Key accounts manager

Responsibilities:

• Develop a solid and trusting relationship between major key clients and company 
  

• Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery 
  

• Operate as a key customer advocate ? develop and maintain strong relationships with customers with the goal of best in class customer success 
  

• Coordinate with clients and decision makers to ensure timely contract and subscription renewals 
  

• Strategic planning to improve client results 
  

• Educate prospects and clients about Posist?s products and services through presentations and product demonstrations 
  

• Negotiating contracts with clients and establishing timeline of performance 
  

• Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training 
  

• Expanding relationships and bringing in new clients