Content Moderator & Review Research || Noida

Key Responsibilities

• Source, evaluate and moderate paid and organic user reviews to ensure they meet platform quality and authenticity guidelines

• Work on strategies to source organic reviews via site visits or copywriting

• Identify and flag spam, duplicate, misleading, or policy-violating content in reviews

• Ensure reviews adhere to platform content standards, tone, and community guidelines

• Conduct on-ground site visits to collect user reviews, feedback, and locality insights from residents, brokers, and stakeholders

• Facilitate and manage review collection activities to strengthen the authenticity and volume of platform content

• Analyze review data to identify patterns, trends, and user sentiment related to projects and localities

• Generate insights and summary reports based on review data to support content and product improvements

• Work with large datasets using MS Excel to track moderation activity, maintain review records, and identify anomalies

• Collaborate with cross-functional teams including content, product, and research to improve review quality and platform credibility

• Maintain consistency and fairness in moderation decisions across all review categories

• Continuously monitor and improve the review moderation process to enhance efficiency and accuracy.

Requirements

• Should have experience in content sourcing, moderation and content analysis

• Should have a background of content/ media of minimum 1-year

• Strong understanding of content quality standards and online review ecosystems

• Ability to analyze qualitative content and derive actionable insights from user reviews

• Proficiency in MS Excel and data analysis for tracking, reporting, and insights generation

• Willingness to travel for site visits and field-based review collection

• Strong attention to detail and ability to identify inconsistencies or suspicious content

• Excellent written and verbal communication skills

• A Bachelors degree in Journalism, Mass Communication, English, Business, or related fields (mandatory); Masters degree is an advantage

• Ability to work independently, prioritize tasks, and meet deadlines

Good to Have-

A proactive all-rounder who can balance content sourcing, moderation, on-ground execution, stakeholder interaction, and data analysis, and can turn raw user feedback into meaningful insights.

• Experience in the real estate industry

• Understanding of real estate terms, property types, and industry jargon

• Familiarity with user-generated content platforms and review moderation practices

• Basic knowledge of data analysis or reporting tools

• Experience in primary research, surveys, or field data collection

What We Offer

• Opportunity to work with one of Indias leading real estate portals.

• Exposure to large-scale user-generated content ecosystems.

• A collaborative work environment focused on content quality and user trust.

• Opportunity to contribute to improving the authenticity and transparency of property reviews for millions of users.