer service metrics, sales t
For customer-facing and sales roles, highlight customer service metrics, sales targets achieved, and experience with CRM systems. Telcel and Claro retail operations prioritize candidates with proven track records in high-volume customer environments.
ATS System: Gupy (Claro Brasil) / Mixed portals by subsidiary
America Movil's recruitment infrastructure is decentralized across its subsidiaries. Claro Brasil, the company's largest subsidiary by employee count, uses Gupy — Brazil's leading cloud-based applicant tracking and recruitment platform. Gupy handles resume parsing, automated screening, candidate communication, and interview scheduling. Other subsidiaries such as Telcel in Mexico use proprietary careers portals (telcel.com/personas/trabaja-con-telcel) and post on regional job boards including OCC Mundial, Computrabajo, LinkedIn, and Indeed. The decentralized approach means candidates must identify and apply through the specific portal for their target subsidiary and country.
- For Claro Brasil positions, create a Gupy profile at vempraclaro.gupy.io — this is the primary application channel and your profile persists across multiple Claro job applications.
- Gupy uses AI-powered resume screening, so include keywords from the job description naturally throughout your resume. Match the exact terminology used in the posting.
- Telcel applications in Mexico go through telcel.com — submit your CV directly and also monitor OCC Mundial and Computrabajo for additional Telcel listings.
- Each Claro country operation may use different platforms. Check the local Claro website's careers or 'trabaja con nosotros' section to find the correct application channel.
- Keep your resume in a simple, single-column format without headers/footers, text boxes, or embedded images to ensure clean parsing across all the different systems used by America Movil subsidiaries.
Complete Gupy (Claro Brasil) / Mixed portals by subsidiary Resume Guide →
Interview Culture
The interview culture at America Movil and its subsidiaries reflects a blend of Latin American business traditions and modern corporate practices.
What Claro Brasil Looks For
- Deep telecommunications domain expertise: whether in network engineering, commercial operations, regulatory affairs, or customer experience, candidates must demonstrate genuine understanding of the telecom industry and its rapid evolution toward 5G, fiber, and digital services.
- Commitment to long-term career growth within the organization. America Movil is known for internal promotion and values candidates who envision building a multi-year career path, not just filling a role temporarily.
- Multilingual and cross-cultural competence. With operations spanning 25+ countries across Latin America and Europe, candidates who can navigate diverse markets, communicate in multiple languages (especially Spanish, Portuguese, and English), and adapt to local business customs are highly valued.
- Results-driven mindset backed by measurable achievements. Whether in sales, engineering, finance, or operations, America Movil seeks candidates who can point to specific outcomes: revenue generated, subscribers acquired, network improvements delivered, or costs reduced.
- Alignment with the company's values of ethics, transparency, and social responsibility. America Movil's sustainability framework emphasizes digital inclusion, environmental stewardship, and community impact. Candidates should demonstrate genuine commitment to these principles.
- Technical adaptability and digital fluency. The company is investing billions in 5G, AI, cloud computing, cybersecurity, and data center infrastructure. Candidates who bring expertise in emerging technologies and can contribute to the company's digital transformation agenda stand out.
- Strong teamwork and collaboration skills. The organizational culture is team-oriented, and interviewers assess whether candidates can work effectively within hierarchical structures while still contributing innovative ideas and taking initiative.
- Customer-centric orientation. With over 323 million wireless subscribers, delivering exceptional customer experience is a top priority. Candidates for any role should demonstrate empathy for end users and understanding of how their function impacts the customer journey.
Frequently Asked Questions
How do I apply for a job at America Movil or one of its subsidiaries?
What language should my resume be in when applying to America Movil?
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What is the interview process like at Telcel and Claro?
Does America Movil offer international transfer or mobility opportunities?
What ATS or applicant tracking system does America Movil use?
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Open Positions
Claro Brasil currently has 2 open positions.
