How to Apply to PNC Financial Services

9 min read Last updated March 6, 2026 352 open positions
Blake Crosley
Blake Crosley Researched using publicly available information, hiring data, and ATS analysis.

Key Takeaways

  • PNC is one of the largest U.S. banks with approximately 60,000 employees and over 352+ open openings, offering significant career opportunities across retail banking, mortgage, wealth management, technology, and corporate functions.
  • Applications are processed through Workday — optimize your resume for ATS parsing by using clean formatting, relevant keywords from job descriptions, and completing all profile fields thoroughly.
  • Behavioral interviews using the STAR method are a common feature of PNC's hiring process — prepare specific examples demonstrating client relationship skills, compliance awareness, teamwork, and results-driven performance.
  • Financial licenses and certifications are critical for many PNC roles — ensure these are prominently displayed on your resume and that you can verify active status during the screening process.
  • PNC's culture emphasizes relationships, community, and inclusion — demonstrating alignment with these values throughout your application and interviews can meaningfully strengthen your candidacy.
  • Quantify your professional achievements with specific metrics relevant to banking — portfolio size, loan volume, sales targets achieved, customer satisfaction scores, and similar data points resonate strongly with PNC hiring managers.
  • Monitor your Workday candidate portal actively after applying — assessments, interview invitations, and status updates are commonly communicated through the platform and associated email notifications.

About PNC Financial Services

PNC Financial Services Group is one of the largest diversified financial services companies in the United States, headquartered in Pittsburgh, Pennsylvania. With approximately 60,000 employees and a significant branch network spanning key markets across the eastern and central United States, PNC offers a broad range of services including retail banking, corporate and institutional banking, asset management, and residential mortgage banking. The company has grown substantially through strategic acquisitions, most notably its 2021 acquisition of BBVA USA, which expanded its national footprint considerably. PNC is commonly recognized for its commitment to community development, financial education initiatives like its 'Grow Up Great' early childhood education program, and a culture that emphasizes employee development and inclusion. The company consistently ranks among the top U.S. banks by assets and is publicly traded on the NYSE. PNC's culture is often described by employees as collaborative, relationship-driven, and focused on long-term career growth, making it an attractive employer for professionals across banking, technology, risk management, and wealth management disciplines.

Application Process

  1. 1
    Explore Open Positions on PNC's Workday Careers Portal

    Begin your application journey by visiting PNC's official careers page hosted on Workday (pnc.wd5.myworkdayjobs.com). With over 1,500 active job postings at any given time, PNC offers roles across retail banking, mortgage lending, wealth management, technology, risk, and corporate functions. Use the search filters to narrow results by keyword, location, job family, and experience level. Take time to read full job descriptions carefully, noting specific qualifications, required certifications (such as NMLS for mortgage roles), and preferred experience. Many applicants find it helpful to set up job alerts within the Workday portal so they are notified when new positions matching their criteria are posted.

  2. 2
    Create or Log Into Your Workday Candidate Profile

    PNC uses Workday as its applicant tracking system, so you will need to create a candidate profile before submitting an application. You can typically sign in using an existing Workday account if you've applied to other companies using the same platform, or create a new one using your email address or LinkedIn credentials. Your profile will store your resume, contact information, work history, and education details. Completing your profile thoroughly is important because Workday's system commonly parses and indexes this information for recruiter searches. Ensure all fields are filled out accurately, as incomplete profiles may be deprioritized in candidate searches.

  3. 3
    Tailor and Submit Your Application Materials

    Once you've identified a suitable role, customize your resume and any additional materials to align with the specific job description. Upload a clean, ATS-friendly resume in PDF or Word format. Workday will attempt to auto-populate fields from your uploaded resume, so review each section carefully for parsing errors and correct them manually. You may also be asked to answer screening questions specific to the role — for example, mortgage positions may ask about your NMLS registration status, while Private Bank roles may inquire about assets under management experience. Answer all questions completely and honestly, as these responses are commonly used for initial candidate filtering.

  4. 4
    Complete Pre-Employment Assessments (If Applicable)

    For certain roles, particularly in retail banking (such as Personal Banker or Relationship Strategist positions), PNC may require candidates to complete online assessments. These assessments typically evaluate situational judgment, customer service aptitude, numerical reasoning, or role-specific competencies. Many applicants report receiving assessment invitations via email shortly after submitting their application. Complete these promptly, as delays may slow your candidacy. Practice common banking situational judgment scenarios beforehand, focusing on customer-first decision-making, compliance awareness, and teamwork — values that align with PNC's stated corporate culture.

  5. 5
    Phone or Video Screening with a Recruiter

    Candidates who pass initial screening and assessments are typically contacted by a PNC recruiter for a phone or video interview. This conversation commonly lasts 20-45 minutes and focuses on your background, interest in PNC, salary expectations, availability, and basic role-fit questions. Recruiters may also verify licensure requirements (e.g., Series 6, Series 7, NMLS for financial advisor and mortgage roles). Be prepared to articulate why you're interested in PNC specifically, referencing the company's values, market position, or growth trajectory. This is also your opportunity to ask questions about the team, role expectations, and next steps in the process.

  6. 6
    Hiring Manager and Panel Interviews

    Following a successful recruiter screen, candidates typically advance to one or more interviews with the hiring manager and potentially a panel of team members or cross-functional stakeholders. These interviews are commonly conducted via video conference or in person, depending on the role and location. PNC interviews often incorporate behavioral questions using the STAR method (Situation, Task, Action, Result), as well as role-specific technical questions. For example, mortgage loan officer candidates may discuss pipeline management and referral strategies, while data analysis roles may involve case-study or scenario-based questions. Senior-level positions may include multiple interview rounds with progressively senior leaders.

  7. 7
    Background Check, Offer, and Onboarding

    Candidates who successfully complete the interview process will typically receive a conditional offer of employment, contingent upon passing a comprehensive background check. As a regulated financial institution, PNC commonly conducts criminal background checks, credit history reviews, employment verification, and education verification. Certain roles may also require fingerprinting and regulatory screening. Once cleared, you'll receive a formal offer letter and begin the onboarding process, which many employees describe as structured and thorough, including orientation sessions, compliance training, and role-specific training programs. PNC is known for investing in new employee development from day one.

Resume Tips for PNC Financial Services

critical

Mirror the Language of PNC's Job Descriptions

PNC's Workday system uses keyword matching to help recruiters identify qualified candidates. Carefully review the job posting and incorporate relevant terminology directly into your resume. For instance, if a posting mentions 'relationship management,' 'cross-selling,' 'portfolio growth,' or 'fiduciary services,' use these exact phrases where they authentically describe your experience. Avoid generic banking jargon and instead match the specific vocabulary PNC uses. This practice increases the likelihood that your resume surfaces in recruiter keyword searches within Workday.

critical

Quantify Your Achievements with Financial Metrics

Banking and financial services hiring managers are data-driven. Instead of saying 'managed a portfolio of clients,' specify 'managed a portfolio of 150+ high-net-worth clients with combined AUM of $200M.' For mortgage roles, include metrics like loan volume, close rates, and pipeline size. For retail banking, reference sales goals achieved, customer satisfaction scores, or account growth percentages. Quantified achievements demonstrate impact and make your resume stand out in a competitive applicant pool where many candidates have similar job titles and responsibilities.

critical

Highlight Relevant Licenses and Certifications Prominently

Many PNC roles require specific financial licenses and certifications. Mortgage Loan Officers need active NMLS registration, Financial Advisors may need Series 6, Series 7, Series 63, or Series 66 licenses, and certain wealth management roles may prefer CFP, CFA, or CPA designations. Place these credentials in a dedicated 'Licenses & Certifications' section near the top of your resume, including license numbers and active status where appropriate. Since Workday screening questions often filter for these qualifications, having them clearly stated ensures you pass automated and manual screening.

critical

Use a Clean, ATS-Compatible Resume Format

Workday's resume parser works best with straightforward formatting. Use standard section headers like 'Work Experience,' 'Education,' 'Skills,' and 'Certifications.' Avoid tables, text boxes, columns, headers/footers with critical information, graphics, or unusual fonts. Stick to a single-column layout with clear hierarchy. Use standard bullet points and consistent date formatting (e.g., 'January 2020 – Present'). Submit in .docx or .pdf format. After uploading, always review the auto-populated fields in Workday to ensure your information parsed correctly and make manual corrections as needed.

recommended

Emphasize Customer Relationship and Consultative Selling Skills

PNC's culture is heavily relationship-oriented, as evidenced by job titles like 'Relationship Strategist' and 'Personal Banker.' Your resume should demonstrate experience in building long-term client relationships, needs-based selling, and providing holistic financial solutions. Highlight experience with consultative approaches rather than transactional sales. If you've worked in roles where you identified client needs and connected them with appropriate products — whether in banking, insurance, or other financial services — frame this experience using relationship-focused language that resonates with PNC's client-centric philosophy.

recommended

Showcase Compliance and Risk Awareness

As a major regulated financial institution, PNC places significant emphasis on compliance, risk management, and ethical conduct. Include experience with regulatory frameworks such as BSA/AML, KYC, RESPA, TILA, Dodd-Frank, or SOX compliance where relevant. Even for non-compliance-specific roles, demonstrating awareness of regulatory requirements and a track record of operating within established risk frameworks signals to hiring managers that you understand the banking environment and can be trusted with sensitive financial responsibilities.

recommended

Include Technology and Digital Banking Proficiency

PNC has invested heavily in digital transformation, including its Virtual Wallet product and digital banking platforms. Demonstrating proficiency with banking technology, CRM systems (like Salesforce), loan origination systems, financial planning software, or data analytics tools can differentiate your application. For technology-focused roles, highlight experience with specific programming languages, cloud platforms, or data visualization tools mentioned in the job description. Even for client-facing roles, mentioning comfort with digital tools and virtual client engagement is increasingly valuable.

nice_to_have

Demonstrate Community Involvement and DEI Commitment

PNC is well-known for its community development initiatives and commitment to diversity, equity, and inclusion. If you have experience with community outreach, financial literacy programs, volunteer work, or DEI initiatives, consider including a brief section highlighting these activities. This is particularly relevant for community-facing roles like Personal Banker or roles in PNC's Community Development Banking division. While this shouldn't dominate your resume, it can serve as a meaningful differentiator that aligns with PNC's corporate values.

ATS System: Workday

PNC Financial Services uses Workday as its applicant tracking system, accessible through their careers portal at pnc.wd5.myworkdayjobs.com. Workday is one of the most widely used enterprise ATS platforms in the financial services industry. When you submit an application, Workday parses your uploaded resume to auto-populate your candidate profile fields, indexes your information for recruiter keyword searches, and manages your application through each stage of the hiring pipeline. Recruiters at PNC can search the candidate database using keywords, filters for experience level, location, and specific qualifications, making it essential that your profile is complete and keyword-optimized. Workday also manages assessment distribution, interview scheduling, and offer workflows, so candidates should monitor their Workday account and associated email for status updates and action items throughout the process.

  • Always review and correct auto-populated fields after uploading your resume — Workday's parser may misinterpret dates, job titles, or company names, especially from complex resume formats.
  • Complete every section of your Workday candidate profile, including skills, education details, and work history — incomplete profiles are commonly deprioritized in recruiter searches.
  • Use a simple, single-column resume format without tables, graphics, or text boxes to ensure optimal parsing by Workday's document reader.
  • Set up job alerts within PNC's Workday portal to receive notifications for new postings matching your criteria — popular roles can receive high application volumes quickly.
  • If applying to multiple PNC positions, tailor your resume for each role rather than using a generic version — Workday tracks applications separately and recruiters review them in the context of specific job requirements.
  • Check your Workday candidate dashboard regularly for application status updates, assessment invitations, and interview scheduling requests — response time can impact your candidacy.

Complete Workday Resume Guide →

Interview Culture

PNC Financial Services is commonly described by candidates and employees as having a structured yet personable interview process that reflects the company's relationship-driven culture.

The interview experience typically begins with a recruiter phone screen focused on background verification, role fit, and mutual interest, followed by one or more rounds with hiring managers and team members. Behavioral interviewing is a cornerstone of PNC's approach. Candidates frequently report being asked STAR-format questions (Situation, Task, Action, Result) that explore past experiences in areas like client relationship management, problem-solving under pressure, teamwork, ethical decision-making, and adaptability. Common themes include how you've handled difficult customer situations, navigated compliance challenges, collaborated across teams, and driven business results. For client-facing roles such as Personal Banker, Relationship Strategist, or Mortgage Loan Officer, expect questions about sales philosophy, needs-based selling approaches, and how you build trust with clients. Role-play scenarios are sometimes used for retail banking positions. For specialized roles in areas like tax, fiduciary services, data analysis, or pricing strategy, technical questions and case-based discussions are more common. PNC's interview culture tends to emphasize cultural fit alongside technical competence. Interviewers commonly assess whether candidates align with PNC's core values, which include a focus on customers, respect for diversity, performance excellence, and teamwork. Many candidates describe interviewers as professional, prepared, and genuinely interested in understanding the candidate as a person — not just their credentials. Virtual interviews via video conferencing have become increasingly common, particularly for remote-eligible roles like the Tax Liaison Senior position. Candidates should ensure a professional virtual setup and treat video interviews with the same formality as in-person meetings. The overall timeline from application to offer commonly ranges from two to six weeks, depending on the role's seniority and complexity.

What PNC Financial Services Looks For

  • Strong relationship-building skills and a client-first mentality, particularly for customer-facing banking and wealth management roles
  • Demonstrated ability to meet or exceed sales and performance targets while maintaining ethical standards and compliance
  • Relevant financial licenses and certifications (NMLS, Series 6/7/63/66, CFP, CPA) as required by specific positions
  • Experience working within regulated financial environments with awareness of compliance frameworks like BSA/AML, KYC, and consumer lending regulations
  • Collaborative mindset and ability to work effectively across teams and business lines to deliver holistic financial solutions
  • Adaptability and comfort with digital tools, virtual client engagement, and evolving banking technology platforms
  • Analytical thinking and data-driven decision-making capabilities, especially for roles in pricing, risk, and strategy
  • Commitment to diversity, equity, inclusion, and community engagement that aligns with PNC's corporate values
  • Strong communication skills — both written and verbal — with the ability to explain complex financial concepts to diverse audiences
  • Growth orientation and interest in long-term career development within a large financial institution

Frequently Asked Questions

How do I apply for a job at PNC Financial Services?
All PNC job applications are submitted through their official Workday careers portal at pnc.wd5.myworkdayjobs.com. You'll need to create a candidate profile, upload your resume, and complete the application for your desired position. You can search for roles by keyword, location, or job category. PNC typically has over 352+ open openings at any given time across a wide range of functions and locations.
What ATS does PNC use, and how should I format my resume?
PNC uses Workday as its applicant tracking system. To ensure your resume is parsed correctly, use a clean single-column layout without tables, graphics, text boxes, or complex formatting. Standard section headers like 'Work Experience,' 'Education,' and 'Skills' work best. Submit in .docx or .pdf format, and always review the auto-populated fields in your Workday profile after uploading to correct any parsing errors.
What types of roles does PNC commonly hire for?
PNC hires across a broad spectrum of functions. Common roles include Personal Banker, Relationship Strategist, Mortgage Loan Officer, Financial Advisor, and various positions in wealth management, corporate banking, risk management, compliance, technology, data analytics, and operations. The company also posts specialized roles in areas like fiduciary services, merchant services pricing, and estate tax planning. Both in-office and remote positions are available depending on the function.
Do I need specific licenses to work at PNC?
Many client-facing and financial advisory roles at PNC require specific licenses. Mortgage Loan Officers typically need active NMLS registration, Financial Advisors may need Series 6, Series 7, Series 63, or Series 66 licenses, and wealth management professionals may benefit from CFP, CFA, or CPA designations. Job postings clearly list required and preferred certifications. Some positions may allow you to obtain certain licenses after hiring, but having them in advance is commonly a significant advantage.
What is PNC's interview process like?
PNC's interview process typically includes a recruiter phone or video screen, followed by one or more interviews with the hiring manager and potentially a panel of team members. Behavioral questions using the STAR format are commonly reported by candidates. Client-facing roles may include scenario-based or role-play components, while technical roles may involve case studies or skills assessments. The process from application to offer commonly takes two to six weeks, though this varies by role complexity and seniority.
Can I apply to multiple positions at PNC simultaneously?
Yes, you can apply to multiple positions through PNC's Workday portal. However, it's strongly recommended that you tailor your resume and application responses for each specific role rather than submitting identical materials. Workday tracks each application separately, and recruiters review candidates in the context of specific job requirements. Applying to a focused set of well-matched roles is generally more effective than submitting applications broadly.
Does PNC offer remote or hybrid work options?
Yes, PNC offers remote and hybrid work arrangements for certain positions. Job postings on their careers portal typically indicate whether a role is on-site, hybrid, or fully remote. For example, roles like 'Tax Liaison Senior – Fiduciary and Estate – Remote' are explicitly listed as remote-eligible. The availability of flexible work arrangements commonly depends on the specific function, team, and business requirements. Check individual job postings for location and work arrangement details.
How long does it take to hear back after applying to PNC?
Response times vary depending on the role, application volume, and hiring urgency. Many candidates report hearing back within one to three weeks of submitting their application, though some specialized or senior roles may take longer. You can monitor your application status through your Workday candidate dashboard. If you're selected for assessments or interviews, invitations are typically sent via email. Setting up notifications and checking your portal regularly is recommended.
What is PNC's company culture like?
PNC is commonly described as having a collaborative, relationship-focused culture that values employee development, community engagement, and inclusion. The company invests in training programs, mentorship opportunities, and career pathing. PNC's 'Grow Up Great' initiative and various community development programs reflect its commitment to social responsibility. Employee reviews frequently cite a supportive work environment, strong benefits, and opportunities for internal advancement as positive aspects of working at PNC.

Sample Open Positions

Check Your Resume Before Applying → View 352 open positions at PNC Financial Services

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Sources

  1. PNC Financial Services - Careers — PNC Financial Services Group
  2. PNC Financial Services Group - About Us — PNC Financial Services Group
  3. PNC Financial Services Group - Corporate Responsibility — PNC Financial Services Group
  4. Workday Applicant Tracking System - How It Works — Workday, Inc.
  5. PNC Financial Services Group - Glassdoor Reviews — Glassdoor