Sales and customer success

Sales and customer success roles

B2B sales pipeline (SDR, BDR, AE, Enterprise AE), customer success management, customer service, and adjacent technical roles like solutions architect. Compensation anchors to RepVue, Bridge Group, Pavilion, ChartHop, and Bravado data.

0 covered. 8 in flight. 8 total roles in this band.

Where to start

The roles a candidate new to sales and customer success most often searches first.

  • Account Executive in flight (wave-2) via RepVue, Pavilion
  • Customer Success Manager in flight (wave-2) via Gainsight, Pavilion
  • Sales Development Representative in flight (wave-2) via RepVue, Bridge Group

All roles in this band

  • Account Executive in flight (wave-2)
    BLS SOC 41-4012 Source: RepVue, Pavilion
  • Business Development Representative in flight (wave-2)
    BLS SOC 41-4012 Source: RepVue, Bridge Group
  • Customer Service Representative in flight (wave-2)
    BLS SOC 43-4051 Source: BLS
  • Customer Success Manager in flight (wave-2)
    BLS SOC 41-4012 Source: Gainsight, Pavilion
  • Enterprise Account Executive in flight (wave-2)
    BLS SOC 41-4012 Source: RepVue, Pavilion
  • Field Sales Representative in flight (wave-2)
    BLS SOC 41-4012 Source: BLS
  • Sales Development Representative in flight (wave-2)
    BLS SOC 41-4012 Source: RepVue, Bridge Group
  • Solutions Architect in flight (wave-2)
    BLS SOC 15-1241 Source: AWS, GCP, Azure tracks

Credential and source surface

Hub content in this band cites these bodies at deep URLs. Empty space beats fabrication: when a credential source publishes nothing on a topic, the hub leaves the cell blank rather than guessing.

  • U.S. Bureau of Labor Statistics (BLS OOH) SOC 41-4011, 41-4012 wholesale and manufacturing sales reps
  • RepVue SDR, AE, CSM compensation by company
  • Bridge Group SDR / AE compensation and metrics benchmarks
  • Gainsight CSM compensation and customer success benchmarks
  • Bravado B2B sales-and-CS community, OTE benchmarks

Where companies hire

S/A-tier companies post for these roles at high volume.

Representative employers in this band:

  • Salesforce
  • Snowflake
  • HubSpot
  • Datadog

Common questions about sales and customer success

How does the sales pipeline ladder work in 2026 SaaS?

Sales Development Representative (SDR) or Business Development Representative (BDR) typically sits at the top of the funnel. Promotion to Account Executive (AE) is the standard career step, followed by Enterprise AE for the largest accounts. AE to Customer Success Manager is a recognized lateral move.

Where does resumegeni source comp claims for sales roles?

BLS OOH for the structural occupation code and median wage. RepVue and Bravado for company-specific OTE benchmarks. Bridge Group and Pavilion for cross-company GTM compensation surveys.

The complete list of roles ResumeGeni serves — covered, in-flight, parked, and refused — lives at /coverage. Every cell either ships or has a logged reason; coverage is a contract, not a backlog.