How to Apply to American International Group

Key Takeaways

Apply through AIG's Workday portal at aig.wd1.myworkdayjobs.com/aig and create a complete candidate profile — incomplete profiles are less likely to surface in recruiter searches
Tailor your resume for each AIG role by incorporating exact keywords, insurance terminology, and product line references from the specific job description
Prominently display all insurance and professional designations (CPCU, ACAS, ARM, CPA, CFA) since recruiters use these as primary search filters in Workday
Research AIG's transformation strategy under CEO Peter Zaffino — interviewers expect candidates to articulate why they want to join AIG at this specific moment in its evolution
Prepare technical case studies or scenarios relevant to your role: risk evaluation for underwriting, reserving analysis for actuarial, GAAP/STAT reconciliation for finance
Demonstrate comfort with technology and data analytics tools, even in traditional insurance roles, to align with AIG's modernization priorities
Follow up after each interview round with a personalized thank-you note that references specific topics discussed — AIG's professional culture values this attention to detail

About American International Group

American International Group (AIG) is one of the world's largest and most storied insurance organizations, providing a broad range of property and casualty insurance, life insurance, and retirement solutions across more than 70 countries. With approximately 26,200 employees, AIG operates at the intersection of global commerce and complex risk, underwriting everything from multinational corporate liability to specialized risks in energy, aviation, and financial lines. Under CEO Peter Zaffino's leadership, AIG has undergone a significant multi-year transformation focused on underwriting excellence, operational efficiency, and disciplined portfolio management — a turnaround widely recognized across the insurance industry. The company spun off its Life & Retirement division as Corebridge Financial, sharpening its identity as a pure-play property and casualty insurer with deep specialty capabilities. AIG's culture reflects this transformation ethos: employees frequently describe a workplace that values analytical rigor, accountability, and intellectual curiosity. Teams are lean relative to the scope of risk they manage, which means individual contributors often have outsized impact and visibility. The company invests heavily in technology modernization, including generative AI and data analytics, signaling strong demand for tech-savvy insurance professionals. For candidates drawn to the insurance industry, AIG offers what few competitors can match — truly global scale combined with the entrepreneurial energy of an organization still actively reshaping itself. Competitive compensation, robust benefits, and the prestige of the AIG brand on your resume make it a sought-after employer, particularly for underwriters, actuaries, risk engineers, and finance professionals seeking meaningful, complex work.

Application Process

1
Identify the Right Role on AIG's Workday Portal
Navigate to AIG's careers page at aig.wd1.myworkdayjobs.com/aig and use filters to narrow the approximately 27+ open openings by function, location, and experience level. AIG's roles span highly specialized disciplines — from casualty underwriting and actuarial reserving to GenAI data quality — so read each job description carefully to confirm your technical qualifications align. Pay close attention to whether the role sits within a specific business unit like North America Commercial, International, or a corporate function like Controllership or FP&A.
2
Create Your Workday Candidate Profile
AIG uses Workday as its applicant tracking system, so you'll need to create a candidate profile before submitting any application. You can sign in with LinkedIn or manually enter your information; either way, ensure your profile is complete because Workday stores your data for future applications. Upload a clean, ATS-friendly resume and double-check that the parser has correctly populated fields like job titles, dates, and education — Workday's parser can occasionally misread formatting.
3
Tailor Your Resume and Submit Your Application
Before clicking submit, customize your resume to mirror the specific language in the AIG job posting — Workday uses keyword matching to help recruiters filter candidates. For insurance-specific roles, include relevant designations (CPCU, ACAS, FCAS, ARM, CFA), line-of-business experience, and quantified outcomes like loss ratios improved or premium volume managed. Attach a cover letter if the system allows it, particularly for senior or client-facing roles where communication skills are paramount.
4
Complete Any Screening Questionnaires
AIG's Workday application typically includes role-specific screening questions designed to confirm baseline qualifications such as years of experience, licensing status, or willingness to relocate. Answer these precisely and honestly — they often serve as automatic disqualifiers if minimum thresholds aren't met. For technical roles like actuarial or risk engineering positions, expect questions about specific exam progress, software proficiency, or domain expertise.
5
Recruiter Phone Screen
If your application advances, an AIG talent acquisition partner will typically schedule a 20-to-30-minute phone screen to discuss your background, salary expectations, and motivation for joining AIG specifically. Expect questions about your understanding of AIG's transformation strategy, the P&C market, and the specific business unit you're applying to. This is also your opportunity to ask about team structure, reporting lines, and the timeline for the remaining interview stages.
6
Technical and Behavioral Interviews
AIG commonly conducts two to three rounds of interviews, often blending technical assessment with behavioral evaluation. For underwriting roles, expect case-study scenarios involving risk selection and pricing; for actuarial positions, anticipate questions on reserving methodologies and modeling assumptions; for finance roles, prepare for accounting deep-dives and Excel or system proficiency checks. Behavioral questions frequently align with AIG's cultural emphasis on accountability, collaboration, and continuous improvement.
7
Final Interview and Offer Stage
Final-round interviews at AIG often involve meeting a senior leader such as a VP, SVP, or Chief Underwriting Officer, depending on the role's seniority. This stage focuses heavily on cultural fit, strategic thinking, and your long-term career vision within AIG's evolving business model. After a successful final round, AIG's talent acquisition team will extend a verbal offer followed by a written offer through Workday, typically including details on base compensation, bonus structure, benefits enrollment, and start date.

Resume Tips for American International Group

critical

Lead with Insurance-Specific Metrics and Outcomes

AIG hiring managers are experienced insurance professionals who think in terms of loss ratios, premium growth, combined ratios, and portfolio performance. Quantify your achievements using industry metrics — for example, 'Managed $45M commercial casualty portfolio with a 58% loss ratio' or 'Completed actuarial reserve analysis for $200M book of specialty business.' Generic business metrics are far less compelling than numbers that demonstrate you speak the language of P&C insurance.

critical

Mirror AIG's Job Description Language in Your Resume

Workday's candidate search functionality allows AIG recruiters to filter applicants by keywords extracted from your resume. Study each job posting and incorporate its exact terminology — if the listing says 'multinational casualty underwriting,' use that phrase rather than a synonym like 'international liability insurance.' This is especially important for specialized AIG terms like 'North America Specialty,' 'Lexington,' or specific product lines the role supports.

critical

Highlight Professional Designations and Exam Progress Prominently

In the insurance and actuarial world, credentials carry significant weight. Place designations like CPCU, ARM, AINS, ACAS, FCAS, CFA, or CPA in a dedicated section near the top of your resume, and if you're mid-exam track, state your progress clearly (e.g., 'Passed 6 of 10 CAS exams'). AIG values continuous professional development, and recruiters often use these designations as search filters in Workday, so omitting them can literally make you invisible.

recommended

Use a Clean, Single-Column Resume Format

Workday's resume parser handles straightforward, single-column layouts most reliably. Avoid multi-column designs, text boxes, headers/footers with critical information, and graphics or icons that the parser cannot read. Use standard section headings — 'Experience,' 'Education,' 'Skills,' 'Certifications' — so the system can accurately auto-populate your candidate profile fields. Always review how your resume rendered after upload and correct any parsing errors before submitting.

recommended

Demonstrate Familiarity with AIG's Technology Modernization Priorities

AIG has invested heavily in data analytics, AI/ML, and digital underwriting platforms as part of its operational transformation. If you have experience with tools like Python, SQL, Tableau, Guidewire, or generative AI applications in an insurance context, call these out explicitly. Even for non-technical roles, mentioning process automation achievements or data-driven decision-making aligns you with AIG's strategic direction and signals that you'll thrive in their modernizing environment.

recommended

Showcase Global or Multi-Jurisdictional Experience

AIG operates in over 70 countries, and many roles — especially in multinational underwriting, reinsurance, and controllership — require comfort with cross-border complexities. Highlight experience working across regulatory environments, currencies, or international teams. Even if applying for a domestic role, demonstrating global awareness signals alignment with AIG's identity as a truly international insurer.

nice_to_have

Keep Your Resume to Two Pages Maximum

Insurance hiring managers at AIG review high volumes of applications for specialized roles, so conciseness matters. Limit your resume to two pages, prioritizing the most recent 10-15 years of experience. For early-career candidates, one page is ideal. Focus each bullet point on impact and results rather than listing responsibilities — AIG's culture of accountability means they want to see what you achieved, not just what you were assigned.

ATS System: Workday

AIG uses Workday Recruiting (accessible at aig.wd1.myworkdayjobs.com) to manage its entire hiring pipeline from application intake through offer. Workday parses uploaded resumes to auto-populate candidate profile fields and enables recruiters to search and filter applicants using keywords, skills tags, and screening question responses. Understanding how Workday processes your application is critical because formatting errors or missing keywords can prevent your resume from surfacing in recruiter searches.

Use a .docx or .pdf file format — Workday handles both, but avoid scanned image PDFs as the parser cannot extract text from them
After uploading your resume, review every auto-populated field in your Workday profile and manually correct any parsing errors before submitting
Include exact keywords from the AIG job description, particularly technical terms like specific insurance lines, software platforms, and credential abbreviations
Avoid tables, multi-column layouts, and text within headers or footers — Workday's parser frequently misreads or skips these elements entirely
Use standard section headings (Experience, Education, Skills, Certifications) so Workday can correctly categorize your information
Complete all optional fields in your Workday profile, including skills tags and location preferences, as recruiters use these filters to source candidates for future openings
Save your Workday login credentials — AIG may post new roles aligned to your profile, and having an existing account lets you apply quickly and track application statuses

Complete Workday Resume Guide →

Interview Culture

AIG's interview process reflects its identity as a disciplined, analytically driven insurer undergoing active transformation.

Expect a structured process typically spanning two to four rounds over three to six weeks, though timelines can vary by business unit and role seniority. The initial recruiter screen is conversational but purposeful — AIG talent acquisition partners are well-versed in the technical requirements of insurance roles and will probe your domain knowledge early. For underwriting positions, technical interviews commonly include case studies where you'll evaluate a hypothetical risk, discuss pricing considerations, coverage structure, and explain how you'd approach account management. Actuarial candidates should prepare to discuss reserving methodologies, model assumptions, and how they communicate complex findings to non-technical stakeholders. Finance and accounting candidates will likely face scenario-based questions on GAAP/STAT reporting, consolidation challenges, or reinsurance accounting. Behavioral interviews at AIG tend to focus on themes of ownership, adaptability, and collaboration — a direct reflection of the company's transformation culture. Prepare STAR-format stories about times you identified and fixed a process inefficiency, navigated ambiguity during organizational change, or influenced a decision without direct authority. AIG interviewers often ask why you're specifically interested in AIG rather than competitors like Chubb, Zurich, or Berkshire Hathaway, so articulate a genuine perspective on AIG's market position and strategic direction. Panel interviews are common at the final stage, particularly for roles reporting to senior leadership. You may meet with a hiring manager, their peers, and potentially a skip-level leader. AIG values intellectual humility — candidates who can confidently share their expertise while acknowledging what they don't know tend to resonate well. Dress professionally even for virtual interviews, as AIG's corporate culture leans traditional, particularly in underwriting and finance functions. Following up with a concise thank-you email that references specific discussion points from each interview round is both expected and appreciated.

What American International Group Looks For

Deep technical expertise in your specific insurance discipline — AIG hires specialists, not generalists, so demonstrate mastery of your line of business or functional area
Quantitative rigor and comfort with data-driven decision-making, reflecting AIG's strategic investment in analytics and underwriting discipline
Adaptability and resilience during organizational change, a critical trait given AIG's ongoing multi-year transformation and business restructuring
Strong written and verbal communication skills, particularly the ability to translate complex insurance or financial concepts for diverse audiences
Professional development trajectory demonstrated through industry designations (CPCU, CAS exams, CPA, CFA) and continuous learning
Client relationship management skills and commercial awareness, especially for underwriting and risk consulting roles where AIG's broker and client partnerships are central
Global mindset and cross-cultural competency, reflecting AIG's operations across 70+ countries and its multinational client base
Intellectual curiosity and willingness to challenge the status quo — AIG's transformation depends on employees who proactively improve processes rather than simply maintaining them

Frequently Asked Questions

How long does AIG's hiring process typically take from application to offer?

Based on candidate reports, AIG's hiring process commonly takes three to six weeks from initial application to offer, though this can extend to eight weeks or more for senior roles or positions requiring specialized technical assessments. The recruiter screen usually occurs within one to two weeks of application if your profile matches, followed by two to three interview rounds spaced roughly a week apart. Factors that can extend the timeline include background checks, internal approvals for headcount, and coordination across global time zones for multinational team roles. You can track your application status in real time through your Workday candidate portal.

Does AIG require a cover letter with applications?

AIG's Workday application typically makes cover letters optional rather than required, but submitting one can meaningfully differentiate your candidacy — particularly for senior roles, client-facing positions, and roles where written communication is essential. Use your cover letter to explain your specific interest in AIG's transformation journey, connect your experience to the exact role and business unit, and address any potential concerns like career gaps or industry transitions. Keep it to one page, address it to the hiring team rather than a generic greeting, and avoid restating your resume — instead, provide context and narrative that your resume cannot convey.

What experience level does AIG typically hire for?

AIG hires across the experience spectrum, from associate-level roles (typically requiring two to four years of relevant experience) through senior individual contributors and leadership positions. The current openings skew toward mid-career and senior professionals — roles like Supervisory Accountant, Senior Risk Consultant, and Actuary suggest AIG is actively seeking experienced specialists. However, AIG also runs early-career programs and has historically recruited from top actuarial science, finance, and risk management programs. If you're early in your career, look for titles containing 'Associate,' 'Analyst,' or 'II' designations, which typically indicate roles designed for professionals with foundational experience.

How should I format my resume for AIG's Workday ATS?

Use a single-column layout in .docx or text-based .pdf format with standard section headings like Experience, Education, Skills, and Certifications. Avoid tables, graphics, text boxes, and multi-column designs, as Workday's parser frequently misreads these elements and may omit critical information from your candidate profile. After uploading, always review the auto-populated fields in your Workday profile to catch and correct any parsing errors. Use a professional, readable font like Calibri or Arial at 10-11 point size, and ensure your name and contact information appear in the body of the document rather than in a header or footer.

Does AIG offer remote or hybrid work arrangements?

AIG has adopted a hybrid work model for many of its corporate and professional roles, though specific arrangements vary by position, business unit, and location. Each job posting on AIG's Workday portal typically specifies whether the role is office-based, hybrid, or remote-eligible, so check this carefully before applying. Roles requiring physical presence — such as risk engineering field positions or certain client-facing underwriting roles — may have less flexibility. During the recruiter screen, ask directly about the team's working model to ensure alignment with your preferences. AIG's major office hubs include New York City, Houston, and various international locations.

What types of interview questions should I prepare for at AIG?

AIG interviews blend technical depth with behavioral assessment. For technical preparation, focus on your specific discipline: underwriters should prepare to walk through risk evaluation scenarios and pricing rationale; actuaries should be ready to discuss reserving methodologies, loss development, and communication of technical findings; finance professionals should prepare for questions on insurance accounting standards (GAAP and statutory), consolidation, and reporting. Behavioral questions commonly explore themes of accountability, problem-solving during ambiguity, process improvement, and collaboration across functions. Prepare three to five STAR-format stories that demonstrate these competencies with specific, measurable outcomes.

Can I apply to multiple positions at AIG simultaneously?

Yes, Workday allows you to apply to multiple AIG positions, and this can be a sound strategy given the company's relatively small number of active openings. However, tailor your resume and any screening question responses to each specific role rather than submitting identical applications. AIG recruiters can see all of your applications in Workday, so applying to roles across vastly different disciplines (e.g., underwriting and IT) may raise questions about your focus. A better approach is to apply to two or three roles within your core area of expertise and mention your flexibility in your cover letter or during the recruiter screen.

What makes AIG different from other large P&C insurers as an employer?

AIG's distinguishing characteristic as an employer is the combination of global scale and active transformation. Unlike more stable competitors where roles may feel incremental, AIG employees frequently describe opportunities to reshape processes, build new capabilities, and influence strategy in ways uncommon at organizations of this size. The company's ongoing evolution under CEO Peter Zaffino — including the Corebridge Financial separation, underwriting discipline improvements, and technology modernization — means the work itself is dynamic rather than purely maintenance-oriented. AIG also offers exposure to genuinely complex, multinational risks that few other insurers handle, providing technical depth that accelerates professional development.

How important are insurance industry certifications for getting hired at AIG?

Professional designations are highly valued at AIG and can serve as a meaningful differentiator, particularly for underwriting, actuarial, and risk management roles. The CPCU (Chartered Property Casualty Underwriter) is the gold standard for P&C professionals and is frequently listed as preferred in AIG job postings. For actuarial roles, exam progress through CAS or SOA is often a firm requirement. Designations like ARM (Associate in Risk Management), AINS, CFA, and CPA are valued in risk consulting and finance roles respectively. Even if a designation isn't listed as required, having one signals commitment to the insurance profession and gives you a keyword advantage in Workday searches. If you're currently pursuing a designation, include your progress on your resume.

Sample Open Positions

View 27 Open Positions at American International Group →

Sources

AIG Careers Portal - Current Job Openings — American International Group
AIG Company Overview and Investor Relations — American International Group
AIG Employee Reviews and Interview Insights — Glassdoor
Workday Recruiting - Candidate Experience Documentation — Workday, Inc.