How to Apply to Mercari

15 min read Last updated April 20, 2026 2 open positions

Key Takeaways

  • Mercari uses Workable as its ATS — apply through careers.mercari.com or directly at apply.workable.com/mercari/
  • The four values — Go Bold, All for One, Be a Pro, Move Fast — drive every behavioral interview question and are evaluated using the STAR method
  • Mercari is one of the most English-friendly major employers in Japan, with bilingual operations, a dedicated translation team, and explicit CEFR-based language frameworks. Most engineering roles require English at B2 (Independent) and Japanese only at A2 (Basic) or none
  • Engineering candidates take a HackerRank or GitHub-based skill assessment. Non-engineering candidates may take role-specific assessments depending on the position
  • The full process typically involves application screening, skill assessment, three to five interviews, online reference checks, and an offer — usually four to eight weeks end to end
  • Headquarters is at 6-10-1 Roppongi, Minato-ku, Tokyo; additional offices in Osaka, Fukuoka, and Palo Alto. Hybrid work is standard, with full flextime and no core hours
  • Compensation includes base salary, fixed overtime allowance (up to 45 hours/month, standard Japanese employment law), twice-yearly salary reviews, biannual incentive bonuses, stock options for senior employees, and the Merci Box benefits package
  • Visa sponsorship is offered for roles where it is explicitly in scope — check the job description, do not assume
  • Mercari US has been a multi-year struggle and remains under investor scrutiny; Mercari Hallo (gig work) and AI-powered features are the current growth bets. Know which business unit you are applying to and its trajectory
  • Reference checks are real and influence offer decisions — pick referees who can speak in detail to the four values, especially Go Bold and Be a Pro

About Mercari

Mercari, Inc. (TSE: 4385) is Japan's largest C2C marketplace and the country's #1 mobile flea market app. Founded in February 2013 by Shintaro Yamada — who served as Chairman and CEO until handing day-to-day operations to a new generation of leadership while remaining founder and chair — the company is headquartered at 6-10-1 Roppongi, Minato-ku, Tokyo, with additional offices in Osaka, Fukuoka, and Palo Alto. With roughly 2,500 employees globally, around ¥190 billion in annual revenue, and approximately 22 million monthly active users in Japan alone, Mercari is one of the very small handful of Japanese consumer-tech companies that achieved escape velocity from the domestic market. The Mercari Group is a federation of products under one engineering culture. The flagship Mercari marketplace app remains the cash engine. Merpay handles QR-code payments and consumer credit and is integrated into the core app. Mercoin offers Bitcoin trading inside the marketplace wallet — Mercari was one of the first major Japanese consumer apps to ship retail crypto natively. Mercari Hallo, launched in 2024, is a gig-work platform connecting workers to short-shift jobs and has been one of management's main growth bets as core marketplace growth in Japan matures. Mercari US, launched in 2014, has been the company's most public struggle: years of losses, multiple resets, and continued investor pressure to either fix it or wind it down. Souzoh is the in-house startup studio that incubates new product bets. Origami, a payments company acquired in 2020, has been folded into Merpay. R4D is Mercari's R&D arm focused on AI, blockchain, HCI, quantum, and other long-horizon research, with formal university partnerships. Mercari is famous in Japanese tech for two things that make it unusual. First, its bilingual workforce — members from over 50 countries, roughly half of the engineering organization is non-Japanese, and Mercari has explicitly built its own internal language framework using CEFR levels, an in-house Language Education Team, and a 'Yasashii Communication' program that asks both Japanese and English speakers to meet halfway. Most jobs are open to candidates with no Japanese ability whatsoever. Second, the four values — Go Bold, All for One, Be a Pro, Move Fast — drive both internal evaluation and external hiring decisions and show up explicitly in interview questions. Financially, Mercari is a real, profitable, public company — but a turbulent one. The company executed roughly 10% staff reductions in 2024, has continued to invest heavily in AI features (image-based listing, AI search, AI-powered customer support), and management has signaled that the next phase is profitable, disciplined growth rather than land-grab expansion. Mercari US in particular remains under scrutiny. None of this should scare a strong candidate off — it just means you should walk into the process with eyes open about which business unit you'd be joining and what its trajectory looks like. For candidates considering Mercari, the most important framing is this: it is a rare opportunity to work at a Japanese consumer-tech company at scale, in a Tokyo headquarters (the Roppongi office is one of the most desirable addresses in the city), with a culture that is unusually international and English-friendly for Japan, while still operating inside Japanese employment law (probationary period, salary reviews, fixed overtime allowances, and the like). For engineers especially, Mercari is one of the very few places where you can build for tens of millions of users in Japan from inside Japan without having to be fluent in Japanese on day one.

Application Process

  1. 1
    Discover the role: Mercari publishes all openings in two places

    Discover the role: Mercari publishes all openings in two places — careers.mercari.com (their bilingual in-house careers site, with English and Japanese views and rich filtering by job category, employment type, business unit, office, and seniority) and the underlying Workable board at mercari.workable.com. The careers site is the better discovery experience; clicking 'Apply' on any role hands you off to Workable to actually submit. As of 2026, openings are split across roughly 24 engineering roles and 48 business/product/corporate roles, plus a continuous new-graduate intake (Class of 2028).

  2. 2
    Read the job description carefully

    Read the job description carefully — both the English JD and the language requirement. Mercari's job descriptions explicitly state required and preferred CEFR levels for Japanese and English. Most engineering and many product roles require English at B2 (Independent) and Japanese only at A2 (Basic) or no Japanese at all. Some Merpay, Mercoin, and Mercari Hallo roles that touch Japanese regulatory or customer-facing surfaces require Japanese at B2 or higher. Do not over-apply — the Recruiting team at Mercari is explicit that they want candidates whose language profile matches the role.

  3. 3
    Prepare your application materials in either English or Japanese

    Prepare your application materials in either English or Japanese — Mercari has no required document format. Their official guidance is to submit a concise summary of work history with the businesses and projects you've worked on, the role you played, results you achieved, and the goals and vision you'd like to pursue at Mercari. A clean one-to-two-page resume plus an optional cover letter or LinkedIn link is the standard package. For engineering roles, link your GitHub if you have meaningful public code.

  4. 4
    Submit through Workable at apply

    Submit through Workable at apply.workable.com/mercari/. The Workable form asks for your name, email, phone, location, resume upload (PDF strongly preferred), and a small number of role-specific questions including work authorization, language self-assessment, and sometimes a short 'why Mercari' free-text field. You can apply with a LinkedIn or Indeed profile to autofill, but always upload a polished PDF resume — autofill data is rarely formatted the way an ATS keyword scan needs it.

  5. 5
    Document screening: A recruiter reviews your application against the role requir

    Document screening: A recruiter reviews your application against the role requirements, with particular attention to the four values, language fit, and direct experience evidence. Mercari does this in-house — they do not use external recruiting firms for most roles — and turnaround typically lands inside one to two weeks. If the role has a high applicant volume (Software Engineer, Product Manager, Designer, Data Scientist), expect closer to two weeks.

  6. 6
    Skill assessment: For engineering positions, you will be asked to complete a cod

    Skill assessment: For engineering positions, you will be asked to complete a coding assessment on HackerRank or to submit/walk through GitHub work. Mercari is explicit about this in their published recruitment process. The assessment is calibrated to the level of the role — junior assessments are algorithmic, senior assessments often involve a short take-home or a system-design discussion. For non-engineering roles, an assessment may be requested depending on the position (case study for product, design challenge for designers, written exercise for some business roles); the timing may coincide with the interview process rather than precede it.

  7. 7
    First interview (recruiter or hiring manager screen): Typically 45–60 minutes vi

    First interview (recruiter or hiring manager screen): Typically 45–60 minutes via Google Meet. Covers your background, why Mercari, language self-assessment in practice (the recruiter may switch into your weaker language briefly to gauge actual level — be honest about your CEFR), and a high-level walkthrough of your most recent role. Expect explicit STAR-format questions tied to the four values.

  8. 8
    Technical or functional interviews: Two to three rounds, each 45–90 minutes, dep

    Technical or functional interviews: Two to three rounds, each 45–90 minutes, depending on level and discipline. Engineers typically face one coding interview (live or assessment review), one system-design interview, and one cross-functional collaboration interview. PMs face product sense, execution, and analytical/metric rounds. Designers do a portfolio walkthrough and a design exercise discussion. Data scientists face a technical case plus a stats/SQL round. All technical rounds are conducted in English unless the role is Japanese-required.

  9. 9
    Values and culture interview: One dedicated round (45–60 minutes) led by a hirin

    Values and culture interview: One dedicated round (45–60 minutes) led by a hiring manager or senior cross-functional partner whose explicit job is to evaluate the four values — Go Bold, All for One, Be a Pro, Move Fast — using the STAR method. This is not a soft round. Mercari publishes the exact STAR question framework on their recruitment-selection page, and weak answers here have killed otherwise strong candidates. Prepare three to five concrete stories per value with quantified results.

  10. 10
    Final interview: With a department head or executive (for senior roles, often a

    Final interview: With a department head or executive (for senior roles, often a VP or C-level). Covers strategic fit, long-term career goals, compensation expectations, and any final concerns from earlier rounds. For very senior roles this can be more of a two-way conversation than an evaluation.

  11. 11
    Reference check: Mercari conducts online reference checks around the time of the

    Reference check: Mercari conducts online reference checks around the time of the final interview. They will ask you to provide referees (typically 2–3 former managers or close colleagues) and contact them directly. This is a real check, not a formality — answers materially influence the offer decision, and Mercari has been known to slow down or pull offers based on reference signal.

  12. 12
    Offer: Offers are determined carefully in consideration of the final interview a

    Offer: Offers are determined carefully in consideration of the final interview and the reference check. Compensation is base salary plus a fixed overtime allowance (covering up to 45 hours/month of overtime — standard Japanese employment law structure), with twice-yearly salary reviews (April and October), incentive bonuses (March and September), stock options for employees above a certain grade, and the Merci Box benefits package. Probationary period is three months at the same conditions as a permanent employee.

  13. 13
    Onboarding: Once you accept, you will sign with Mercari, Inc

    Onboarding: Once you accept, you will sign with Mercari, Inc. as your legal employer (even if you'll be working at Merpay or Mercoin, you are seconded from Mercari, Inc.). Visa sponsorship is offered for international hires for roles where Mercari has determined that immigration support is in scope — this is explicit in the job description, not assumed. Relocation support and a generous benefits package (Merci Box, language learning, hybrid work) are part of the package.


Resume Tips for Mercari

recommended

Lead with metrics tied to user impact: Mercari is a consumer product company at

Lead with metrics tied to user impact: Mercari is a consumer product company at heart, and recruiters scan resumes for evidence that you have shipped something measurable. 'Reduced p99 latency on listing API by 40% across 22M MAU' is the format that lands. 'Worked on backend systems' is the format that gets filtered out.

recommended

Speak directly to the four values without naming them: Show 'Go Bold' with a sto

Speak directly to the four values without naming them: Show 'Go Bold' with a story where you took an unusually large risk and owned the outcome. Show 'All for One' by quantifying cross-team work — engineers who shipped with PM/design partners, PMs who unblocked engineering, designers who shipped to production. Show 'Be a Pro' with depth in a specialty (a publication, a conference talk, a multi-year area of mastery, a meaningful open-source project). Show 'Move Fast' with cycle-time evidence (shipped X in Y weeks, cut release cycle from Z to W).

recommended

State your language profile honestly using CEFR

State your language profile honestly using CEFR. Mercari's own taxonomy is Basic (A2), Independent (B2), and Proficient (C1). Listing 'Japanese: N3' or 'English: business level' is less useful than 'Japanese: A2 (CEFR Basic)' or 'English: C1 (CEFR Proficient).' Recruiters at Mercari are trained on this scale and will appreciate the precision. Do not inflate — they will check in interview.

recommended

For engineering roles, list the specific stack: Mercari's engineering blog and j

For engineering roles, list the specific stack: Mercari's engineering blog and job descriptions reference Go (heavily, especially for backend microservices), Python (for data, ML, AI), TypeScript and React (web frontend), Kotlin (Android), Swift (iOS), Kubernetes on Google Cloud Platform, Spanner, BigQuery, Terraform, and Datadog. If you have direct experience with any of these, name them. If you have meaningful microservices-on-Kubernetes experience at scale, lead with it.

recommended

Highlight cross-cultural and bilingual collaboration experience even if you are

Highlight cross-cultural and bilingual collaboration experience even if you are monolingual. Mercari's culture is explicitly about meeting halfway across language gaps. If you have worked on a distributed team, with a partner or vendor in another country, or in any environment where you adapted communication style for non-native speakers, name it.

recommended

For PM, design, and business roles, show product taste

For PM, design, and business roles, show product taste. Link a public portfolio, case studies, blog posts, or shipped work. Mercari's recruiters look for people who can articulate the why behind product decisions, not just the what. A short product critique of Mercari itself in your cover letter or screening conversation is high-signal.

recommended

Keep length to one page if you have under ten years of experience, two pages if

Keep length to one page if you have under ten years of experience, two pages if more. Mercari recruiters explicitly recommend 'a concise summary' on their recruitment-selection page. Resist the temptation to pad with every project from a previous company.

recommended

Submit as PDF, not Word

Submit as PDF, not Word. Workable accepts both, but PDF preserves formatting and parses more reliably through Workable's resume parser, which is what populates the ATS profile that recruiters and hiring managers actually read.

recommended

If you do not currently live in Japan and need a visa, say so explicitly in your

If you do not currently live in Japan and need a visa, say so explicitly in your cover letter or in the application questions. Mercari does sponsor visas, but only for roles where they have decided sponsorship is in scope — being upfront avoids late-stage surprises and lets the recruiter route you correctly.

recommended

Reference Mercari-specific context where it is honest: cite using the product if

Reference Mercari-specific context where it is honest: cite using the product if you have, mention specific R4D research themes if you are applying to research, name the business unit (Mercari, Merpay, Mercoin, Mercari Hallo, Mercari US, Souzoh) you want to be on. Generic 'I want to work at a fast-growing tech company' lines are filtered out instantly.



Interview Culture

Mercari's interview process is structured, transparent, and unusually published — they explicitly document their STAR-method approach, the four values they evaluate against, and what each interview round is for on their public recruitment-selection page. This is rare in Japan and reflects the company's bilingual, internationally-staffed engineering culture. The ground-truth question every Mercari interviewer is trying to answer is: 'Does this person embody Go Bold, All for One, Be a Pro, and Move Fast — and do they actually share our mission of unleashing potential by circulating value?' Every behavioral question maps back to one of those values. Go Bold is the most weighted — Mercari's CHRO has stated publicly that even among the four values Mercari emphasizes Go Bold above the rest, looking for people who take on new challenges without fear of failure. If you have stories where you took a calculated risk that did not work but you learned from it, those land well at Mercari, where most companies in Japan would penalize them. Interviews are conducted in English by default. Some roles — particularly customer-facing, regulatory, or Japan-only Merpay/Mercoin positions — will be conducted in Japanese, but this will be flagged in the job description and during the recruiter screen. The bilingual culture is real, not aspirational: Mercari maintains a dedicated in-house interpretation and translation team, runs Yasashii (Easy) Communication training, and explicitly asks Japanese and English speakers to meet halfway. Do not arrive expecting Tokyo formality and rigidity — Mercari's interview culture is closer to a Bay Area startup than a traditional Japanese kaisha. Direct disagreement, questioning the interviewer, and pushing back on assumptions are encouraged. The STAR method (Situation, Task, Action, Result) is not optional. Mercari has published a full guide to how they ask questions and what they listen for at each step, and interviewers are explicitly trained to dig into the Action and Result phases. Vague stories like 'I led the team to success' will get follow-up after follow-up until you produce concrete numbers, named stakeholders, or actual artifacts. Prepare with the STAR scaffolding pre-built for at least eight stories spanning all four values, ideally with quantified outcomes (latency, revenue, user growth, cycle time, team size). For engineering interviews, expect: a HackerRank assessment or take-home up front, a live coding round on common data-structures and algorithm work (calibrated to seniority), a system design round (especially for senior+) often grounded in a Mercari-realistic problem like 'design a marketplace listing service that handles 22M MAU,' and a values-and-collaboration round. Senior+ engineers should expect a coding round to involve discussion of tradeoffs, not just correct answers. For product manager interviews, expect: product sense (often using the Mercari app itself or a hypothetical product), an execution case (prioritization, metric tradeoffs, launch planning), an analytics/metric round (you will be expected to define and reason about North Star metrics, funnel metrics, and experimentation), and at least one round explicitly on the four values. Designer interviews lead with portfolio walkthroughs of two to three deep case studies, then a design exercise discussion (often async). Reference checks are real and influential. Mercari contacts referees you provide directly, asks structured questions, and weighs the answers in the offer decision. Pick referees who can speak in detail to the values Mercari evaluates — particularly Go Bold and Be a Pro. A great former manager or close cross-functional partner is more useful than a senior name who barely worked with you. Finally, the recruiting team at Mercari is responsive and human. They will give you direct feedback after interviews, will tell you honestly where you are in the pipeline, and (in the experience of many candidates published on Glassdoor and LinkedIn) will tell you why you were not selected if asked. This makes the process unusually dignified — even rejected candidates often come away with a positive impression and apply again later.

What Mercari Looks For

  • Go Bold in practice: candidates who have taken meaningful risk in their careers — joined unproven products, owned outcomes outside their comfort zone, made decisions with incomplete information — and can articulate both what they learned from failures and what they shipped from successes
  • All for One collaboration: candidates who explicitly credit teams, partners, and stakeholders in their stories, who have evidence of cross-functional impact, and who do not pattern-match as lone-wolf operators
  • Be a Pro in a specialty: deep, demonstrated expertise in your craft — engineers with strong systems thinking and shipped code at scale, PMs with sharp product sense, designers with shipped craft, data scientists with rigorous methodology and meaningful applied impact
  • Move Fast: evidence that you ship — concrete cycle times, launches, iterations, and a bias toward action over deliberation. Mercari penalizes 'analyze for six months then propose' patterns
  • Genuine alignment with the mission of 'circulate all forms of value to unleash the potential in all people' — not just lip service. Candidates who can articulate why they care about this mission, in their own words, and ideally with a personal story, stand out
  • Bilingual or biculturally-comfortable mindset, even if monolingual: ability to operate in an environment where English and Japanese coexist, where colleagues come from 50+ countries, and where 'meeting halfway' in communication is an explicit cultural value
  • Comfort with ambiguity and product evolution: Mercari is a multi-business-unit company with several products (Merpay, Mercoin, Hallo, US) at very different stages, and roles can shift as the business shifts. Candidates who are flexible about scope and energized by change do well
  • For engineering roles specifically: production experience with microservices on Kubernetes, strong fundamentals in Go or a comparable language, comfort with Google Cloud Platform, and exposure to Spanner, BigQuery, and modern observability tooling
  • Honest, calibrated self-assessment of language ability using CEFR and of seniority — Mercari interviewers can tell when candidates oversell, and undersell, and react badly to both
  • Curiosity about the Japanese consumer market and cross-cultural product design — particularly for product, design, and business roles where understanding why Mercari succeeded in Japan is part of the job
  • Clear, specific career intent: candidates who can articulate why this specific role at this specific business unit (not just 'a PM job at Mercari') and what they want to learn or build over the next two to three years

Frequently Asked Questions

What ATS does Mercari, Inc. use for applications?
Mercari uses Workable. All applications, whether discovered on the bilingual careers.mercari.com site or directly on the Workable board, are submitted through apply.workable.com/mercari/ and tracked by the in-house Mercari recruiting team in Workable's pipeline.
Do I need to speak Japanese to work at Mercari?
For most roles, no. Mercari is one of the most English-friendly employers in Japan — roughly half of the engineering organization is non-Japanese, and the company maintains a dedicated translation and interpretation team. Most engineering, design, and many product roles require English at CEFR B2 (Independent) and Japanese only at A2 (Basic) or no Japanese at all. Customer-facing, regulatory-adjacent, and some Merpay/Mercoin/Hallo roles do require Japanese at B2 or higher — the requirement is always explicit in the job description.
What are Mercari's four values and how do they show up in interviews?
Mercari's four values are Go Bold, All for One, Be a Pro, and Move Fast. Mercari uses the STAR method (Situation, Task, Action, Result) and explicitly maps interview questions to these values. Go Bold is weighted most heavily — Mercari's CHRO has stated publicly that the company looks for people willing to take on new challenges without fear of failure. Prepare three to five concrete stories per value, with quantified outcomes.
Does Mercari sponsor work visas for international hires?
Yes, for roles where Mercari has determined visa sponsorship is in scope. This is decided per role, not company-wide, so the job description is your source of truth. Many engineering, design, data, and senior product roles include sponsorship; some Japan-specific roles do not. Be upfront in your application if you require sponsorship.
Where is Mercari headquartered and is the role hybrid or remote?
Mercari is headquartered at 6-10-1 Roppongi, Minato-ku, Tokyo, with additional offices in Osaka, Fukuoka, and Palo Alto. Mercari operates a hybrid model with full flextime and no core hours. Most roles are based in Tokyo. Remote-from-abroad arrangements are rare and typically only for specific specialized roles — almost all hires relocate to Japan.
How long does Mercari's hiring process typically take?
Most candidates move from application to offer in roughly four to eight weeks. The pipeline is application screening (one to two weeks), skill assessment for engineers (one week), three to five interview rounds spread over two to four weeks, online reference checks around the final interview, and an offer decision. Senior and executive roles can run longer; new-graduate cycles run on their own timeline.
What is the skill assessment for engineering roles at Mercari?
Mercari uses HackerRank for engineering skill assessments, or asks for GitHub-based work submission and walkthrough. The assessment is calibrated to the role's seniority — junior assessments are algorithm-focused, senior assessments often involve a short take-home or system-design discussion. The timing may sit before interviews or coincide with them, depending on the role.
Is Mercari profitable and stable as an employer?
Mercari is publicly listed on the Tokyo Stock Exchange (4385), generates roughly ¥190 billion in annual revenue, and is profitable in its core Japanese marketplace business. The company executed roughly 10% staff reductions in 2024 as part of a focus on disciplined growth, and Mercari US continues to lose money and remains under investor scrutiny. Candidates should know which business unit they are joining and its trajectory — Japan marketplace and Merpay are stable, Mercari Hallo is a growth bet, Mercari US is in turnaround.
What stack does Mercari engineering use?
Mercari is a microservices-on-Kubernetes shop running primarily on Google Cloud Platform. Backend services are predominantly Go, with Python heavily used in data, machine learning, and AI work. Frontend is TypeScript and React. Mobile is Kotlin (Android) and Swift (iOS). Datastores include Spanner and BigQuery. Infrastructure is managed with Terraform; observability uses Datadog and a deep internal Site Reliability Engineering organization.
Does Mercari conduct reference checks before making an offer?
Yes. Mercari conducts online reference checks around the time of the final interview and uses them as a real input into the offer decision. You will be asked to provide referees (typically two to three former managers or close colleagues), and Mercari's recruiting team contacts them with structured questions. Pick referees who can speak in detail to your demonstration of the four values, particularly Go Bold and Be a Pro.
What does compensation at Mercari look like?
Compensation has several components: a base salary, a fixed overtime allowance covering up to 45 hours of overtime per month (standard Japanese labor-law structure), twice-yearly salary reviews in April and October, incentive bonuses paid in March and September based on individual and company performance, and stock options awarded to employees above a certain grade. Benefits include the Merci Box package, an employee stock ownership program (ESOP), language learning programs, hybrid work, and standard Japanese social insurance.
What is the probationary period at Mercari?
Three months for full-time employees, with the same contract conditions as a permanent employee. In some cases the probationary period may be extended. This is standard for Japanese tech employment and is not a high-friction filter — most hires complete probation without issue.

Open Positions

Mercari currently has 2 open positions.

Check Your Resume Before Applying → View 2 open positions at Mercari

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Sources

  1. Mercari Careers — Official Bilingual Careers Site
  2. Mercari Careers — Job Listings
  3. Mercari Careers — Recruitment & Selection (Hiring Process and STAR Method)
  4. Mercari Careers — Language Culture and CEFR Framework
  5. Mercari Workable Application Portal
  6. Mercari Engineering Culture and Principles
  7. Mercari, Inc. Corporate — About Us
  8. Mercari, Inc. — Tokyo Stock Exchange Listing (4385)
  9. Mercan — Mercari's Official Culture and People Publication