Guest Relation Executive

Role & responsibilities

Managing the reception area and ensuring the office is neat and tidy.

Greeting and welcoming clients, customers and visitors courteously and professionally.

Answering phone calls and directing them to the appropriate staff member/department.

Handling incoming and outgoing mail and packages.

Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

Bachelors degree in any field.

Excellent communication and interpersonal skills.

Ability to prioritise tasks and great organisational capabilities.

Competency in managing time and solving everyday problems.

Customer-oriented mindset with a passion for providing exceptional service.

Fluency in English, Telugu. Hindi

Preferred candidate profile

1+ years of experience in a similar job or other customer-facing roles.

Proficiency in using computers and other office equipment.

Willingness to work in a fast-paced environment with multitasking ability.

Basic knowledge of Microsoft Office (MS Word and MS Excel).