QA Lead Manager

Role: QA Lead / Manager

Duration: Contract

Location: Remote
Work timing: 4:30PM to 12:30AM

Job Description:

Act as a hands-on QA Manager for delivery initiatives, focused on leading day-to-day test execution, writing and reviewing automation code, and supporting the team across multiple projects. This role ensures QA best practices are applied consistently throughout the implementation lifecycle, while aligning closely with the overall strategy set by QA leadership.

Key Responsibilities:

• Lead and manage daily QA execution activities across delivery projects.
  • Coach, mentor, and support both automation and manual QA engineers.
  • Implement and maintain scalable QA processes, testing standards, and delivery-focused governance (without owning overall QA strategy).
  • Collaborate closely with project managers, engineering teams, and customer stakeholders to ensure timely, high-quality releases.
  • Track and communicate QA metrics (e.g., defect leakage, test coverage, UAT success rate) to drive visibility and continuous improvement.
  • Champion and contribute to process improvement initiatives through retrospectives, training sessions, and tooling enhancements.

Ideal Background:

• Bachelors degree in Computer Science, Engineering, or equivalent technical experience.
  • 8+ years of experience in QA or software development, including 3+ years in a leadership role.
  • Strong technical background with hands-on expertise in Python, Java, JavaScript, SQL, and modern testing tools and frameworks.
  • Proven success managing QA teams and delivering across complex product lifecycles.
  • Experience with IVA (Intelligent Virtual Assistants) and IVR systems, including testing conversational voice agents effectively.
  • Deep understanding of SDLC, Agile methodologies, testing best practices, microservices architecture, and agent-based AI systems.
  • Skilled in CI/CD pipelines, Git, test management platforms, and supporting cross-functional delivery teams.
  • Excellent communication, collaboration, and organizational skills.

Thanks & Regards:

Kanika Katiyar

Associate Recruiter

Email:[email protected]

FCS Software Solutions Limited

https://www.fcsltd.com