Health Information Manager Resume Examples by Level (2026)

Health Information Manager Resume Examples: Proven Templates That Pass ATS and Land Interviews

TL;DR

Health information management is one of the fastest-growing management occupations in the United States, with the Bureau of Labor Statistics projecting 23% growth through 2034 and approximately 62,100 annual openings. A strong HIM resume leads with RHIA or RHIT credentials, quantifies coding accuracy rates and audit outcomes, names specific EHR platforms (Epic, Cerner/Oracle Health, MEDITECH), and demonstrates fluency in ICD-10-CM/PCS, CDI programs, and HIPAA compliance. The three resume examples below span entry-level HIM coordinator through HIM director and are modeled on real postings from organizations like HCA Healthcare, Kaiser Permanente, and Cleveland Clinic.

Why This Role Matters

The Bureau of Labor Statistics reports that medical and health services managers — the occupational category that includes health information managers — earned a median annual wage of $117,960 in May 2024, with the top 10% earning above $219,080. Employment in the field is projected to grow 23% from 2024 to 2034, vastly outpacing the 4% average across all occupations, driven by an aging population, accelerating adoption of electronic health records, and increasing regulatory complexity around data interoperability and privacy. Health information managers sit at the intersection of clinical operations, data governance, and regulatory compliance. They are the professionals who ensure that every diagnosis is coded correctly for reimbursement, every patient record is accessible yet secure, and every data exchange meets standards from HIPAA to the Trusted Exchange Framework and Common Agreement (TEFCA) — which has already facilitated nearly 500 million health record exchanges as of early 2026. With AI-assisted coding tools, FHIR-based interoperability mandates, and the ONC's HTI-5 proposed rule reshaping certification requirements, HIM professionals who can bridge clinical knowledge and information technology are in extraordinary demand. Your resume must prove you are one of them.

Resume Example 1: Entry-Level HIM Coordinator (0-3 Years Experience)

**MARIA SANTOS, RHIT** Houston, TX 77030 | (713) 555-0142 | [email protected] | linkedin.com/in/mariasantosrhit

Professional Summary

RHIT-credentialed health information coordinator with 2 years of experience in acute-care HIM operations at a 450-bed HCA Healthcare facility. Maintained 97.2% coding accuracy across 14,000+ annual inpatient encounters using 3M Encoder and Epic HIM module. Reduced unbilled accounts from 312 to fewer than 80 within 6 months by redesigning the chart completion tracking workflow. Seeking a Health Information Manager role where I can apply clinical data expertise and process improvement skills to a growing health system.

Certifications

• **Registered Health Information Technician (RHIT)** — AHIMA, 2024
• **Certified Coding Specialist (CCS)** — AHIMA, 2024
• **ICD-10-CM/PCS Proficiency** — AHIMA, 2023

Technical Skills

Epic HIM & Coding Workbench | 3M CRS+ Encoder | Cerner PowerChart | Optum Encoder Pro | ICD-10-CM/PCS | CPT/HCPCS Level II | MS-DRG & APR-DRG Groupers | HIPAA Privacy & Security | Release of Information (ROI) | Microsoft Excel (VLOOKUP, Pivot Tables)

Professional Experience

**HIM Coordinator** HCA Healthcare — The Woman's Hospital of Texas, Houston, TX June 2024 — Present - Process an average of 1,200 inpatient and outpatient records per month for coding accuracy, chart completion, and timely physician query resolution using Epic HIM module and 3M CRS+ Encoder. - Achieved 97.2% coding accuracy rate across ICD-10-CM/PCS assignments on quarterly audits, exceeding the department benchmark of 95%. - Reduced discharged-not-final-billed (DNFB) days from 5.8 to 3.1 by implementing a daily reconciliation dashboard in Epic, accelerating $2.4M in monthly revenue capture. - Coordinated release of information (ROI) requests for 350+ monthly patient inquiries, maintaining a 48-hour turnaround and 100% HIPAA compliance across all disclosures. - Trained 4 new HIM department staff on 3M Encoder workflows and Epic chart deficiency tracking, reducing onboarding time from 6 weeks to 4 weeks. - Identified 23 recurring documentation deficiency patterns and collaborated with the CDI team to create targeted physician education templates, reducing query rates by 18%. **Health Information Intern** Memorial Hermann Health System, Houston, TX January 2024 — May 2024 - Audited 500+ inpatient records for ICD-10-CM/PCS coding accuracy as part of a revenue integrity initiative, identifying $147,000 in missed secondary diagnosis capture. - Assisted with the migration of 12,000 legacy paper records to the Cerner-based electronic document management system, scanning and indexing with 99.1% accuracy. - Compiled monthly coding productivity reports for HIM leadership, tracking coder throughput against AHIMA benchmark of 20-24 inpatient charts per day.

Education

**Bachelor of Science in Health Information Management** Texas State University, San Marcos, TX — Graduated May 2024 - CAHIIM-accredited program - GPA: 3.7/4.0 | Dean's List (6 semesters) - Capstone: "Reducing DNFB Days Through Real-Time Chart Completion Dashboards"

Resume Example 2: Mid-Level Health Information Manager (4-8 Years Experience)

**DAVID OKONKWO, RHIA, CCS, CDIP** Oakland, CA 94612 | (510) 555-0287 | [email protected] | linkedin.com/in/davidokonkworhia

Professional Summary

RHIA-credentialed Health Information Manager with 7 years of progressive HIM experience spanning coding operations, CDI program management, and EHR optimization across Kaiser Permanente's Northern California region. Directed a 22-person coding and CDI team that achieved 98.1% coding accuracy and reduced claim denial rates by 34% over 18 months. Led the Epic Willow and Beaker module integration for HIM workflows, improving lab result coding turnaround by 40%. Known for translating regulatory changes — including ICD-10-CM annual updates and CMS-HCC risk adjustment revisions — into actionable coder education programs.

Certifications

• **Registered Health Information Administrator (RHIA)** — AHIMA, 2019
• **Certified Coding Specialist (CCS)** — AHIMA, 2018
• **Certified Documentation Improvement Practitioner (CDIP)** — AHIMA, 2021
• **Certified in Healthcare Privacy and Security (CHPS)** — AHIMA, 2023

Technical Skills

Epic (HIM, Resolute, Willow, Beaker, Cadence) | 3M 360 Encompass CAC/CDI | Optum Encoder Pro Expert | Nuance Clintegrity | ICD-10-CM/PCS | CPT/HCPCS | MS-DRG, APR-DRG, CMS-HCC | HIPAA/HITECH | FHIR HL7 | Release of Information | Tableau (Healthcare Analytics) | Lean Six Sigma Green Belt

Professional Experience

**Health Information Manager — Coding & CDI Operations** Kaiser Permanente, Oakland, CA March 2021 — Present - Manage a 22-person team (14 inpatient/outpatient coders, 5 CDI specialists, 3 ROI analysts) across 4 Kaiser Permanente Medical Centers serving 1.2M members in Northern California. - Achieved and sustained 98.1% coding accuracy on internal audits (sample size: 2,400 charts/quarter), exceeding the organizational target of 96% for 12 consecutive quarters. - Reduced claim denial rate from 8.7% to 5.7% over 18 months by implementing root-cause analysis on top denial categories (DRG mismatches, missing modifiers, and unbundled charges), recovering $3.8M in previously lost revenue. - Led the HIM workflow integration for Epic Willow (pharmacy) and Beaker (lab) modules, reducing lab-related coding turnaround from 72 hours to 43 hours for 180,000+ annual outpatient encounters. - Directed the transition from 3M CodeFinder to 3M 360 Encompass CAC, increasing average coder productivity from 22 to 29 inpatient charts per day — a 32% improvement — while maintaining accuracy above 97%. - Built a Tableau dashboard tracking 14 KPIs (DNFB days, coder productivity, query response rates, denial rates, CC/MCC capture rates) that reduced monthly reporting time from 3 days to 4 hours. - Designed and delivered quarterly ICD-10-CM update training for 45 coding and CDI staff, incorporating CMS Coding Clinic guidance and achieving 100% completion rates within 30 days of each annual code set release. - Partnered with Compliance to conduct annual HIPAA risk assessments across 4 facilities, identifying and remediating 17 access control gaps and achieving zero reportable breaches for 3 consecutive years. **Senior Health Information Analyst** Sutter Health, Sacramento, CA August 2018 — February 2021 - Performed concurrent and retrospective coding audits on 6,000+ inpatient records annually, identifying $1.1M in DRG optimization opportunities through improved CC/MCC capture. - Co-led the CDI program expansion from 3 hospitals to 7 hospitals across the Sutter Health network, increasing physician query response rates from 62% to 89%. - Developed an automated physician query tracking system in Cerner that reduced average query turnaround from 5.2 days to 2.1 days, directly improving case mix index by 0.04 points. - Served as the HIM subject matter expert during Sutter Health's Cerner-to-Epic EHR migration, validating data integrity for 2.3 million migrated patient records. **Health Information Coder II** Dignity Health (now CommonSpirit), San Francisco, CA June 2017 — July 2018 - Coded an average of 24 inpatient charts and 45 outpatient charts per day using Optum Encoder Pro, maintaining 96.8% accuracy against AHIMA benchmark standards. - Identified a recurring miscoding pattern in interventional radiology procedures that had resulted in $210,000 in annual underpayments; collaborated with radiology to update documentation templates.

Education

**Master of Health Administration (MHA)** University of Southern California, Los Angeles, CA — 2020 **Bachelor of Science in Health Information Management** California State University, Dominguez Hills, CA — 2017 - CAHIIM-accredited program

Resume Example 3: Director of Health Information Management (9+ Years Experience)

**RACHEL TOMLINSON, RHIA, CHPS, CPHIMS, FAHIMA** Cleveland, OH 44195 | (216) 555-0391 | [email protected] | linkedin.com/in/racheltomlinson-him

Professional Summary

FAHIMA-recognized HIM Director with 14 years of experience leading enterprise-wide health information management, clinical documentation integrity, and data governance programs across multi-hospital health systems. Currently directing HIM operations for Cleveland Clinic's 23-hospital system encompassing 11.8 million annual patient encounters. Spearheaded the deployment of 3M 360 Encompass AI-assisted coding across all facilities, delivering $12.4M in annual revenue cycle improvement. Holds RHIA, CHPS, and CPHIMS certifications with deep expertise in HIPAA/HITECH compliance, FHIR-based interoperability, and TEFCA readiness. Appointed to AHIMA's National Advisory Council on HIM Education.

Certifications & Honors

• **Fellow of AHIMA (FAHIMA)** — American Health Information Management Association, 2023
• **Registered Health Information Administrator (RHIA)** — AHIMA, 2012
• **Certified in Healthcare Privacy and Security (CHPS)** — AHIMA, 2016
• **Certified Professional in Healthcare Information and Management Systems (CPHIMS)** — HIMSS, 2018
• **Lean Six Sigma Black Belt** — Villanova University, 2019

Technical Skills

Epic (Enterprise HIM, Resolute, Cabernet, Tapestry, Willow, Beaker, Wisdom) | 3M 360 Encompass CAC/CDI/Grouper | Optum Encoder Pro Expert | Dolbey Fusion CAC | Nuance DAX (Ambient Clinical Documentation) | ICD-10-CM/PCS | CPT/HCPCS | MS-DRG, APR-DRG, CMS-HCC, HCC-V28 | HIPAA/HITECH/TEFCA | FHIR R4/HL7 v2 | USCDI v5 | Tableau & Power BI | SQL Server | Lean Six Sigma

Professional Experience

**Director of Health Information Management** Cleveland Clinic Health System, Cleveland, OH January 2020 — Present - Direct enterprise HIM operations across Cleveland Clinic's 23-hospital system (22 community hospitals plus main campus), overseeing 148 FTEs including coding managers, CDI directors, ROI supervisors, and data governance analysts for 11.8 million annual patient encounters. - Championed and led the deployment of 3M 360 Encompass AI-assisted computer-assisted coding (CAC) across all 23 hospitals, increasing coder productivity by 38% (from 21 to 29 inpatient charts/day) and delivering $12.4M in annual revenue cycle improvement through more accurate DRG assignment and CC/MCC capture. - Reduced system-wide DNFB days from 6.2 to 2.8 across 23 facilities by implementing real-time Epic chart completion dashboards and a centralized coding queue prioritization algorithm, accelerating $47M in monthly charge capture. - Led the CDI program redesign that improved the system's overall case mix index (CMI) from 1.82 to 1.97 over 24 months, directly contributing to an estimated $18.6M in additional annual reimbursement. - Architected the data governance framework for Cleveland Clinic's TEFCA participation as a Qualified Health Information Network (QHIN) participant, establishing data validation protocols for 500,000+ monthly outbound health record exchanges via FHIR R4 APIs. - Directed the HIPAA compliance program across 23 facilities, conducting 92 departmental risk assessments annually and reducing breach incidents from 7 to 1 over a 3-year period — the single incident involved fewer than 50 records and was remediated within 48 hours. - Achieved 99.3% coding accuracy on CMS Recovery Audit Contractor (RAC) reviews over 4 consecutive audit cycles, resulting in $0 in extrapolated overpayment findings against $890M in annual reviewed charges. - Built and deployed a predictive analytics model using Tableau and SQL Server that identifies high-risk claims before submission, reducing payer denials by 41% ($6.7M annually) across Medicare Advantage and commercial contracts. - Managed an annual HIM operating budget of $14.2M, consistently delivering operations 3-5% under budget while maintaining quality benchmarks through staff cross-training and workflow automation. - Serve on Cleveland Clinic's AI Governance Committee, evaluating ambient clinical documentation tools (Nuance DAX, Abridge) for downstream coding accuracy impact — pilot across 120 physicians showed 12% reduction in CDI queries. **HIM Manager — Coding & Compliance** Intermountain Health, Salt Lake City, UT April 2015 — December 2019 - Managed coding operations for a 12-hospital system processing 4.2 million annual encounters, supervising 62 coders and 8 team leads across inpatient, outpatient, and professional fee coding. - Implemented Optum Encoder Pro Expert with CAC integration, reducing average inpatient coding time from 18 minutes to 12 minutes per chart while improving accuracy from 94.6% to 97.3%. - Led the response to 3 OIG audits and 2 RAC audits with zero adverse findings, preparing documentation packages covering 14,000+ sampled claims across $420M in reviewed charges. - Designed the CDI program expansion that added 12 CDI specialists across 5 high-acuity hospitals, improving physician query agreement rates from 71% to 93% and CC/MCC capture rates by 8.4 percentage points. - Partnered with IT to build a real-time coding productivity dashboard in Power BI, tracking 18 operational KPIs and enabling data-driven staffing decisions that reduced overtime spend by $380,000 annually. **Senior Health Information Analyst** Ciox Health (now Datavant), Remote June 2012 — March 2015 - Led release of information (ROI) operations for 14 hospital clients processing 22,000+ monthly ROI requests, maintaining a 99.7% HIPAA compliance rate across all disclosures. - Developed standardized ROI turnaround time benchmarks (3 business days for routine, 24 hours for subpoenas) that were adopted as the company-wide standard across 85 client sites. - Audited medical record documentation for 5 hospital clients preparing for ICD-10-CM/PCS transition, identifying documentation gaps in 34% of surgical records and collaborating with medical staff offices to implement pre-operative documentation checklists.

Education

**Master of Health Informatics (MHI)** University of Michigan, Ann Arbor, MI — 2014 **Bachelor of Science in Health Information Management** Ohio State University, Columbus, OH — 2012 - CAHIIM-accredited program | Summa Cum Laude

Professional Affiliations & Leadership

• Member, AHIMA National Advisory Council on HIM Education (2024 — Present)
• Former President, Ohio Health Information Management Association (OHIMA), 2022-2023
• Speaker, AHIMA Convention 2024: "AI-Assisted Coding: Governance Frameworks for Enterprise HIM"
• Peer Reviewer, *Perspectives in Health Information Management* (AHIMA journal)

ATS Keywords for Health Information Manager Resumes

Incorporate these terms naturally throughout your resume. ATS platforms like iCIMS, Workday, Taleo, and Oracle HCM scan for exact matches and semantic variations. | Category | Keywords | |---|---| | **Credentials** | RHIA, RHIT, CCS, CCS-P, CDIP, CHPS, CPHIMS, FAHIMA, CAHIIM | | **Coding Systems** | ICD-10-CM, ICD-10-PCS, CPT, HCPCS Level II, MS-DRG, APR-DRG, CMS-HCC, HCC-V28 | | **EHR Platforms** | Epic, Cerner (Oracle Health), MEDITECH, Allscripts, athenahealth | | **Coding Tools** | 3M CRS+, 3M 360 Encompass, Optum Encoder Pro, Nuance Clintegrity, Dolbey Fusion CAC, TruCode | | **Regulatory** | HIPAA, HITECH, TEFCA, FHIR, HL7, USCDI, CMS, OIG, RAC Audit | | **Programs** | Clinical Documentation Improvement (CDI), Release of Information (ROI), Revenue Cycle Management (RCM) | | **Metrics** | Coding Accuracy, DNFB Days, Case Mix Index (CMI), Denial Rate, Query Response Rate, CC/MCC Capture Rate | | **Skills** | Data Governance, Chart Completion, Physician Query, Medical Necessity Review, Charge Capture, Compliance Audit |

Skills Breakdown

Technical Skills

• **EHR Platform Expertise**: Hands-on experience with at least one major platform (Epic, Oracle Health/Cerner, MEDITECH) is non-negotiable. Epic dominance continues — it holds over 38% of the U.S. hospital EHR market — so Epic HIM module proficiency is the single highest-value technical skill for HIM professionals in 2026.
• **Encoder and CAC Proficiency**: 3M 360 Encompass, Optum Encoder Pro, and Dolbey Fusion are the three most widely deployed coding tools. AI-assisted computer-assisted coding (CAC) is rapidly becoming standard; candidates who can demonstrate experience with NLP-driven coding workflows have a significant edge.
• **Classification Systems**: Mastery of ICD-10-CM (diagnosis) and ICD-10-PCS (procedure) coding is foundational. Additionally, understand DRG grouper logic (MS-DRG for Medicare, APR-DRG for severity), CMS-HCC risk adjustment (especially the V28 model transition), and CPT/HCPCS for professional fee coding.
• **Interoperability Standards**: FHIR R4, HL7 v2, USCDI, and TEFCA are no longer "nice to know" — they are core competencies as health data exchange mandates expand. HIM professionals who understand how coded data flows through FHIR APIs to payers, public health agencies, and research networks will be in the highest demand.
• **Analytics and Reporting**: SQL, Tableau, Power BI, and Excel (pivot tables, VLOOKUP, Power Query) for building operational dashboards. The ability to translate coding data into executive-level KPI reporting is what separates managers from coders.

Leadership & Operational Skills

• **CDI Program Management**: Designing physician query workflows, measuring query response rates and agreement rates, and demonstrating CMI impact.
• **Compliance and Audit Response**: HIPAA risk assessments, OIG and RAC audit preparation, and maintaining documentation for regulatory defense.
• **Staff Development**: Coder recruitment, training on annual ICD-10 updates, productivity benchmarking against AHIMA standards, and retention strategies in a competitive labor market.
• **Revenue Cycle Optimization**: DNFB reduction, denial management, charge capture improvement, and financial impact quantification.
• **Change Management**: Leading EHR migrations, CAC deployments, and regulatory change implementation across multi-facility systems.

Common Mistakes on Health Information Manager Resumes

1. Listing Coding Systems Without Accuracy Metrics

Writing "Proficient in ICD-10-CM/PCS coding" tells a recruiter nothing. Write "Maintained 97.8% ICD-10-CM/PCS coding accuracy across 1,400 monthly inpatient charts on quarterly QA audits" instead. Accuracy rates, sample sizes, and audit frequencies are what hiring managers verify.

2. Omitting AHIMA Credentials or Burying Them in the Skills Section

RHIA and RHIT are not optional lines in a skills list — they are gatekeeping credentials. Place them immediately after your name in the resume header (e.g., "Rachel Tomlinson, RHIA, CHPS"). Many ATS systems and recruiters filter candidates based on these credential abbreviations in the first 10 lines of the document.

3. Using Generic Revenue Statements Without Dollar Figures

"Improved revenue cycle performance" is meaningless without quantification. Specify: "Reduced claim denials by 34%, recovering $3.8M in previously lost annual revenue through root-cause analysis of DRG mismatches and missing modifiers." Every revenue claim needs a dollar amount, a percentage, or both.

4. Ignoring CDI and Physician Query Metrics

Clinical Documentation Improvement is where HIM managers create the most measurable financial impact. If you managed or participated in a CDI program, include physician query volume, response rates, agreement rates, and the resulting CMI change. A 0.05-point CMI improvement in a 400-bed hospital can translate to millions in annual reimbursement.

5. Failing to Name Specific EHR Platforms and Encoder Tools

"Experience with electronic health records" could mean anything from Epic to a 1990s-era MEDITECH Magic system. Name the platform, the specific modules you used (e.g., Epic Resolute, Cerner PowerChart, 3M 360 Encompass), and the version or environment if relevant. ATS filters and recruiters scan for these exact product names.

6. Overlooking Compliance and Privacy Achievements

In an era of escalating HIPAA enforcement and expanding data exchange under TEFCA, compliance is not a background function — it is a core HIM responsibility. If you conducted risk assessments, responded to OIG/RAC audits, or maintained a zero-breach record, quantify it: number of assessments conducted, audit findings, and breach reduction metrics.

7. Writing a One-Size-Fits-All Resume

A resume for a CDI-focused HIM manager role should emphasize query rates, CMI impact, and physician engagement. A resume for an HIM director at a multi-hospital system should emphasize FTE management, budget oversight, and enterprise-wide operational metrics. Tailor the professional summary and the order of bullet points to match the specific posting.

Professional Summary Examples

Entry-Level (0-3 Years)

"RHIT-certified health information professional with 2 years of acute-care coding experience at a 520-bed Level I trauma center. Averaged 26 outpatient charts and 18 inpatient charts coded per day using 3M CRS+ Encoder with 96.9% accuracy on quarterly audits. Reduced chart completion deficiency backlog by 44% through implementation of automated physician reminder workflows in Epic. Eager to advance into an HIM coordinator role in a health system committed to data-driven operations."

Mid-Level (4-8 Years)

"RHIA-credentialed Health Information Manager with 6 years of progressive experience in coding operations, CDI program leadership, and EHR optimization across a 9-hospital system. Directed a 16-person coding team to 97.5% accuracy while increasing productivity 28% through 3M 360 Encompass CAC deployment. Reduced payer denials by $2.1M annually through denial root-cause analysis and coder education programs. Brings Lean Six Sigma Green Belt methodology to HIM process improvement and a track record of successful cross-departmental collaboration with compliance, revenue cycle, and clinical leadership."

Director Level (9+ Years)

"FAHIMA-recognized HIM Director with 13 years of experience leading enterprise health information operations across multi-state hospital systems. Currently oversee 130+ FTEs managing HIM, CDI, and ROI functions for a 19-hospital health system processing 9.4 million annual encounters. Delivered $15.2M in cumulative revenue cycle improvement through AI-assisted coding deployment, CDI program redesign, and denial prevention analytics. Deep expertise in HIPAA/HITECH compliance, TEFCA readiness, and FHIR-based interoperability with a proven record of zero extrapolated RAC overpayment findings across $1.2B in reviewed charges."

Frequently Asked Questions

What certifications do employers require for Health Information Manager roles?

The Registered Health Information Administrator (RHIA) credential from AHIMA is the gold standard for HIM manager and director positions. RHIA requires a CAHIIM-accredited bachelor's or master's degree in health information management and passing a 180-question certification exam. For entry-level roles, the RHIT (Registered Health Information Technician) — which requires an associate degree from a CAHIIM-accredited program — is often sufficient. Specialized certifications like CCS (Certified Coding Specialist), CDIP (Certified Documentation Improvement Practitioner), and CHPS (Certified in Healthcare Privacy and Security) significantly strengthen candidacy for mid-level and senior roles. For HIM directors at large health systems, the CPHIMS from HIMSS demonstrates health IT management competency and is increasingly listed as preferred.

What salary can I expect as a Health Information Manager?

The Bureau of Labor Statistics reports a median annual wage of $117,960 for medical and health services managers (SOC 11-9111) as of May 2024. Entry-level HIM coordinators and analysts typically earn between $55,000 and $72,000, depending on geographic market and facility size. Mid-level HIM managers earn between $80,000 and $110,000. HIM directors at large health systems and academic medical centers routinely earn $120,000 to $170,000, with the top 10% of medical and health services managers earning above $219,080. Geographic variation is significant: HIM managers in metropolitan areas like San Francisco, Boston, and New York earn 20-35% more than the national median.

How do I quantify achievements on a Health Information Manager resume?

Focus on five core metric categories: (1) Coding accuracy rates with sample sizes and audit frequency, (2) Financial impact in dollar terms — DNFB reduction, denial recovery, revenue cycle improvement, (3) Productivity metrics — charts coded per day, coding turnaround times, (4) CDI outcomes — query rates, physician response rates, case mix index changes, and (5) Compliance metrics — HIPAA risk assessments conducted, audit findings, breach incident counts. Every bullet point on your resume should contain at least one number. If you reduced DNFB days from 6.0 to 3.2, that number tells a clearer story than "improved chart completion timeliness."

Should I include Epic certification on my resume?

Yes, if you have it. Epic certifications (such as Epic HIM, Epic Resolute, or Epic Cadence) are employer-sponsored and costly, so they signal both competency and investment. However, many HIM professionals gain Epic proficiency through on-the-job experience rather than formal certification. In that case, list specific Epic modules you have worked with (e.g., "Epic HIM, Resolute Professional Billing, Willow, Beaker") in your Technical Skills section. Given that Epic holds over 38% of the U.S. hospital EHR market, demonstrating proficiency with the platform — certified or not — is a significant differentiator.

How is AI changing Health Information Management, and should my resume reflect it?

AI is rapidly transforming HIM through computer-assisted coding (CAC), ambient clinical documentation (Nuance DAX, Abridge), and predictive denial management. Solventum's (formerly 3M Health Information Systems) 360 Encompass system uses NLP to suggest codes from clinical documentation, and health systems are reporting 25-38% productivity gains from CAC adoption. If you have experience implementing, managing, or optimizing AI-assisted coding tools, this is a high-priority resume item. Include specific metrics: productivity improvements pre- and post-CAC deployment, accuracy maintenance during AI adoption, and any governance or validation work you performed. As ONC's HTI-5 proposed rule and TEFCA reshape data exchange requirements, HIM professionals who understand AI governance and interoperability standards will be the most competitive candidates through 2030 and beyond.

What is the difference between RHIA and RHIT, and which do I need?

RHIA (Registered Health Information Administrator) requires a bachelor's or master's degree from a CAHIIM-accredited HIM program and qualifies you for management, director, and C-suite advisory roles. RHIT (Registered Health Information Technician) requires an associate degree from a CAHIIM-accredited program and qualifies you for coder, analyst, and coordinator roles. Both credentials are administered by AHIMA and require continuing education for maintenance. For career advancement into HIM manager or director positions, RHIA is strongly preferred and often required. If you hold RHIT and are pursuing management, many universities offer RHIA bridge programs that allow RHIT-credentialed professionals to earn a bachelor's degree and sit for the RHIA exam.

Citations

1. Bureau of Labor Statistics. "Medical and Health Services Managers: Occupational Outlook Handbook." U.S. Department of Labor, 2024. https://www.bls.gov/ooh/management/medical-and-health-services-managers.htm
2. Bureau of Labor Statistics. "Occupational Employment and Wages, May 2023: 11-9111 Medical and Health Services Managers." U.S. Department of Labor. https://www.bls.gov/oes/2023/may/oes119111.htm
3. American Health Information Management Association (AHIMA). "Registered Health Information Administrator (RHIA) Certification." https://www.ahima.org/certification-careers/certifications-overview/rhia/
4. American Health Information Management Association (AHIMA). "Certified in Healthcare Privacy and Security (CHPS)." https://www.ahima.org/certification-careers/certification-exams/chps/
5. Healthcare Information and Management Systems Society (HIMSS). "CPHIMS: Certified Professional in Healthcare Information and Management Systems." https://www.himss.org/certifications/cphims/
6. U.S. Department of Health and Human Services. "TEFCA, America's National Interoperability Network, Reaches Nearly 500 Million Health Records Exchanged." HHS Press Room, 2026. https://www.hhs.gov/press-room/tefca-americas-national-interoperability-network-reaches-nearly-500-million-health-records-exchanged.html
7. Solventum (formerly 3M Health Information Systems). "Coding and Reimbursement System Plus (CRS+)." https://www.3m.com/3M/en_US/health-information-systems-us/improve-revenue-cycle/coding/facility/coding-reimbursement-system-plus/
8. Cleveland Clinic. "Health Information Manager: Career Options." Center for Health Sciences Education. https://my.clevelandclinic.org/departments/health-sciences-education/careers/career-options/health-information-manager
9. University of Wisconsin Extended Campus. "RHIA and Other Health Information Management Certifications." https://uwex.wisconsin.edu/stories-news/rhia-and-him-certifications/
10. University of Wisconsin Extended Campus. "How to Write the Perfect Health Information Resume and Cover Letter." https://uwex.wisconsin.edu/stories-news/how-to-write-himt-resume-and-cover-letter/