Host/Hostess Job Description: Duties, Skills & Requirements

Key Takeaways

• Hosts and hostesses manage the first and last guest impression, directly impacting satisfaction scores, online reviews, and return visit rates
• Core responsibilities extend beyond greeting to include reservation management, table assignment optimization, wait list coordination, and cross-team communication
• The role requires strong multitasking ability, as peak service demands simultaneous phone handling, guest greeting, and table management
• Entry requirements are minimal (no degree required), making this one of the most accessible hospitality positions
• Median pay is $28,330 nationally, with fine dining and hotel restaurant hosts earning significantly above median