Vice President, Demand & Supply Planning
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
In This Role
- Set the strategic direction for Merchandise Financial Planning, forecasting, and re-forecasting across all categories and channels
- Lead the implementation, optimization, and enterprise adoption of a next-generation planning system, incorporating AI/ML, forecasting, scenario modeling, and lifecycle planning
- Align revenue targets, margin expectations, and inventory investment decisions in close partnership with Merchandising and Finance
- Shape and elevate global PO management practices, driving accountability for execution, on-time shipping, and fulfillment performance
- Lead regional supply initiatives in close partnership with planning, sourcing, and product development teams
- Translate planning system insights into actionable category-level strategies for Merchandising and Product teams
- Partner with Sales leadership to incorporate pipeline visibility, launch timing, and customer feedback into planning and investment decisions
- Develop and execute inventory strategies across stocked, MTO, hospitality, and drop-ship assortments
- Drive strategy and identify opportunities across vendor network in partnership with Sourcing, Merchandising and Product Development
- Establish lifecycle guardrails for new launches, replenishment, and exit strategies to improve turns and reduce aged inventory
- Guide initial buy logic, replenishment approaches, MOQ strategy, and lead time assumptions for assortments
- Partner with regional teams and vendors to ensure strong lead time performance, production alignment, and on-time delivery
- Lead supply planning alignment across key manufacturing regions to ensure forecast signals translate into executable supply plans
- Partner with technology and analytics teams to ensure data integrity, system adoption, and reporting consistency
- Optimize KPIs including forecast accuracy, excess, sell-through, weeks of supply, aged inventory, service levels, and lead time performance
- Lead monthly and quarterly business reviews
- Strengthen the merchant–planner operating model and embed disciplined, data-informed decision-making across the organization
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
Leadership and Team Management
- Guide function and/or department continuously optimizing team performance and adjusting strategies for optimal results
- Collaboratively establish clear, measurable goals for the team that align with broader organizational objectives, ensuring accountability and focus
- Monitor progress towards goals through regular check-ins and performance reviews, providing constructive feedback and guidance to help the team achieve their targets
- Facilitate effective communication and collaboration among team members, encouraging the sharing of ideas and best practices to drive innovation and successful implementation of digital solutions
- Foster individual growth and skill enhancement through regular feedback, training sessions, and professional development opportunities
- Promote a culture of continuous improvement by encouraging team members to analyze performance outcomes, identify areas for enhancement, and propose innovative solutions to overcome challenges
- Champion diversity, equity, and inclusion as core organizational values
- Partner with People & Culture on strategic initiatives to enhance employee experience, drive performance, foster diversity and inclusion, and ensure a positive and productive workplace culture
- Develop and manage the department’s budget, ensuring efficient allocation of resources and alignment with business priorities
- Drive accountability and performance through clear expectations, robust measurement systems, and recognition of achievements
- Collaborate with other senior leaders to set organizational priorities and ensure alignment across departments (Merchandising, Sourcing, Finance, Technology, and country teams)
The Ideal Person
- 15+ years of progressive leadership experience in planning, inventory, or supply alignment disciplines, with a demonstrated track record of increasing scope, ownership, and organizational impact
- Bachelor’s degree in Business, Supply Chain, Finance, Analytics, or a related field required
- Track record of shaping planning direction and driving supply chain improvements within complex, high-growth, high-SKU product environments
- Proven experience leading enterprise planning system implementations and digital transformations
- Demonstrated ability to advance data-driven, AI/ML-enabled decision environments
- Deep expertise in forecasting, MFP/OTB, inventory optimization, lifecycle management, and lead time management
- Experience working in a complex, multi-category, omnichannel environment
- Demonstrated leadership in strategic planning and organizational change
- Proven ability to build and scale high-performing teams while fostering a culture of accountability
- Ability to influence broadly and guide cross-functional executive decision-making
- Exposure to global vendors or manufacturing environments