How to Apply to ServiceTitan

About ServiceTitan

ServiceTitan, Inc. is the dominant operating system for the trades and home services economy — the software that runs the office, dispatch, and field for HVAC, plumbing, electrical, roofing, garage door, water treatment, and pest control contractors across North America. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan — two USC graduates who watched their fathers, both contractors, struggle to run paper-based businesses — the company set out to bring modern enterprise software to an industry that had been ignored by Silicon Valley for decades. Roughly fourteen years later, ServiceTitan serves more than 12,000 contractor businesses, employs approximately 3,000 people, and crossed $685 million in annual recurring revenue ahead of its NASDAQ IPO in December 2024 under the ticker TTAN. The stock, priced at $71 per share, opened at $97 on its first day of trading — one of the strongest software debuts of the post-2022 freeze and a signal that public markets were finally willing to pay attention to vertical SaaS again. The headquarters sits at 800 N Brand Boulevard in Glendale, California — a tower in the heart of the Glendale media and tech corridor, not on the Westside or the Peninsula. That location is intentional and worth understanding before you apply. ServiceTitan was built in Los Angeles by founders who wanted to be close to the actual customers they were serving — small and mid-market contractors who run service businesses from suburban industrial parks, not enterprise procurement teams in San Francisco. The company carries that operator-meets-engineer culture in everything from how it runs sales (deeply consultative, ride-along visits to customer shops) to how it builds product (heavy investment in research with technicians and dispatchers, not just business owners). Other major hubs include Plano TX, Salt Lake City UT, St. Louis MO, Chicago IL, Toronto, and meaningful international engineering centers in Yerevan (Armenia) and Warsaw (Poland), with smaller satellite presences in India and Australia. A large fraction of non-customer-facing roles are designated US Remote or Canada Remote, but "remote" at ServiceTitan still leans toward Pacific and Mountain time-zone overlap because the customer base and a heavy slice of the leadership are anchored in Glendale. The product surface has expanded well beyond the original ServiceTitan core platform. The acquisition of FieldRoutes brought a dedicated pest control and lawn care vertical into the family. Pricebook, Dispatch, Marketing Pro, Phones Pro, Payments, and the new wave of AI Pro features layer revenue and operations intelligence on top of the system of record. A growing FinTech business — financing, payments, capital — is one of the company's most strategic bets and is currently hiring aggressively. Roofing, commercial, and multi-family expansion are the loudest growth themes coming out of recent earnings. If you are reading this guide, you are looking at a public, profitable-on-an-adjusted-basis vertical SaaS company that has crossed the threshold from "hot startup" to "infrastructure of an industry" — which changes everything about how it hires, how it interviews, and what it expects on day one. This guide is written for resumegeni.com readers who want a clear, honest read on what it actually takes to get hired at ServiceTitan in 2026. We covered the careers site live, verified the applicant tracking system, and worked through the patterns that show up across the engineering, sales, customer success, implementation, and product roles currently posted. Read it through once before you write your resume, then come back to the resume tips section when you are ready to tailor.

Application Process

1
Start at careers
Start at careers.servicetitan.com — this is the canonical landing page and it redirects you into the company's About/Careers content on servicetitan.com before pushing you into the job board itself. Do not apply through third-party aggregators like LinkedIn Easy Apply or Indeed if you can avoid it. ServiceTitan's recruiting team works directly out of Workday, and applications that arrive through the official portal are scored, routed, and screened more reliably than imports from external sources.
2
Click into any open role and you will land on Workday
Click into any open role and you will land on Workday — specifically servicetitan.wd1.myworkdayjobs.com/ServiceTitan. This is the company's only ATS for posted external roles. You will create (or sign into) a Workday candidate account, which persists across applications. If you have applied to other Workday-powered companies before — Salesforce, Adobe, NVIDIA, Workday itself — your profile data does not carry over; each tenant is a separate database. Plan to spend 20 to 30 minutes on a first application and 8 to 12 on subsequent ones.
3
Upload your resume as a PDF
Upload your resume as a PDF. Workday's parser will attempt to auto-fill your work history, education, and skills into structured fields. Always assume the parser made mistakes. After it finishes, walk through every section — Experience, Education, Skills, Languages, Websites — and correct anything that came across wrong. Pay special attention to dates (Workday is strict about month/year format), employer names (do not let it shorten "Goldman Sachs" to "Goldman"), and job titles (do not let it lose "Senior" or "Staff"). The recruiter will see the structured fields, not just your PDF.
4
Complete the voluntary self-identification section honestly or decline
Complete the voluntary self-identification section honestly or decline — both are legitimate. ServiceTitan reports EEO data as a US public company, but no individual answer is shared with the hiring team. Skipping these questions does not penalize your application.
5
Answer the work authorization questions carefully
Answer the work authorization questions carefully. ServiceTitan sponsors H-1B and TN visas for some specialized engineering roles but is not a heavy sponsor across the board. Sales, customer success, and implementation roles in the US almost always require existing work authorization. Roles posted in Yerevan, Warsaw, Toronto, or India have local hiring processes and the visa logic flips. Read the role's location language carefully before assuming sponsorship is on the table.
6
Submit and expect an automated confirmation email within minutes
Submit and expect an automated confirmation email within minutes. The first human touchpoint — usually a recruiter screen — typically arrives in 5 to 15 business days for in-demand roles and longer for senior or specialized positions. ServiceTitan does not currently use one-way video assessments (HireVue, Spark Hire) as a standard step, which is a meaningful quality-of-life win versus many peer SaaS companies.
7
If you are referred by a current employee, ask them to submit the referral throu
If you are referred by a current employee, ask them to submit the referral through the internal Workday referral portal before you apply. Referrals are tracked, surfaced to recruiters, and meaningfully accelerate first-round scheduling. A LinkedIn DM from a friend who works there does not count as a referral — it has to be in the system.
8
After the recruiter screen, expect a hiring manager conversation, then a role-sp
After the recruiter screen, expect a hiring manager conversation, then a role-specific assessment or panel, then a values/cross-functional round. Most loops resolve in three to six weeks from first recruiter contact to offer. Senior engineering and director-level loops can stretch to eight weeks. If you go three weeks without an update, send a polite follow-up to the recruiter — do not assume silence is a no.

Resume Tips for ServiceTitan

recommended

Lead with the trades and home services context if you have it

Lead with the trades and home services context if you have it. ServiceTitan hires people who actually understand the customer — former dispatchers, ex-contractors, people who worked in HVAC distribution, OEM channel veterans, people who sold into plumbing or roofing companies. If any part of your background touches the field service or skilled trades world, put it in your professional summary line and again in the relevant role bullet. This is rare in candidate pools and it is a measurable advantage.

recommended

Quantify like a vertical SaaS company quantifies

Quantify like a vertical SaaS company quantifies. ServiceTitan reviewers are fluent in ARR, NRR, GRR, NDR, payback period, magic number, ACV, ramp time, quota attainment, and pipeline coverage. If you are an AE, lead every relevant bullet with attainment percentage, ACV, and segment (SMB, mid-market, enterprise). If you are a CSM, lead with NRR, GRR, churn percentage, and book size. If you are an engineer, lead with measurable system outcomes — latency reduced, throughput gained, incidents eliminated, deployment frequency increased — not adjective-laden descriptions of what you worked on.

recommended

Match the stack honestly for engineering roles

Match the stack honestly for engineering roles. ServiceTitan's primary backend is .NET / C# with significant Java and Kotlin in newer services, Go in some platform infrastructure, and TypeScript / React on the front end. Mobile work is native iOS (Swift) and Android (Kotlin). Data is heavy on Microsoft SQL Server with growing PostgreSQL, Snowflake for analytics, and Kafka for event streaming. If your background is Python-heavy, do not pretend otherwise — call out the polyglot work you have done and lean into the patterns (distributed systems, event-driven design, multi-tenant SaaS) that transfer.

recommended

Use the exact role title from the job posting in your resume header or summary

Use the exact role title from the job posting in your resume header or summary. Workday's recruiter view groups candidates by requisition and surfaces title matches. "Senior Software Engineer, Backend" beats "Senior Engineer" beats "Software Developer" when you are applying to a Senior Software Engineer requisition. The same logic applies to "Account Executive, Mid-Market" versus a generic "Sales Executive" header.

recommended

Show industry-relevant integrations and standards

Show industry-relevant integrations and standards. If you have worked with QuickBooks, Sage Intacct, NetSuite, Stripe, Plaid, Twilio, SendGrid, Salesforce, HubSpot, or any of the financial-services and communications infrastructure that ServiceTitan integrates with, name them. If you have built anything that has to handle multi-tenancy, role-based access, or franchise/parent-child account hierarchies, that maps directly to the product.

recommended

For sales and revenue roles, list your tools stack explicitly: Salesforce, Outre

For sales and revenue roles, list your tools stack explicitly: Salesforce, Outreach or Salesloft, Gong or Chorus, ZoomInfo or Apollo, LinkedIn Sales Navigator, 6sense or Demandbase. Hiring managers scan for these. If you ran MEDDPICC, MEDDIC, Command of the Message, Challenger, or Sandler as your formal methodology, name it — ServiceTitan's commercial org is a MEDDPICC shop in most segments and methodology fluency is a screening signal.

recommended

Show local presence if you are applying to a hub role

Show local presence if you are applying to a hub role. "Glendale, CA" or "Plano, TX" in your header for hub-anchored roles signals you do not need relocation, which materially improves your odds in tied races. If you are applying to a US Remote role, put your nearest major metro and time zone ("Denver, CO — MT") rather than just "United States." Pacific and Mountain time zone candidates are easier to schedule against the Glendale-anchored leadership team.

recommended

Trim ruthlessly

Trim ruthlessly. Two pages maximum for senior individual contributors and managers, one page for everyone with under eight years of experience. Workday's recruiter view shows the parsed summary first and the PDF second. A clean parse beats a beautiful PDF that the parser mangles.

recommended

Avoid color-block templates, multi-column layouts, headshots, and graphical skil

Avoid color-block templates, multi-column layouts, headshots, and graphical skill bars. Workday's parser handles single-column black-text-on-white resumes reliably and chokes on everything else. Save the visual flourish for your portfolio site and link to it from the header instead.

recommended

Customize the skills section to mirror the job posting's required and preferred

Customize the skills section to mirror the job posting's required and preferred skills, in the same wording. Do not keyword-stuff — list what you actually know. Workday surfaces skill matches to recruiters as a numeric overlap, and a clean 70 to 90 percent overlap on a real list is far more credible than a 100 percent overlap that obviously copy-pastes the posting.

ATS System: Workday Recruiting

ServiceTitan runs all external hiring through Workday Recruiting at servicetitan.wd1.myworkdayjobs.com under the ServiceTitan tenant. We verified the live job board API as of 2026-04-17 and confirmed approximately 97 active externally posted requisitions across engineering, sales, customer success, implementation, product, IT, and finance. Workday is the same ATS used by most of ServiceTitan's enterprise SaaS peers — Salesforce, Adobe, NVIDIA, ServiceNow — so the candidate experience will feel familiar if you have applied broadly in the industry. The parser is decent on standard PDF resumes but stumbles on multi-column layouts, embedded tables, headshots, and unusual fonts. Optimize your resume for the parser first and the human reviewer second.

Submit a single-column PDF in a standard font (Calibri, Arial, Helvetica, Inter, Source Sans). Avoid columns, text boxes, headers/footers with critical content, and any graphic that conveys information.
After the parser auto-fills your Workday profile, manually correct every field — especially employer names, job titles, dates, and skills. The recruiter's first view is the structured profile, not your PDF.
Use ISO-style date formatting (MM/YYYY) in your resume so the Workday parser does not invent dates. Workday is unforgiving with mixed date styles.
Build out the Skills section in your Workday profile to mirror the posted job's required and preferred skills, using the same vocabulary. Workday computes a skill overlap score that recruiters can sort by.
Save your Workday profile after the first application and reuse it for any other ServiceTitan role you apply to. You do not want to re-key everything for every requisition.
Do not apply through LinkedIn Easy Apply when a direct Workday application is possible. The LinkedIn-imported profile lands in Workday with sparser data and weaker parsing fidelity.
If you are referred internally, make sure the referrer submits through the internal Workday referral portal before you apply — referral linkage has to happen on the Workday side to be tracked.

Interview Culture

ServiceTitan's interview process is deliberately structured around a few non-negotiable themes: do you understand the customer, do you raise the bar technically or commercially in your function, and do you actually want to be here for the long haul. The standard loop runs four to five rounds after the recruiter screen, scheduled across two to four weeks. Round one is almost always a hiring manager conversation focused on background, motivation for ServiceTitan specifically (not vertical SaaS in general, not just "a public company," but ServiceTitan), and a working theory of how you would approach the role's first six months. Come prepared with at least three thoughtful questions about the team, the product surface you would touch, and the trades industry — not generic culture questions. For engineering roles, expect a technical phone screen followed by an on-site loop (almost always virtual now) of three to four sessions. The technical screen is typically a live coding problem in your language of choice — moderate difficulty, focused on data structures, clean code, and how you reason out loud rather than gotcha algorithms. The on-site loop adds a system design round (calibrated to your level — junior candidates get scoped problems, senior candidates get open-ended multi-tenant SaaS problems involving scale, isolation, and data modeling), a deep technical conversation on something from your background (be ready to draw an architecture diagram of a real system you built), and a values/cross-functional round with a product manager, peer engineer, or director. The bar on system design is real and trends toward practical multi-tenancy questions you will actually face on the job — pricing, dispatching, data isolation across customer tenants, event ingestion at scale. For sales roles (AE, Strategic, Mid-Market, FinTech, Enterprise Property Care, Roofing), expect a structured loop that includes the hiring manager, a sales leader one or two levels up, a peer AE or Sales Engineer, and a final "closer" round with a director or VP. Somewhere in the loop you will be asked to deliver a mock discovery or a mock pitch — usually with 24 to 48 hours of prep against a fictional contractor scenario the team provides. Come prepared with a real MEDDPICC or Command of the Message walkthrough on a deal you have actually run, including what went wrong and what you would do differently. ServiceTitan's commercial leaders care about discipline and self-awareness as much as raw attainment — "I crushed my number" is a worse answer than "I missed Q2 by 12 percent because I misread the buying committee, and here is how I rebuilt my qualification process." For customer success and implementation roles, the loop tilts heavier on situational and behavioral interviewing. Be ready to walk through a customer escalation in detail — what was at stake, who the stakeholders were, how you diagnosed the underlying issue versus the symptom, what trade-offs you made, what the outcome was, and what you learned. Implementation consultants should expect at least one round focused specifically on project management mechanics (timelines, RACI, stakeholder management across a contractor's owner, GM, dispatcher, and field tech), and a working knowledge of trades operations is genuinely valuable here — not just claimed but probed. If you have configured Salesforce, NetSuite, HubSpot, Workday, or any other complex system for a customer, walk through the methodology you used. Values come up explicitly throughout. ServiceTitan's stated values cluster around customer obsession, ownership, raising the bar, candor, and "playing for the team," and the loop is built to probe each one. Expect at least one round that is almost entirely behavioral, structured around STAR-format stories. Prepare two or three concrete stories per value — drawn from real situations, not hypothetical or invented. Recruiters and hiring managers are good at spotting fabrications and the worst signal you can send is a too-perfect story without specifics.

What ServiceTitan Looks For

Customer obsession that shows up in specifics — not the phrase itself, but evidence that you have spent real time with end users, designed around their actual workflow, and made trade-offs in their favor when it cost you something internally.
Ownership end-to-end. ServiceTitan's culture punishes finger-pointing and rewards people who pick up the dropped thing without being asked. Your strongest stories should show you taking responsibility for outcomes that were technically not your job.
Genuine interest in the trades and home services industry. Candidates who can discuss the difference between a residential HVAC install and a commercial service contract, or who understand why dispatch density matters more than headcount for a plumbing business, stand out instantly. You do not need to come from the industry, but you do need to show up curious about it.
Operating rigor. ServiceTitan is a metrics-driven, MEDDPICC-shaped, pipeline-reviewed culture. Engineers ship behind feature flags and instrument everything. Sellers forecast weekly and qualify hard. CSMs run health scores and renewal motions on a calendar. Show evidence of operating with that level of discipline in your prior roles.
Polyglot technical fluency for engineering candidates. The codebase spans .NET, Java, Kotlin, Go, TypeScript, and SQL Server with growing Postgres and Snowflake. Strong fundamentals in distributed systems, multi-tenancy, and event-driven architecture matter more than depth in any single framework.
Public-company readiness. As of December 2024, ServiceTitan trades on NASDAQ as TTAN and operates under the disclosure, controls, and investor-relations cadence of a public SaaS company. Candidates who have worked through SOX controls, public earnings cycles, segment reporting, or regulated financial product launches have a meaningful edge in finance, legal, security, and senior operating roles.
Time-zone overlap with Glendale and the customer base. ServiceTitan is increasingly distributed but the leadership and product center of gravity remains Pacific time. US Remote candidates in Pacific or Mountain time, or in major hub cities (Plano, Salt Lake City, St. Louis, Chicago), schedule and integrate more easily.
Long-horizon thinkers. The company's stated ambition is to be the operating system for the trades for decades, not to flip on a five-year horizon. Candidates who frame their next role in terms of "what I want to build over the next five years" beat candidates who frame it as "my next title bump."

Frequently Asked Questions

What ATS does ServiceTitan use?

ServiceTitan uses Workday Recruiting at servicetitan.wd1.myworkdayjobs.com under the ServiceTitan tenant. We verified the live job board API as of April 2026 — there is no Greenhouse, Lever, Ashby, iCIMS, or SmartRecruiters in the path. Apply directly through the official careers site to land cleanly in the system.

Where is ServiceTitan headquartered and is the role really remote?

Headquarters is at 800 N Brand Boulevard in Glendale, California. The company has major hubs in Plano TX, Salt Lake City UT, St. Louis MO, Chicago IL, and Toronto, plus international engineering centers in Yerevan (Armenia) and Warsaw (Poland). Many roles are posted as US Remote or Canada Remote — those are genuinely remote, but Pacific and Mountain time zone candidates have a meaningful scheduling and integration advantage because leadership and the bulk of the customer base are anchored in Glendale.

Is ServiceTitan a public company?

Yes. ServiceTitan IPO'd on NASDAQ on December 12, 2024 under the ticker TTAN, pricing at $71 per share and opening at $97 — one of the strongest software debuts since the 2022 freeze. That changes how the company hires and operates: more rigor on disclosure, controls, and forecasting, and a higher bar on operating discipline across all functions.

What is ServiceTitan's annual revenue and headcount?

ServiceTitan crossed approximately $685 million in annual recurring revenue (ARR) heading into its IPO and employs roughly 3,000 people globally as of 2026. The customer base is 12,000+ trades and home services contractors across HVAC, plumbing, electrical, roofing, garage door, water treatment, and pest control.

What technologies does the engineering team use?

The primary backend stack is .NET / C# with significant Java and Kotlin in newer services and Go in parts of the platform layer. Front end is TypeScript and React. Mobile is native Swift (iOS) and Kotlin (Android). Data lives in Microsoft SQL Server with growing PostgreSQL, Snowflake for analytics, and Kafka for event streaming. Multi-tenancy and event-driven design come up in every engineering loop.

Does ServiceTitan sponsor visas?

ServiceTitan sponsors H-1B and TN visas for some specialized engineering roles but is not a heavy sponsor across the board. Sales, customer success, and implementation roles in the US generally require existing work authorization. International postings in Yerevan, Warsaw, Toronto, India, and Australia have local hiring processes — read the role's location language carefully before assuming sponsorship is on the table.

How long does the ServiceTitan interview process take?

Most loops resolve in three to six weeks from first recruiter contact to offer. Senior engineering and director-level loops can stretch to eight weeks. Expect a recruiter screen, a hiring manager conversation, a role-specific assessment or panel (technical for engineers, mock pitch for AEs, scenario for CSMs and implementation), and a values/cross-functional round.

What are the most active hiring areas at ServiceTitan in 2026?

Based on the live Workday board, engineering is the largest single category, followed by sales (with a significant FinTech sales push tied to the company's payments and financing products), customer success, implementation, IT, and product. The roofing, commercial, multi-family, and FinTech expansions are the loudest growth themes. International engineering hiring in Yerevan and Warsaw is meaningful and ongoing.

What sales methodology does ServiceTitan use?

The commercial organization is a MEDDPICC shop in most segments, with Command of the Message common in higher-touch enterprise motions. If you have run MEDDPICC, MEDDIC, Command of the Message, Challenger, or Sandler as a formal methodology, name it explicitly on your resume and be ready to walk through a real deal you ran with it. Methodology fluency is a screening signal.

How important is trades industry experience?

It is genuinely valuable but not strictly required for most roles. Candidates with backgrounds in HVAC, plumbing, electrical, roofing, distribution channel sales, OEM channel work, or field service software stand out instantly because the candidate pool is thin on that dimension. If you have any of it, lead with it. If you do not, show up to interviews having done real homework on how a residential HVAC business actually runs.

Does ServiceTitan use one-way video interviews like HireVue?

As of April 2026, ServiceTitan does not use one-way video assessments as a standard step in the loop. Recruiter screens, hiring manager conversations, and panel rounds are all conducted live (almost always over Zoom or Google Meet). This is a meaningful quality-of-life advantage versus many peer SaaS companies.

Can I apply to multiple roles at ServiceTitan at the same time?

Yes, you can apply to multiple requisitions, but be selective. Recruiters can see all of your applications across the Workday tenant. Applying to five wildly different roles signals you do not know what you want and weakens every application. Pick the one or two roles that genuinely fit your background and tailor each application carefully.

How to Apply to ServiceTitan

Key Takeaways

About ServiceTitan

Application Process

Resume Tips for ServiceTitan

Lead with the trades and home services context if you have it

Quantify like a vertical SaaS company quantifies

Match the stack honestly for engineering roles

Use the exact role title from the job posting in your resume header or summary

Show industry-relevant integrations and standards

For sales and revenue roles, list your tools stack explicitly: Salesforce, Outre

Show local presence if you are applying to a hub role

Trim ruthlessly

Avoid color-block templates, multi-column layouts, headshots, and graphical skil

Customize the skills section to mirror the job posting's required and preferred

ATS System: Workday Recruiting

Interview Culture

What ServiceTitan Looks For

Frequently Asked Questions

Open Positions

Related Resources

Career Guides for ServiceTitan Roles

Similar Companies

Related Articles

Sources