Key Takeaways
- Apply to the specific city and territory that matches your location — Stone has nearly 644+ open roles, and submitting a targeted application to your exact city through Greenhouse demonstrates serious intent and geographic readiness
- Build your CV around quantified sales metrics in Portuguese, using Stone's industry vocabulary like 'adquirência,' 'prospecção ativa,' and 'carteira de clientes' to pass Greenhouse keyword filters
- Prepare for a role-play or sales simulation by studying Stone's full product ecosystem — maquininhas, Stone Banking, credit lines, and software solutions — so you can pitch convincingly during interviews
- Emphasize your CNH, vehicle access, and willingness to work in the field on your CV and application, as these are baseline requirements that disqualify candidates early in Greenhouse screening
- Research Stone's competitive advantages versus Cielo, PagSeguro, and Getnet — interviewers expect you to articulate why a merchant should choose Stone, and generic answers about 'good service' won't differentiate you
- Show your 'atitude de dono' from the first interaction — follow up proactively after applying, ask insightful questions during interviews about territory strategy, and demonstrate that you'll treat Stone's business as your own
About Stone
Application Process
-
1
Explore Open Roles on Stone's Greenhouse Careers Page
Stone hosts all open positions through their Greenhouse-powered careers portal. Given that the company has nearly 644+ open roles at any time — most of them 'Agente Stone' field sales positions spread across dozens of Brazilian cities — start by filtering by location and role type. Pay close attention to whether the position is listed as external (externo), hybrid (híbrido), or remote, as Stone has distinct work models depending on the function.
-
2
Create Your Greenhouse Profile and Submit Your Application
Greenhouse will prompt you to upload your resume (CV), provide contact information, and answer role-specific screening questions. For Agente Stone positions, expect questions about your availability to work in the field, whether you have a vehicle or driver's license (CNH), and your familiarity with the assigned territory. Complete every field — Greenhouse flags incomplete applications, and Stone's recruiters use these answers for initial filtering.
-
3
Initial Screening by Stone's Talent Acquisition Team
Stone's recruiting team reviews applications that pass Greenhouse's automated filters. For commercial roles, they typically prioritize candidates with previous experience in external sales, financial products, or merchant acquisition. Expect a phone or video screening call within one to three weeks if your profile aligns, during which a recruiter will assess your communication skills, motivation, and understanding of Stone's business model.
-
4
Behavioral and Competency-Based Interview
Candidates who advance typically face a structured behavioral interview — often conducted via video call — with a hiring manager or regional sales leader. Stone values resilience, entrepreneurial mindset, and a genuine passion for serving small business owners. Prepare concrete examples of times you exceeded sales targets, handled rejection, or built client relationships from scratch.
-
5
Role-Play or Case Simulation (Commercial Roles)
For Agente Stone and Account Executive positions, many candidates report being asked to perform a simulated sales pitch or handle an objection scenario. This step tests your ability to communicate Stone's value proposition clearly, empathize with merchant pain points, and close with confidence. Familiarize yourself with Stone's product lineup — maquininhas (POS devices), Stone Banking, and credit solutions — before this stage.
-
6
Final Interview and Culture Fit Assessment
A final conversation with a senior leader or regional director typically focuses on alignment with Stone's cultural values: ownership mentality (dono do negócio), relentless customer focus, and collaborative teamwork. This round often explores your long-term career goals within Stone's ecosystem and your willingness to grow with the company as it expands into new markets and products.
-
7
Offer, Documentation, and Onboarding
Successful candidates receive a formal offer through Greenhouse's platform or via direct contact from the talent team. Stone's onboarding for Agentes typically includes an immersive training program (sometimes called 'Formação Stone') covering products, sales methodology, CRM tools, and the company's culture. Expect onboarding to be thorough and structured — Stone invests heavily in preparing new hires to succeed in the field.
Resume Tips for Stone
Write Your CV in Portuguese with Industry-Specific Terminology
Since Stone operates entirely in the Brazilian market and nearly all roles are Portuguese-language positions, submit your CV in Brazilian Portuguese unless explicitly told otherwise. Use fintech and payments industry terms naturally: 'adquirência,' 'maquininha,' 'taxa de conversão,' 'prospecção ativa,' 'carteira de clientes,' and 'ticket médio.' Greenhouse will parse these keywords during recruiter searches, and they signal that you understand the business.
Quantify Your Sales Results with Metrics Stone Cares About
Stone's commercial culture is intensely metrics-driven. Instead of writing 'responsible for sales in the region,' write 'grew active merchant portfolio from 45 to 120 clients in 8 months, achieving 135% of quarterly TPV target.' Include metrics like client acquisition numbers, retention rates, revenue growth percentages, and territory coverage. Greenhouse's scorecard system allows recruiters to rate candidates, and quantified achievements make scoring easier.
Highlight Field Sales and External Commercial Experience
With the overwhelming majority of Stone's open roles being 'Consultor(a) Comercial Externo,' your CV should prominently feature any experience working outside an office — visiting clients, managing territories, door-to-door prospecting, or attending trade events. If you've worked for competitors like PagSeguro, Cielo, Getnet, or SumUp, make this visible in your headline or professional summary. Stone recruiter searches in Greenhouse frequently filter by competitor experience.
Use Clean Formatting Compatible with Greenhouse's Parser
Greenhouse uses a resume parsing engine that works best with standard section headers (Experiência Profissional, Formação Acadêmica, Habilidades), simple bullet points, and a single-column layout. Avoid tables, graphics, icons, or multi-column designs — these can scramble your parsed data. Submit in PDF format to preserve formatting, and use a standard font like Arial or Calibri at 10-11pt.
Mention Your CNH and Vehicle Availability for Field Roles
Agente Stone positions require traveling to merchant locations throughout a designated territory. Many job descriptions explicitly list 'CNH categoria B' and personal vehicle as requirements. Include this information in a dedicated section or near the top of your CV — it's a basic filter that can eliminate candidates before a human even reviews the application. If you have motorcycle experience for dense urban areas, note that as well.
Demonstrate Knowledge of Small Business Challenges in Brazil
Stone's mission revolves around empowering PMEs. If you've previously worked with small business owners — in any capacity including banking, consulting, retail management, or even running your own business — highlight that experience prominently. Mention specific challenges like cash flow management, payment processing costs, or digital transformation. This signals cultural alignment with Stone's merchant-first philosophy.
Include Relevant Certifications and Training
Certifications in sales methodologies (SPIN Selling, Challenger Sale), CRM platforms (Salesforce, HubSpot), or financial products add weight to your application. Stone invests in training, but candidates who arrive with foundational knowledge in consultative selling or fintech products demonstrate initiative. List these in a dedicated 'Certificações' section so Greenhouse can parse them as distinct skills.
ATS System: Greenhouse
Greenhouse is a structured hiring platform that Stone uses to manage its high-volume recruitment across hundreds of open positions nationwide. The system parses resumes, scores candidates against role-specific scorecards, and moves applicants through customizable pipeline stages. With nearly 500 active roles, Stone's recruiters rely heavily on Greenhouse's search and filter capabilities to surface the best candidates quickly.
- Use a single-column, text-based CV format — Greenhouse's parser struggles with tables, graphics, and multi-column layouts that are common in Brazilian CV templates from Canva
- Include exact keywords from the job description, especially role-specific terms like 'consultor comercial externo,' 'prospecção,' 'venda consultiva,' and 'maquininha de cartão'
- Submit your CV as a PDF to preserve formatting while maintaining parsability — Greenhouse handles PDFs well compared to .docx files with complex formatting
- Complete all optional fields in the application form, including LinkedIn profile URL, as Greenhouse aggregates this data for recruiter review and incomplete profiles rank lower in searches
- Use standard Portuguese section headers like 'Experiência Profissional,' 'Formação Acadêmica,' and 'Habilidades' so the parser correctly categorizes your information
- If applying to multiple Stone locations, submit separate applications for each — Greenhouse treats each job posting as a distinct pipeline, and applying to the specific city shows intentionality
- Avoid special characters, emojis, or unusual formatting in section headers, as these can break Greenhouse's parsing and create garbled text in the recruiter's view
Interview Culture
Stone's interview culture mirrors its business culture: high-energy, direct, and deeply focused on results.
What Stone Looks For
- Atitude de dono (ownership mentality) — candidates who treat their territory and client base as their own business, taking full responsibility for results without waiting for direction
- Proven external sales experience with measurable results — particularly in B2B, financial products, payments, or merchant services, with clear metrics like client acquisition numbers and quota attainment
- Resilience and grit in high-rejection environments — Stone's field sales model involves door-to-door prospecting where hearing 'no' repeatedly is the norm, and they need people who don't lose motivation
- Genuine passion for empowering small business owners — candidates who understand the daily challenges faced by Brazilian PMEs and can articulate how Stone's solutions address those pain points
- Strong communication and consultative selling skills — the ability to listen to a merchant's needs, diagnose their payment processing challenges, and recommend tailored Stone products rather than using hard-sell tactics
- Geographic knowledge and mobility within the target territory — familiarity with the assigned city's commercial zones, merchant density areas, and willingness to spend full days in the field visiting businesses
- Cultural alignment with Stone's fast-paced, meritocratic environment — comfort with ambitious targets, transparent performance metrics, and a competitive yet collaborative team dynamic
- Adaptability and tech-savviness — comfort using CRM tools, mobile apps, and digital reporting systems that are central to how Stone manages its field operations and client relationships
Frequently Asked Questions
How long does Stone's hiring process typically take from application to offer?
Should I submit my resume in Portuguese or English when applying to Stone?
Do I need previous fintech or payments industry experience to work at Stone?
Does Stone require a cover letter with applications submitted through Greenhouse?
Can I apply to multiple Stone positions in different cities simultaneously?
What is the interview format for Agente Stone commercial consultant roles?
What kind of career growth can I expect at Stone as an Agente?
How should I optimize my Greenhouse application to pass Stone's initial screening?
Does Stone offer remote or hybrid work arrangements for commercial roles?
Sample Open Positions
- Account Executive - Clientes Inativos (Churn) - Híbrido - SP
- Agente Stone - Consultor(a) Comercial Externo | Aracaju/SE
- Agente Stone - Consultor(a) Comercial Externo | Belém/PA
- Agente Stone - Consultor(a) Comercial Externo | Belo Horizonte/MG
- Agente Stone - Consultor(a) Comercial Externo | Campina Grande/PB
Related Resources
Sources
- Stone Careers - Open Positions — Greenhouse / Stone
- StoneCo Ltd. - About Us and Investor Relations — StoneCo Ltd.
- Stone Company Reviews and Interview Experiences — Glassdoor Brasil
- Greenhouse Help Center - How Resume Parsing Works — Greenhouse Software