Community Manager
Requirements
What you?ll do:
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Create a holistic community program that engages audiences including Customers (restaurant owners, CXOs, CIOs), Consultants, Partners, Influencers, and future-thinking thought leaders
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Identify and develop relationships with key influencers, industry leaders, and relevant organizations to promote collaboration and partnership opportunities
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Organize and manage community events, webinars, and meetups to build brand awareness, showcase company offerings, and foster community growth
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Analyse key community metrics and provide regular reports to management on community growth, engagement, and trends
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Partner closely with the Marketing, Sales, Product, and Partner teams to align on building a series of networking opportunities for the business teams through offline events, networking dinners, webinars, podcasts, and other channels
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Actively build, track, and manage a community of customers, prospects, and partners and proactively create campaigns to engage with them on deeper levels
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Event Planning and Production Management including, but is not limited to:
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Identify the most relevant events in the FB and Technology domain worldwide
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Maintain connections with relevant stakeholders, event associations, and organisers
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Create and manage the timeline, program, and task list for all events
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Coming up with new and innovative ideas ? both for events and event promotion
Experience and skills required:
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5 + years of experience in a community role for a startup / B2B brand
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Extensive experience working across numerous owned channels and understanding how to use analytics to set and achieve KPIs.
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Exceptional writing skills and the ability to adapt the style, tone, and voice of our business for various types of content
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Excellent communicator and creative thinker, able to use data to inform all decisions.